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Insurance Case Studies and Customer Success Stories with Guidewire
Aioi Nissay Dowa Management New Zealand - Insurance
InsuranceSuite on Guidewire Cloud helped Aioi Nissay Dowa Management New Zealand move from a legacy system to a modern platform. The company automated... a 13-step manual business intake process. They tripled their business in six years. Product offerings grew from 1 to 8 brands, with over 50 products. The solution improved security, flexibility, and business process efficiency. The project finished ahead of schedule and on budget.
Auto Club Enterprises - Insurance
InsuranceSuite on Guidewire Cloud helped Auto Club Enterprises move all their systems to one cloud platform. They needed to combine... many systems from past mergers. The migration took just 15 months. Updates now take 8 weeks instead of a year. Users liked the new system right away. The company can now respond faster to market changes.
Definity - Insurance
Guidewire Cloud helped Definity scale for growth as it prepared to go public. Definity migrated from on-prem InsuranceSuite to Guidewire... Cloud. This move enabled faster deployment, with a 10x improvement in environment setup speed. Downtime for digital platforms dropped by 75%. Broker quote response times improved by 34%. Definity can now update systems seamlessly and launch new products quickly, supporting innovation and efficiency.
Orion180 - Insurance
Guidewire HazardHub gave Orion180 10 times more data for business insights. Orion180 used this data to improve pricing and decision-making.... The time to quote, bind, and issue coverage dropped from five minutes to two minutes. Automation sped up underwriting and agent workflows. Orion180 saw fast integration, with benefits in just one week. HazardHub became the backbone of Orion180’s data-driven products.
Velocity Risk Underwriters - Insurance
InsuranceNow helped Velocity Risk Underwriters solve slow quotes and inflexibility in their old system. The new platform brought speed, flexibility,... and automation. Velocity doubled profitability in two years and lowered total cost of ownership by 60%. Straight-through processing improved from 80% to 98%. Support tickets dropped by 70%. The company built 11 new commercial lines products in eight months.
CURE Auto Insurance - Insurance - Medium
InsuranceNow helped CURE Auto Insurance launch in Michigan in just six months. The company issued 7,700 quotes and 900 policies... in the first two weeks. CURE completed the project 10% under budget. The platform enabled fast setup, easy maintenance, and strong support. CURE now offers straight-through quote and bind for Michigan policies.
Other Industry Case Studies and Success Stories with Guidewire
Alfa Insurance - Insurance - Large
Guidewire InsuranceSuite helped Alfa Insurance modernize its core operations. Alfa eliminated manual processes and reduced system maintenance costs. The company... now offers an omnichannel experience for policyholders and agents. InsuranceSuite was Alfa's fastest implementation project. Users gave positive feedback and found training easy. Alfa can now focus on product development and enhancements.
Admiral Group plc - Insurance - Very Large
Guidewire helped Admiral Group plc modernize its insurance technology. Admiral used Guidewire InsuranceSuite, PolicyCenter, ClaimCenter, BillingCenter, and Guidewire Analytics for... its Personal Motor line. The new digital platform enabled faster time-to-market and improved customer service with omnichannel, tailored offerings. Admiral reduced training time and improved customer interaction consistency. The company can now launch new products quickly and deliver better self-service to policyholders and producers.
Aioi Nissay Dowa Management New Zealand - Insurance - Large
Guidewire InsuranceSuite on Guidewire Cloud helped Aioi Nissay Dowa Management New Zealand automate a 13-step manual business intake process. The insurer tripled... its business in six years. Product offerings grew from 1 to 8 brands, spanning 3 product lines and over 50 products. The solution improved security, flexibility, and business process optimization. Aioi NZ now delivers faster, more efficient customer service.
Alberta Motor Association - Insurance - Large
Guidewire InsuranceSuite on Guidewire Cloud helped Alberta Motor Association boost speed-to-market for new insurance products. AMA migrated to the cloud... to stay agile and meet digital customer expectations. The move enabled AMA to launch a usage-based insurance solution and diversify its product portfolio. AMA now serves nearly one million members with improved efficiency and innovation.
