Virtual Assistant Platform enhancing customer experience and ROI
AI Powered
App Partner
Latest Product Updates and Feature Enhancements on Haptik
Haptik launches affordable AI agents for small businesses via Interakt
Haptik, a Reliance Jio Platforms company, has launched 'AI for All,' offering affordable AI agents for small businesses via Interakt. This initiative enables SMBs to automate customer interactions on... WhatsApp and voice calls, starting at Rs 10,000. Powered by Haptiks Agentic AI Platform, it supports 22 Indian languages and aims to onboard 300,000 to 500,000 SMBs within 24 months.
Haptik Introduces AI for All Initiative To Empower SMBs With Affordable AI Agents
Haptik has launched the 'AI for All' initiative, offering affordable AI agents to SMBs via its Agentic AI Platform and Interakt. This initiative aims to automate business processes like customer quer...y resolution and lead qualification. The platform supports 22 Indian languages and integrates with major CRMs. Haptik plans to onboard 300,000 to 500,000 SMBs in the next two years.
Jio Haptik collaborates with Microsoft Azure Cognitive Services to improve existing Hindi conversational AI models, ETCIO
Jio Haptik has partnered with Microsoft Azure Cognitive Services to enhance its Hindi conversational AI models. This collaboration aims to improve the accuracy of AI-driven interactions in Hindi and ...Hinglish, significantly reducing human intervention by 80% and increasing localized queries by 2.5 times. The partnership focuses on creating a robust language model that can handle grammatical errors and unstructured sentences, providing seamless multilingual customer experiences.
Jumbo Electronics and Jio Haptik Join Forces to Redefine Customer Experience in the UAE with Agentic AI Solutions
Jio Haptik and Jumbo Electronics have formed a strategic partnership to introduce Agentic AI solutions in the UAE. The collaboration aims to enhance customer experiences with AI-powered voice and cha...t capabilities, supporting sectors like retail, telecom, and healthcare. This partnership leverages Haptik's conversational AI platform and Jumbo's regional expertise to drive digital transformation and customer engagement across the GCC region.
Jumbo Electronics Teams Up with Jio Haptik to Bring Agentic AI to UAE Businesses
Jumbo Electronics and Jio Haptik have partnered to launch Agentic AI in the UAE and GCC, providing AI-powered customer service tools. This collaboration aims to automate customer interactions across ...retail, telecom, banking, healthcare, and travel sectors, offering 24/7 multilingual support via voice, WhatsApp, and web chat. The partnership leverages Jumbo's regional presence and Haptik's AI expertise to enhance operational efficiency and customer satisfaction.
Haptik appoints Praful Krishna as Chief Product Officer, ETHRWorld
Haptik has appointed Praful Krishna as Chief Product Officer. With over 20 years of experience in AI and NLP-driven products, Krishna will lead Haptik's product strategy and development. His role foc...uses on enhancing customer experience through conversational AI, aiming to position Haptik as a global leader in the conversational commerce space.
Artificial Intelligence: For customer experience, Kotak Life announces AI-based 'Kaya' solution developed by Haptik, ETBrandEquity
Kotak Mahindra Life Insurance has launched KAYA, an AI-driven conversational assistant developed by Haptik, to enhance customer experience. KAYA provides 24/7 assistance, reducing call wait times and... human dependency by resolving queries related to policy details and payments. Haptik's business head, Kartik Poddar, highlighted KAYA's role in transforming customer support with real-time, accurate solutions.
