Gnatta Overview
This is a summary of the comprehensive capabilities and benefits of Gnatta based on over 180 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Gnatta, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Gnatta is right for your needs? Our Cuspera AI engine can evaluate how Gnatta fits your specific business needs, industry, and context. Get your personalized assessment report today.
Gnatta supports business activities such as:
- Contact List Management
- Communication Management
- Social Media Management
- Workflow Management
- Engaging And Following Up
Gnatta can help you with many business goals, such as Enhance Customer Relationships, and Acquire Customers. It can help manage these activities if you use Social Media and E-Mail for these needs. As a solution, Gnatta's capabilities include Personalization.
Reviews
"...The Enterprise package is your top of the line, all boxes ticked, contact management tool...." Enterprise
Cuspera Reviews
13 buyers and buying teams have used Cuspera to assess how well Gnatta solved their Live Chat needs. Cuspera uses 180 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Gnatta.
Use Cases
Peers recommend Contact List Management , Communication Management , Social Media Management , as the business use cases that they have been most satisfied while using Gnatta.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Contact List Management |
4.80/5 ★ |
"...The Enterprise package is your top of the line, all boxes ticked, contact management tool...." Enterprise |
contacts history |
3.32/5 ★ |
"...Your advisers can view the entire customer history, across every channel, in one UI, and leave notes for future conversations. ..." Customer Service Technology |
enriching contact list |
3.32/5 ★ |
"...Enhanced contact management from just 129 a month. ..." Enterprise |
tracking contacts |
3.32/5 ★ |
"...From automating track queries, to monitoring contact levels by client segments, make your operation truly dynamic. ..." Professional |
Communication Management with Social Media and E-Mail |
4.25/5 ★ |
"...Simply Better Communication Join the companies who are managing their communication better. ..." Customer Service Technology |
tracking & monitoring communications |
3.84/5 ★ |
"...Whether you need to handle emails or social messages, get going quickly with no setup fees! ..." starter |
sending & publishing communications |
3.84/5 ★ |
"...Whether you need to handle emails or social messages, get going quickly with no setup fees! ..." starter |
Social Media Management with Social Media and E-Mail |
4.30/5 ★ |
"...Dashboard Analytics...." starter |
social media analytics |
3.96/5 ★ |
"...Dashboard Analytics...." starter |
managing social media account |
3.76/5 ★ |
"...Simply link your email and social accounts to ensure all inbound contacts are managed in a single location. ..." Lite |
PEER EXPERIENCES | |
---|---|
Contact List Management |
4.80/5 ★ |
"...The Enterprise package is your top of the line, all boxes ticked, contact management tool...." Enterprise |
|
contacts history |
4.80/5 ★ |
enriching contact list |
4.80/5 ★ |
tracking contacts |
4.80/5 ★ |
Communication Management with Social Media and E-Mail |
4.25/5 ★ |
"...Simply Better Communication Join the companies who are managing their communication better. ..." Customer Service Technology |
|
tracking & monitoring communications |
4.25/5 ★ |
sending & publishing communications |
4.25/5 ★ |
Social Media Management with Social Media and E-Mail |
4.30/5 ★ |
"...Dashboard Analytics...." starter |
|
social media analytics |
4.30/5 ★ |
managing social media account |
4.30/5 ★ |
8+ more Business Use Cases
Our AI advisor, Wyz, harnessed 180 insights from peers and experts to help you assess how these Gnatta use cases fit your Live Chat needs.
Peer and Expert Opinion on Features
for Gnatta
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Personalization | Read Reviews (5) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Personalization | Read Reviews (5) |
IT and Other Capabilities
for Gnatta
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (4) |
Data Import | Read Reviews (3) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (4) |
Data Import | Read Reviews (3) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (14) |
Email Support | Read Reviews (10) |
Chat Support | Read Reviews (1) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (14) |
Email Support | Read Reviews (10) |
Chat Support | Read Reviews (1) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (5) |
Custom Reports | Read Reviews (39) |
Analytics | Read Reviews (17) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (5) |
Custom Reports | Read Reviews (39) |
Analytics | Read Reviews (17) |
Software Failure Risk Guidance
?for Gnatta
Top Failure Risks for Gnatta
Vendor Profile Details
Company Name
Gnatta
Company Website
https://gnatta.com/HQ Location
18 Finsbury Square, London, London EC2A 1AH, GB
Employees
11-50
Social
Financials
PRIVATE