Amica Mutual Insurance Company - Insurance - Large
Guidewire InsuranceSuite Cloud helped Amica Mutual Insurance Company cut CSR training times by 50%. Amica used Guidewire for policy, claims,... and billing management. They integrated Salesforce and Guidewire to give staff a single customer view. This let them deliver fast, personalized service. Amica improved customer retention and met rising service expectations in the insurance industry.
The Apollo Group - Insurance - Medium
Guidewire Predict helped The Apollo Group improve pricing accuracy in nonstandard personal auto insurance. Apollo used Predict to build a... rate adjustment model with decision trees. This model segments risks by their impact on the loss ratio. Apollo expects to shrink unprofitable segments and grow profitable ones. Implementation finished on time and under budget. Early results show better business segmentation and improved underwriting profitability.
Auto Club Enterprises - Insurance - Very Large
InsuranceSuite on Guidewire Cloud helped Auto Club Enterprises move to one cloud system for 18 million members. The migration took... just 15 months. Updates now take 8 weeks, not a year. Users gave strong positive feedback on the new interface. The insurer can now respond faster to market changes. Efficiency and standardization improved across 22 states.
AXA Asia (AXA Tianping/AXATP) - Insurance - Very Large
Guidewire ClaimCenter helped AXA Asia, through AXA Tianping, transform its claims management. The insurer streamlined claims processes and advanced digitalization.... ClaimCenter improved claims tracking and reduced cycle times. AXA Tianping gained better visibility, reduced fraud, and improved customer service. The solution supports both personal and commercial auto lines across multiple provinces in China.
Baloise Group - Insurance - Large
Guidewire helped Baloise Group cut agent and user training from months to hours. Time to launch a new insurance product... dropped from a year to days. Baloise migrated over 250,000 policies using Guidewire DataHub. The company now makes rating changes weekly instead of twice a year. Guidewire PolicyCenter, BillingCenter, and Analytics improved efficiency and data security for Baloise.
Beazley - Insurance - Large
Guidewire ClaimCenter and Cyence helped Beazley transform its claims process. The insurer shortened claims lifecycles and increased claims processing productivity.... Beazley improved risk modeling and customer service using analytics. The company integrated ClaimCenter with the London Market Electronic Claims File Write-Back. This brought more transparency and faster claims handling for all business lines. Beazley worked with Sollers Consulting to deliver this claims transformation.
CURE Auto Insurance - Insurance - Medium
InsuranceNow helped CURE Auto Insurance launch in Michigan in just six months. The cloud platform enabled 7,700 quotes and 900... policies in the first two weeks. CURE completed the project 10% under budget. The system improved speed-to-market, scalability, and cost efficiency. CURE praised InsuranceNow for easy use, training, and strong support. The solution allowed CURE to quickly expand and innovate.
Customer Success Stories of Guidewire
IAG New Zealand Future-Proofs Claims Operations with Guidewire Cloud ...
IAG New Zealand has migrated its Guidewire ClaimCenter to the Guidewire Cloud Platform, enhancing its claims operations. This transition supports... IAG's strategy to modernize technology, offering a more resilient, secure, and scalable platform. The move aligns with IAG's commitment to innovation and improved customer service, ensuring readiness for evolving market needs.
Donegal Announces Guidewire Cloud Migration and GenAI Initiatives to ...
Donegal Mutual Insurance Company is migrating its claims, billing, and policy administration systems to the Guidewire Cloud platform, aiming for completion by 2028. This transition is... part of Donegal's broader technology transformation, enhancing agility and reducing operational costs. The initiative also includes deploying GenAI solutions, leveraging Guidewire's investments in AI to improve service delivery.
BTIG Cautious on Guidewire Software (GWRE) Amid Software Sector Headwinds
Sompo Group has entered a long-term agreement to implement Guidewire's Cloud Platform tools globally, transitioning from on-premises to cloud-based solutions like PolicyCenter and ClaimCenter. This strategic move... enhances Sompo's operations and expands Guidewire's global footprint despite sector challenges highlighted by BTIG's cautious outlook.
