Latest News & Updates on Haptik

Jio Haptik has launched SOLO, an AI platform targeting solopreneurs and small businesses. SOLO aims to automate marketing, sales, and customer support, making AI accessible to over 2 million small en...terprises in three years. It supports businesses like home bakers and salons using digital channels for operations.
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Jio Haptik launched SOLO, an AI-native platform designed for solopreneurs and small businesses, offering automated marketing, sales, and customer support. SOLO aims to empower over two million small ...businesses by providing enterprise-grade AI capabilities. The platform includes AI teammates for marketing and sales, with plans to expand into finance and recruitment functions.
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Jio Haptik has launched SOLO, an AI platform aimed at solopreneurs and small businesses in India. SOLO supports marketing, sales, and customer engagement, targeting micro, small, and medium enterpris...es. The platform aims to reach 2 million entrepreneurs in India within three years, providing tools for content creation, lead generation, and customer support.
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Jio Haptik launched SOLO, an AI-native growth platform designed to support solopreneurs and small businesses in India by automating marketing, sales, and customer support. SOLO includes AI teammates ...Tara and Ved, who autonomously manage business operations. The platform aims to empower over two million entrepreneurs in three years, offering both free and premium plans.
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Haptik has launched SOLO, an AI-native platform designed for small businesses, offering automated marketing, sales, and customer support. SOLO features AI teammates Tara and Ved, who manage marketing... and customer interactions. The platform aims to support over 2 million businesses, offering outcome-based pricing and plans for future expansion into finance and recruitment functions.
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Jio Haptik has launched SOLO, an AI-native platform designed for solopreneurs and small businesses. SOLO automates marketing, sales, and customer support, providing AI teammates Tara and Ved to help ...businesses grow. The platform aims to empower over two million entrepreneurs in India by offering enterprise-grade capabilities. SOLO is available on Android and iOS with both free and premium plans.
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Haptik, a Reliance Jio Platforms company, has launched 'AI for All,' offering affordable AI agents for small businesses via Interakt. This initiative enables SMBs to automate customer interactions on... WhatsApp and voice calls, starting at Rs 10,000. Powered by Haptiks Agentic AI Platform, it supports 22 Indian languages and aims to onboard 300,000 to 500,000 SMBs within 24 months.
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Haptik has launched the 'AI for All' initiative, offering affordable AI agents to SMBs via its Agentic AI Platform and Interakt. This initiative aims to automate business processes like customer quer...y resolution and lead qualification. The platform supports 22 Indian languages and integrates with major CRMs. Haptik plans to onboard 300,000 to 500,000 SMBs in the next two years.
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Shootbulk and Jio Haptik have formed a collaboration to enhance next-gen customer engagement through AI-powered communication systems. This partnership aims to integrate automation and AI into WhatsA...pp-based communication workflows, reflecting a shift towards unified customer engagement ecosystems. Shootbulk's focus on WhatsApp marketing and automation aligns with Haptik's enterprise conversational AI solutions, positioning both companies at the forefront of India's conversational AI landscape.
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Jio Haptik has partnered with Microsoft Azure Cognitive Services to enhance its Hindi conversational AI models. This collaboration aims to improve the accuracy of AI-driven interactions in Hindi and ...Hinglish, significantly reducing human intervention by 80% and increasing localized queries by 2.5 times. The partnership focuses on creating a robust language model that can handle grammatical errors and unstructured sentences, providing seamless multilingual customer experiences.
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Jio Haptik and Jumbo Electronics have formed a strategic partnership to introduce Agentic AI solutions in the UAE. The collaboration aims to enhance customer experiences with AI-powered voice and cha...t capabilities, supporting sectors like retail, telecom, and healthcare. This partnership leverages Haptik's conversational AI platform and Jumbo's regional expertise to drive digital transformation and customer engagement across the GCC region.
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Jumbo Electronics and Jio Haptik have partnered to launch Agentic AI in the UAE and GCC, providing AI-powered customer service tools. This collaboration aims to automate customer interactions across ...retail, telecom, banking, healthcare, and travel sectors, offering 24/7 multilingual support via voice, WhatsApp, and web chat. The partnership leverages Jumbo's regional presence and Haptik's AI expertise to enhance operational efficiency and customer satisfaction.
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Jio Haptik Technologies has appointed Praful Krishna as chief product officer. Krishna will lead the company's strategic vision, focusing on transitioning businesses to the conversation economy and e...nhancing customer experience. With over 20 years of experience in AI and NLP-driven products, Krishna's leadership is expected to drive Haptik's growth and global leadership in conversational AI.
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Haptik has appointed Praful Krishna as Chief Product Officer. With over 20 years of experience in AI and NLP-driven products, Krishna will lead Haptik's product strategy and development. His role foc...uses on enhancing customer experience through conversational AI, aiming to position Haptik as a global leader in the conversational commerce space.
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