Hg Mercury PRM Overview

Hg Mercury PRM (Physician Relationship Management) enables physician relations and planning teams to optimize growth through smarter patient acquisition and retention. It helps in finding the right physicians and developing better loyalty, resulting in intelligent provider engagement and an improved network.

It ensures ongoing, enriched physician experience, recruits and enfranchise new physicians, understands market data to transform physician outreach utilizing data-driven Market Intelligence, and resolves issues more quickly with enhanced Physician Communication.

Its features include enabling physician outreach professionals to effectively manage and track all physician interactions, mobile-enabled providing accurate documentation of all field activities, saving time and increasing efficiency, prioritized outreach and communication for improved relations, issues are addressed timely by communicating back to the provider to maintain positive relations and more.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Hg Mercury PRM solved their Channel Partner Management needs. Cuspera uses 80 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Channel Partner Management needs.

Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities peers achieved using Hg Mercury PRM.

Other priorities:

  • Grow Market Share
See all business priorities See less business priorities

Use Cases

Peers recommend Engaging And Following Up , Workflow Management , Channel Management , as the business use cases that they have been most satisfied while using Hg Mercury PRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engaging And Following Up with Omnichannel

4.70/5

Read Reviews (18)

"...Campaign responses are linked to individuals 360 profiles to track engagement across campaigns, tactics, and specific calls-to-action...." Patient Engagement Solutions: Omnichannel Engagement
Workflow Management

3.98/5

Read Reviews (5)

"...Mercury Patient Engagement Solutions provide the industry-tailored activation and workflow tools to intelligently target and engage patients throughout their healthcare journey...." Patient Engagement Solutions: Omnichannel Engagement
Channel Management

4.12/5

Read Reviews (3)

"...Build and manage multi-channel campaigns to effectively reach and engage consumers and patients. ..." Patient Engagement Solutions: Omnichannel Engagement
PEER EXPERIENCES
Engaging And Following Up with Omnichannel

4.70/5

Read Reviews (18)

"...Campaign responses are linked to individuals 360 profiles to track engagement across campaigns, tactics, and specific calls-to-action...." Patient Engagement Solutions: Omnichannel Engagement
Workflow Management

3.98/5

Read Reviews (5)

"...Mercury Patient Engagement Solutions provide the industry-tailored activation and workflow tools to intelligently target and engage patients throughout their healthcare journey...." Patient Engagement Solutions: Omnichannel Engagement
Channel Management

4.12/5

Read Reviews (3)

"...Build and manage multi-channel campaigns to effectively reach and engage consumers and patients. ..." Patient Engagement Solutions: Omnichannel Engagement

Customer Testimonials

CUSTOMERS TESTIMONIALS

Megan Yore

Chief Marketing & Communications Officer

Spectrum Health

We saw a 23% increase in commercially insured patients over all other channels. Our CFO said it’s the only proven method he’s seen that showed we were bringing in more commercial patients. Testimonial By Megan Yore

Sarah Sanders

Senior Vice President and Chief Marketing Officer

Nemours Children's Health System

We need to connect all the touchpoints across our health system, between all of our marketing and non-marketing technologies, with a really robust infrastructure, so that we're enabling consumer-centric communications wherever consumers interact with us. Testimonial By Sarah Sanders

Robin Oliver

Vice President of Marketing & Communications

Dignity Health

Having a partner who understands the healthcare space, not just the consumer space, is really critical. Testimonial By Robin Oliver
CUSTOMERS TESTIMONIALS

Megan Yore

Chief Marketing & Communications Officer

Spectrum Health

We saw a 23% increase in commercially insured patients over all other channels. Our CFO said it’s the only proven method he’s seen that showed we were bringing in more commercial patients. Testimonial By Megan Yore

Sarah Sanders

Senior Vice President and Chief Marketing Officer

Nemours Children's Health System

We need to connect all the touchpoints across our health system, between all of our marketing and non-marketing technologies, with a really robust infrastructure, so that we're enabling consumer-centric communications wherever consumers interact with us. Testimonial By Sarah Sanders

Robin Oliver

Vice President of Marketing & Communications

Dignity Health

Having a partner who understands the healthcare space, not just the consumer space, is really critical. Testimonial By Robin Oliver

Based on peer insights

Cuspera recommends Hg Mercury PRM for

Use Cases Engaging And Following Up , Workflow Management , Channel Management
Medium Omnichannel
Business Priorities Improve ROI, Increase Sales & Revenue, Grow Market Share
Industries Medical Practice

Popular Business Setting

for Hg Mercury PRM

Top Industries

  • Medical Practice

Popular in

IT and Other Capabilities

for Hg Mercury PRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.40/5

Read Reviews (2)
Data Export

3.24/5

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.40/5

Read Reviews (2)
Data Export

3.24/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.15/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.15/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.94/5

Read Reviews (1)
Analytics

4.31/5

Read Reviews (13)
Custom Reports

4.18/5

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.94/5

Read Reviews (1)
Analytics

4.31/5

Read Reviews (13)
Custom Reports

4.18/5

Read Reviews (7)

Software Failure Risk Guidance

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for Hg Mercury PRM

Top Failure Risks for Hg Mercury PRM

Vendor Profile Details

Company Name

Mercury Healthcare

HQ Location

1801 California St, Denver, Colorado US

Employees

501-1000

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