Hippo Overview
Hippo is Conversational Support and Customer Engagement Platform that helps to build relationships with the customers by using bots, live chat, and omnichannel campaigns (email, WhatsApp, SMS, push, and in-app notifications).
It enables to streamline, automate and analyze omnichannel digital marketing efforts and workflows to improve engagements and increase growth through omnichannel marketing. It also provides the customers with the support they deserve with an industry-leading platform that includes chatbots, live chats, audio and video calls.
Some of its features include connecting with the customers in real-time, customizable chatbots, WhatsApp widget, converting traffic into leads with a 360-degree view of the customer, omnichannel engagements, and more.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Hippo solved their Marketing Automation needs. Cuspera uses 76 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
Business Priorities
Improve Digital And Social Presence and Acquire Customers are the most popular business priorities peers achieved using Hippo.
Use Cases
Peers recommend Engagement Management , Content Management , Conversion Management , as the business use cases that they have been most satisfied while using Hippo.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Chat |
4.71/5 ★ |
"...Hippo is a 360 solution for your business to engage, acquire and support costumers through live chat software...." Peer review from JungleWorks |
| engaging and following up |
4.53/5 ★ |
"...We re very excited about leveraging Hippo s capabilities as we work to provide even more engaging digital experiences to our customers and community...." Peer review by Doug Laird, CMO, Couchbase |
| Content Management |
4.16/5 ★ |
"...Hippo, a BloomReach company, is a visionary in the content management software space...." Peer review |
| Conversion Management with Chat |
3.69/5 ★ |
"...Our chat bot and live support software allows you to engage, route and convert hot leads in real-time...." JungleWorks |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Chat |
4.71/5 ★ |
"...Hippo is a 360 solution for your business to engage, acquire and support costumers through live chat software...." Peer review from JungleWorks |
|
| engaging and following up |
4.71/5 ★ |
| Content Management |
4.16/5 ★ |
"...Hippo, a BloomReach company, is a visionary in the content management software space...." Peer review |
|
| Conversion Management with Chat |
3.69/5 ★ |
"...Our chat bot and live support software allows you to engage, route and convert hot leads in real-time...." JungleWorks |
|
Popular Business Setting
for Hippo
Top Industries
- Hospitality
- Non-Profit Organization Management
Popular in
- Small Business
- Enterprise
Peer and Expert Opinion on Features
for Hippo
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (5) |
IT and Other Capabilities
for Hippo
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (4) |
| Data Export | Read Reviews (2) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (4) |
| Data Export | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (10) |
| Chat Support | Read Reviews (14) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (10) |
| Chat Support | Read Reviews (14) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (2) |
Software Failure Risk Guidance
?for Hippo
Top Failure Risks for Hippo
Vendor Profile Details
Company Name
Jungleworks
Company Website
https://jungleworks.com/HQ Location
Ground Floor, Plot No 9, IT Park, Sector 22, Panchkula, Haryana 134109, India
Employees
501-1000
Social
Financials
Private
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