Guidewire Lands Landmark Cloud Agreement with Sompo Group to...
Guidewire has secured a long-term agreement with Sompo Group to transition Sompo's global operations to the Guidewire Cloud Platform. This move will... integrate AI capabilities to enhance decision-making and operational efficiency across Sompo's insurance businesses. The transition includes migrating existing applications like ClaimCenter and PolicyCenter to the cloud, aiming to improve scalability and customer service in Japan and globally.
Guidewire Wins Long-Term Deal To Modernize Sompo's Worldwide Operations
Guidewire Software has secured a long-term agreement with Sompo Group to modernize its global operations using the Guidewire Cloud Platform. This deal enhances... their 12-year partnership, focusing on migrating Sompo's existing applications to the cloud and deploying new solutions. The initiative includes upgrading systems in Japan, improving operational efficiency, and enhancing data analytics.
Sompo Group and Guidewire Enter Long-Term Agreement to Enhance Global Operations with Guidewire Cloud Platform
Sompo Group and Guidewire have entered a long-term agreement to enhance Sompo's global operations using the Guidewire Cloud Platform. This partnership will... see Sompo migrate existing applications to the cloud and implement new solutions, focusing initially on its global commercial businesses. The collaboration aims to improve operational efficiency and customer service through AI-powered applications.
NFU Mutual to Further Improve Customer Service by Moving to Guidewire Cloud Platform - Yahoo Finance
NFU Mutual is migrating its on-premises Guidewire InsuranceSuite to the Guidewire Cloud Platform, enhancing customer service and operational efficiency. This move strengthens... the 15-year partnership between NFU Mutual and Guidewire, supporting NFU Mutual's growth strategy and digital capabilities. Guidewire's cloud solutions will enable NFU Mutual to improve data management and reduce time-to-market for new products.
Vaudoise Becomes First Swiss Insurer to Go-Live with Guidewire Cloud Platform - Yahoo Finance
Vaudoise Insurance has become the first Swiss insurer to implement the Guidewire Cloud Platform, specifically adopting Guidewire ClaimCenter and integrating Guidewire PolicyCenter. This transition aims... to enhance claim processing speed and automation, offering a seamless experience for customers. Guidewire's platform supports insurers globally in achieving operational excellence and customer satisfaction.
Heritage Insurance Company Deploys Guidewire to Modernize Policy Administration, Underwriting, and Billing Operations - Yahoo Finance
Heritage Insurance Company has fully deployed Guidewire's cloud-based PolicyCenter and BillingCenter across 13 states, completing its transition to the full InsuranceSuite. This deployment, along... with Guidewire's new Olos release featuring AI-powered underwriting and claims capabilities, highlights Guidewire's role as a key technology provider for modernizing core systems in the property and casualty insurance sector.
San Cristóbal Seguros Deploys Guidewire Cloud to Increase Agility and Deliver Value
San Cristbal Seguros has deployed Guidewire Cloud to enhance its operational agility and deliver greater value to its insurance customers. This implementation supports... digital transformation in the property and casualty insurance sector, enabling improved efficiency and scalability for San Cristbal Seguros.
San Cristbal Seguros Deploys Guidewire Cloud to Increase Agility and Deliver Value - Business Wire
San Cristbal Seguros, part of Grupo San Cristbal, has deployed Guidewire InsuranceSuite on Guidewire Cloud to modernize its core insurance operations. The implementation streamlines... personal auto and fleet management, enhances quoting capabilities, and accelerates product time-to-market. SBI Technology, a Guidewire PartnerConnect Consulting Advantage member, supported the project.
P&V Group Becomes First Belgian Insurance Company to Benefit From Guidewire Cloud - Business Wire
P&V Group has become the first Belgian insurance company to adopt Guidewire Cloud, leveraging Guidewires cloud-based platform to modernize its property and casualty insurance operations. This deployment highlights... Guidewires expanding presence in the European insurance technology market and demonstrates the scalability and flexibility of Guidewire Cloud for digital transformation in insurance.