Hippo Overview

Hippo is Conversational Support and Customer Engagement Platform that helps to build relationships with the customers by using bots, live chat, and omnichannel campaigns (email, WhatsApp, SMS, push, and in-app notifications).

It enables to streamline, automate and analyze omnichannel digital marketing efforts and workflows to improve engagements and increase growth through omnichannel marketing. It also provides the customers with the support they deserve with an industry-leading platform that includes chatbots, live chats, audio and video calls.

Some of its features include connecting with the customers in real-time, customizable chatbots, WhatsApp widget, converting traffic into leads with a 360-degree view of the customer, omnichannel engagements, and more.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Hippo solved their Marketing Automation needs. Cuspera uses 76 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Business Priorities

Improve Digital And Social Presence and Acquire Customers are the most popular business priorities peers achieved using Hippo.

Other priorities:

  • Enhance Customer Relationships
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Content Management , Conversion Management , as the business use cases that they have been most satisfied while using Hippo.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Chat

4.71/5

Read Reviews (10)

"...Hippo is a 360 solution for your business to engage, acquire and support costumers through live chat software...." Peer review from JungleWorks
engaging and following up

4.53/5

Read Reviews (6)

Content Management

4.16/5

Read Reviews (2)

"...Hippo, a BloomReach company, is a visionary in the content management software space...." Peer review
Conversion Management with Chat

3.69/5

Read Reviews (2)

"...Our chat bot and live support software allows you to engage, route and convert hot leads in real-time...." JungleWorks
PEER EXPERIENCES
Engagement Management with Chat

4.71/5

Read Reviews (10)

"...Hippo is a 360 solution for your business to engage, acquire and support costumers through live chat software...." Peer review from JungleWorks
engaging and following up

4.71/5

Read Reviews (6)

Content Management

4.16/5

Read Reviews (2)

"...Hippo, a BloomReach company, is a visionary in the content management software space...." Peer review
Conversion Management with Chat

3.69/5

Read Reviews (2)

"...Our chat bot and live support software allows you to engage, route and convert hot leads in real-time...." JungleWorks

Popular Business Setting

for Hippo

Top Industries

  • Hospitality
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Enterprise

Peer and Expert Opinion on Features

for Hippo

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
bot

4.25/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
bot

4.25/5

Read Reviews (5)

IT and Other Capabilities

for Hippo

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.25/5

Read Reviews (4)
Data Export

3.88/5

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.25/5

Read Reviews (4)
Data Export

3.88/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.63/5

Read Reviews (10)
Chat Support

4.62/5

Read Reviews (14)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.63/5

Read Reviews (10)
Chat Support

4.62/5

Read Reviews (14)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.83/5

Read Reviews (3)
Analytics

3.94/5

Read Reviews (3)
Custom Reports

3.88/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.83/5

Read Reviews (3)
Analytics

3.94/5

Read Reviews (3)
Custom Reports

3.88/5

Read Reviews (2)

Software Failure Risk Guidance

?

for Hippo

Top Failure Risks for Hippo

Vendor Profile Details

Company Name

Jungleworks

Company Website

https://jungleworks.com/

HQ Location

Ground Floor, Plot No 9, IT Park, Sector 22, Panchkula, Haryana 134109, India

Employees

501-1000

Social

Financials

Private