Guidewire Overview

Guidewire's software transforms P&C insurance operations by streamlining workflows and enhancing customer experiences. It supports insurance teams in optimizing their pricing functions and adapting to industry changes. The latest release, Mammoth, offers advanced cloud capabilities, ensuring teams can innovate and thrive in a competitive market. Guidewire's solutions are designed for real-world applications, enabling insurers to drive growth and improve efficiency. This platform is recognized for its ability to meet the evolving needs of the insurance industry, making it a valuable tool for insurers looking to elevate their service offerings.

Use Cases

Customers recommend Engagement Management, Competitive Intelligence, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Guidewire.

Other use cases:

  • Proposal & Quote Management
  • Workflow Management
  • Products & Pricelist Management
  • Collaboration
  • Lead Engagement
  • Measuring Customer Satisfaction
  • Community Building
See all use cases See less use cases

Business Priorities

Launch New Products and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Guidewire.

Other priorities:

  • Enhance Customer Relationships
  • Manage Risk
  • Scale Best Practices
  • Grow Market Share
  • Improve Efficiency
  • Acquire Customers
See all business priorities See less business priorities

Guidewire Use-Cases and Business Priorities: Customer Satisfaction Data

Guidewire works with different mediums / channels such as Omnichannel.

Guidewire's features include Personalization, and Predictive Analytics. and Guidewire support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Guidewire analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Producer Engaged for Salesforce...." Peer review by Agency

Peer review evidence (same sources as the product rating summary)

"...Engage your customers and agents with integrated digital experiences...." InsuranceNow
"...Equip your teams to make better decisions and solve problems quickly, pivot on market change, and improve performance against your peers with Business Intelligence . ..." Analytics
"...Adapt rapidly to new opportunities and unforeseen changes...." Guidewire Cloud

Guidewire, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Guidewire-digital applications enhance user experiences across marketing, sales, service, and claims. Deploying with Guidewire InsurancePlatform boosts customer centricity, agility, and profitability.

Popular Business Setting

for Guidewire

Top Industries

  • Wholesale

Popular in

  • Small Business

Guidewire is popular in Wholesale, and is widely used by Small Business,

Guidewire Customer wins, Customer success stories, Case studies

How does Guidewire facilitate Engagement Management?

What Are the key features of Guidewire for Competitive Intelligence?

What makes Guidewire ideal for Generation Of New Leads?

How does Guidewire facilitate Proposal & Quote Management?

How efficiently Does Guidewire manage your Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well Guidewire solved their CRM needs. Cuspera uses 292 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Santam - Insurance - Very Large

Santam Goes Live on Guidewire, Laying Foundation for AI-Driven ...

Cape Town, South Africa

Santam, South Africa's largest general insurer, has implemented Guidewire's platform to modernize its core insurance operations and enhance digital agility. This cloud deployment supports Santam's st...rategy to expand AI and automation in underwriting, claims, and customer service, improving accessibility and responsiveness for policyholders.

Read on →
 

Santam - Insurance - Large

Santam Goes Live on Guidewire, Laying Foundation for AI-Driven Insurance Innovation in South Africa

Cape Town, South Africa

Santam, Africa's largest general insurer, has implemented Guidewire's cloud platform to modernize its core insurance operations and enhance digital agility. This deployment aims to improve operationa...l responsiveness and support AI and automation in underwriting, claims, and customer service. The move reflects Santam's strategy to make insurance more accessible and efficient for customers.

Read on →
 

Peel Mutual Insurance Company - Insurance - Medium

Peel Mutual Insurance Company Increases AI-Driven Innovation and Growth with Guidewire Cloud

Brampton, Canada

Peel Mutual Insurance Company has selected Guidewire Cloud to enhance its insurance operations with AI-driven automation and real-time data insights. This deployment aims to modernize Peel Mutual's c...ore processes, improve customer experiences, and support growth. NXT Level Technologies will assist in the implementation, furthering the collaboration between Peel Mutual, Guidewire, and NXT Level Technologies.

Read on →
 

Velocity Risk Underwriters - Insurance - Small

Nashville, USA

InsuranceNow helped Velocity Risk Underwriters cut total cost of ownership by 60%. The company doubled its profitability in two years. Automation and flexibility let them build 11 new commercial line...s in eight months. Straight-through processing improved from 80% to 98%. Agents now get quotes faster and submit 70% fewer support tickets. Velocity can now expand into new business segments quickly.

 

Orion180 - Insurance - Small

Melbourne, USA

Guidewire HazardHub gave Orion180 10 times more data for pricing and risk selection. The insurer cut quote, bind, and issue time from five minutes to two minutes. Automation improved underwriting and... agent workflows. Orion180 uses HazardHub’s data to better assess property risk and pricing. The integration took just one week and made decision-making faster. Orion180 credits HazardHub for solving key data challenges in policy pricing.

 

Definity - Insurance - Large

Waterloo, Canada

Definity migrated to InsuranceSuite on Guidewire Cloud to support its public offering and growth. The company set up deployment environments 10 times faster after the move. Downtime of digital platfo...rms dropped by 75%. Response time to broker quotes improved by 34%. Definity also launched a unique usage-based insurance product quickly. Seamless updates and access to partner ecosystems helped drive innovation.

lightning

Peers used Guidewire for engagement management and competitive intelligence

Guidewire Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.97/5

Read Reviews (11)
Analytics

4.39/5

Read Reviews (61)
Custom Reports

4.20/5

Read Reviews (32)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.97/5

Read Reviews (11)
Analytics

4.39/5

Read Reviews (61)
Custom Reports

4.20/5

Read Reviews (32)

Software Failure Risk Guidance

?

for Guidewire

Overall Risk Meter

Low Medium High

Top Failure Risks for Guidewire

Guidewire Software, Inc News

Product

Boost Loss Prevention with Chrp’s New Guidewire Marketplace App

Chrp Technologies has launched a new accelerator app for Guidewire's PolicyCenter, now available in the Guidewire Marketplace. The app uses AI for virtual home inspections, helping insurers improve loss prevention and underwriting efficiency. This integration enhances the capabilities of Guidewire's platform, benefiting both insurers and homeowners.

Product

DataMasque collabs with Guidewire to cut data masking time for insurance companies

DataMasque and Guidewire have partnered to integrate a data masking solution into Guidewire Cloud, enabling insurers to create de-identified data copies for testing and analytics. This integration reduces data masking time from days to minutes, enhancing data privacy and compliance for cloud migrations and AI development. The solution is available on the AWS Marketplace.

Financial

Guidewire Announces Third Quarter Fiscal Year 2026 Financial Results

Guidewire announced its financial results for Q3 FY2026, reporting a 27% increase in total revenue to $372.5 million. Subscription and support revenue rose 35%, while ARR grew 19% to $1,147 million. The company raised its fiscal year outlook due to strong performance and increased visibility in its sales pipeline.

Product

Lessons from Real Guidewire Cloud Migrations: De-Risking the Move to SaaS via Guidewire Cloud

The article outlines key strategies for transitioning from Guidewire on-premises systems to the Guidewire Cloud Platform. It emphasizes the importance of aligning with out-of-the-box capabilities, validating integrations, and using automation tools like SurePath and Autopilot. The piece also highlights the need for frequent production code merges to maintain business continuity and reduce migration risks, drawing on real migration case studies.

Guidewire Software, Inc Profile

Company Name

Guidewire Software, Inc

Company Website

https://www.guidewire.com/

HQ Location

San Mateo, California

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