Guusto Overview

Guusto is a free platform that builds employee recognition and customer reward programs with redeemable digital gift cards. It empowers HR, sales, and marketing professionals to create a culture of recognition and drive business growth.

Use Cases

Customers recommend Engagement Management, Loyalty Management, Merchandising, as the business use cases that they have been most satisfied with while using Guusto.

Other use cases:

  • Sales Incentive Management
  • Event Management
  • Customer Feedback Management
  • Sales Review & Feedback
  • Contract Management
  • Contact List Management
  • Advocacy Management
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Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Guusto.

Other priorities:

  • Acquire Customers
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Guusto Use-Cases and Business Priorities: Customer Satisfaction Data

Guusto works with different mediums / channels such as Video. Offline. and Point Of Sale.

Guusto's features include Gamification, Rewards, and Personalization. and Guusto support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Guusto analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I can send a gift to a client after a phone call or email as a follow up...." Peer review by Colin G., Engineer, Manufacturing

Guusto, belong to a category of solutions that help Sales Motivation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Guusto

Top Industries

  • Financial Services
  • Information Technology and Services
  • Retail

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Guusto is popular in Financial Services, Information Technology And Services, and Retail and is widely used by Mid Market, Small Business, and Enterprise.

Guusto Customer wins, Customer success stories, Case studies

How does Guusto facilitate Engagement Management?

What solutions does Guusto provide for Loyalty Management?

11 buyers and buying teams have used Cuspera to assess how well Guusto solved their Sales Motivation needs. Cuspera uses 313 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Motivation needs.

Dustan Woodhouse, Author at Be the Better Broker - Professional Training & Coaching - Small

Guusto helps Dustan Woodhouse, author at Be the Better Broker, deliver instant, personalized rewards. He finds Guusto more impressive than traditional gift cards. The platform lets him send gifts on ...the spot to clients at Guusto establishments. This customer rewards software supports customer retention and loyalty. It makes client appreciation easy and impactful.

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Breakthru Beverage - Food & Beverages - Very Large

Guusto helped Breakthru Beverage boost employee recognition. The company saw a 13.9% increase in employee satisfaction with recognition. Manager budget usage hit 50% in four months. Peer-to-peer part...icipation reached 44% in the same period. Employees valued the flexibility to redeem rewards for what they wanted. Guusto’s Shoutouts and Leaderboard features drove engagement and healthy competition.

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CoServ - Utilities - Large

Guusto helped CoServ improve employee recognition across all departments. The platform replaced manual rewards with digital, personalized gifts and real-time recognition. CoServ saw a 10% increase in... quality assurance scores, rising from 85% to 95%. Employees felt more valued and engagement increased. The platform made administration easy and boosted morale for over 500 employees.

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Compass One Healthcare - Hospital & Health Care - Very Large

Guusto helped Compass One Healthcare double employee retention among GEM award recipients. The company faced high burnout during the pandemic and needed to boost morale. They launched the Square One ...plan, with Guusto powering the GEM recognition program. Employees could choose their own rewards, increasing engagement. Management turnover decreased, and the program's impact was clear across all levels. Strong executive support and manager training drove success.

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Ingenia Polymers - Manufacturing

Guusto helped Ingenia Polymers modernize employee recognition. The HR team saved several hours each month and reduced shipping costs by switching from physical gift cards to digital rewards. Employee... morale improved and recognition became more consistent. The company saw a 150% year-over-year increase in program adoption. Employees now receive instant, flexible rewards, boosting engagement and satisfaction.

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Jarlette Health Services - Hospital & Health Care - Large

Guusto helped Jarlette Health Services make employee recognition easy across 21 locations. The platform gave staff the flexibility to choose rewards from many merchants. This saved time and made trac...king spending simple. HR found it much easier to manage rewards for all sites. Employees liked the freedom to pick their own gifts. The process became fast and smooth for everyone.

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lightning

Peers used Guusto for engagement management and loyalty management

Guusto Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Custom Reports

3.24/5

Read Reviews (20)
Analytics

2.54/5

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Custom Reports

3.24/5

Read Reviews (20)
Analytics

2.54/5

Read Reviews (3)

Software Failure Risk Guidance

?

for Guusto

Overall Risk Meter

Low Medium High

Top Failure Risks for Guusto

Guusto. News

Awards

The Secret Behind Guustos Gold Stevie Award Win

Guusto won a Gold Stevie Award in the Customer Service Transformation category, highlighting its two-year effort to enhance customer experience. The award recognizes Guusto's operational improvements, such as reducing response times from over an hour to under five minutes. This achievement underscores the company's commitment to improving workplace experiences through effective recognition programs.

Partnership

Guusto Introduces Technology Solutions Partnership with UKG - PRWeb

Guusto partners with UKG to offer new technology solutions.

Guusto. Profile

Company Name

Guusto.

Company Website

https://guusto.com/

HQ Location

1155 W Pender St, Unit 301, Vancouver, British Columbia V6E 2P4, CA

Employees

11-50

Social

Financials

PRIVATE