Gnatta Overview

This is a summary of the comprehensive capabilities and benefits of Gnatta based on over 180 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Gnatta, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Gnatta is right for your needs? Our Cuspera AI engine can evaluate how Gnatta fits your specific business needs, industry, and context. Get your personalized assessment report today.

Gnatta supports business activities such as:

  • Contact List Management
  • Communication Management
  • Social Media Management
  • Workflow Management
  • Engaging And Following Up

Gnatta can help you with many business goals, such as Enhance Customer Relationships, and Acquire Customers. It can help manage these activities if you use Social Media and E-Mail for these needs. As a solution, Gnatta's capabilities include Personalization.

Reviews

"...The Enterprise package is your top of the line, all boxes ticked, contact management tool...." Enterprise

Cuspera Reviews

13 buyers and buying teams have used Cuspera to assess how well Gnatta solved their Live Chat needs. Cuspera uses 180 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Gnatta.

Use Cases

Peers recommend Contact List Management , Communication Management , Social Media Management , as the business use cases that they have been most satisfied while using Gnatta.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Contact List Management

4.80/5 ★

Read Reviews (19)

"...The Enterprise package is your top of the line, all boxes ticked, contact management tool...." Enterprise
contacts history

3.32/5 ★

Read Reviews (1)

"...Your advisers can view the entire customer history, across every channel, in one UI, and leave notes for future conversations. ..."
enriching contact list

3.32/5 ★

Read Reviews (1)

"...Enhanced contact management from just 129 a month. ..."
tracking contacts

3.32/5 ★

Read Reviews (1)

"...From automating track queries, to monitoring contact levels by client segments, make your operation truly dynamic. ..."
Communication Management with Social Media and E-Mail

4.25/5 ★

Read Reviews (9)

"...Simply Better Communication Join the companies who are managing their communication better. ..." Customer Service Technology
tracking & monitoring communications

3.84/5 ★

Read Reviews (3)

"...Whether you need to handle emails or social messages, get going quickly with no setup fees! ..."
sending & publishing communications

3.84/5 ★

Read Reviews (3)

"...Whether you need to handle emails or social messages, get going quickly with no setup fees! ..."
Social Media Management with Social Media and E-Mail

4.30/5 ★

Read Reviews (7)

"...Dashboard Analytics...." starter
social media analytics

3.96/5 ★

Read Reviews (3)

"...Dashboard Analytics...."
managing social media account

3.76/5 ★

Read Reviews (2)

"...Simply link your email and social accounts to ensure all inbound contacts are managed in a single location. ..."
PEER EXPERIENCES
Contact List Management

4.80/5 ★

Read Reviews (19)

"...The Enterprise package is your top of the line, all boxes ticked, contact management tool...." Enterprise
contacts history

4.80/5 ★

Read Reviews (1)

enriching contact list

4.80/5 ★

Read Reviews (1)

tracking contacts

4.80/5 ★

Read Reviews (1)

Communication Management with Social Media and E-Mail

4.25/5 ★

Read Reviews (9)

"...Simply Better Communication Join the companies who are managing their communication better. ..." Customer Service Technology
tracking & monitoring communications

4.25/5 ★

Read Reviews (3)

sending & publishing communications

4.25/5 ★

Read Reviews (3)

Social Media Management with Social Media and E-Mail

4.30/5 ★

Read Reviews (7)

"...Dashboard Analytics...." starter
social media analytics

4.30/5 ★

Read Reviews (3)

managing social media account

4.30/5 ★

Read Reviews (2)

8+ more Business Use Cases

Our AI advisor, Wyz, harnessed 180 insights from peers and experts to help you assess how these Gnatta use cases fit your Live Chat needs.

Based on peer insights

Cuspera recommends Gnatta for

Use Cases Contact List Management , Communication Management , Social Media Management
Medium Social Media, E-Mail
Features Personalization
Business Priorities Enhance Customer Relationships, Acquire Customers

Peers used Gnatta to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Gnatta

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.46/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Personalization

4.46/5 ★

Read Reviews (5)

IT and Other Capabilities

for Gnatta

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.89/5 ★

Read Reviews (4)
Data Import

3.68/5 ★

Read Reviews (3)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.89/5 ★

Read Reviews (4)
Data Import

3.68/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.52/5 ★

Read Reviews (14)
Email Support

4.35/5 ★

Read Reviews (10)
Chat Support

3.42/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.52/5 ★

Read Reviews (14)
Email Support

4.35/5 ★

Read Reviews (10)
Chat Support

3.42/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (5)
Custom Reports

4.57/5 ★

Read Reviews (39)
Analytics

4.38/5 ★

Read Reviews (17)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (5)
Custom Reports

4.57/5 ★

Read Reviews (39)
Analytics

4.38/5 ★

Read Reviews (17)

Software Failure Risk Guidance

?

for Gnatta

Top Failure Risks for Gnatta

Vendor Profile Details

Company Name

Gnatta

Company Website

https://gnatta.com/

HQ Location

18 Finsbury Square, London, London EC2A 1AH, GB

Employees

11-50

Social

Financials

PRIVATE