Gallabox Overview

Gallabox is a no-code workspace for WhatsApp Business automation, offering features like Shared Inbox and chatbots. It helps scale businesses through WhatsApp Broadcasts and more.

Here's the scoop on Gallabox! We've gathered over 47 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Gallabox, belong to a category of solutions that help Conversational Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Gallabox is right for your needs? Our Cuspera AI engine can evaluate how Gallabox fits your specific business needs, industry, and context. Get your personalized assessment report today.

Gallabox supports business activities such as:

  • Engagement Management
  • Segmentation And Targeting
  • Identify Target Customers
  • Collaboration
  • Onboarding

It can help manage these activities if you use Chat Whatsapp and Mass Media for these needs. As a solution, Gallabox's capabilities include Micro Customer Segmenting.

Gallabox Reviews

11 buyers and buying teams have used Cuspera to assess how well Gallabox solved their Conversational Intelligence needs. Cuspera uses 47 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Intelligence needs.

Use Cases

Peers recommend Engagement Management , Segmentation And Targeting , Identify Target Customers , as the business use cases that they have been most satisfied while using Gallabox.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

3.92/5 ★

Read Reviews (2)

"...Setup your Chatbot to interact with users just like any agent would...." WhatsApp Automation
engaging and following up

3.27/5 ★

Read Reviews (1)

"...Set a standard with the quality of customer support, engagement, and interaction. ..."
Segmentation And Targeting with Chat, Whatsapp and Mass Media

3.71/5 ★

Read Reviews (1)

"...WhatsApp Broadcast to Targeted Customer Segments...." WhatsApp Automation
Identify Target Customers with Chat, Whatsapp and Mass Media

3.70/5 ★

Read Reviews (1)

"...WhatsApp Broadcast to Targeted Customer Segments...." WhatsApp Automation
PEER EXPERIENCES
Engagement Management

3.92/5 ★

Read Reviews (2)

"...Setup your Chatbot to interact with users just like any agent would...." WhatsApp Automation
engaging and following up

3.92/5 ★

Read Reviews (1)

Segmentation And Targeting with Chat, Whatsapp and Mass Media

3.71/5 ★

Read Reviews (1)

"...WhatsApp Broadcast to Targeted Customer Segments...." WhatsApp Automation
Identify Target Customers with Chat, Whatsapp and Mass Media

3.70/5 ★

Read Reviews (1)

"...WhatsApp Broadcast to Targeted Customer Segments...." WhatsApp Automation

Customer Stories

PropLeaf Realty Tech - Real Estate - Medium

Gallabox helped PropLeaf Realty Tech boost their customer connect ratio by 25%. Before Gallabox, they struggled to track responses and respond quickly on WhatsApp. With WhatsApp chatbots and a shared... team inbox, they now reply instantly and never miss a lead. Automated reminders improved customer inspection rates. Chatbots handle night-time queries, reducing wait times and follow-ups.

Read more →

GoIreland - Education - Small

Gallabox helped GoIreland boost conversions by 39% using personalized WhatsApp messages. The company faced issues with cold event leads, abandoned lead forms, and a lack of a unified support dashboar...d. Gallabox provided features like Shared Team Inbox, WhatsApp Broadcasts, and a website widget. Event conversions rose by 20%, lead conversions jumped 39%, and response rates improved 32%. GoIreland also saw a 54% increase in customer satisfaction and a 43% improvement in campaign performance.

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Qatar Insurance Company - Insurance - Large

Gallabox helped Qatar Insurance Company double their lead generation on WhatsApp. QIC faced slow response times and fragmented workflows with legacy systems. Gallabox provided a centralized team inbo...x, automated lead qualification, and CRM integration. The company saw a 102% growth in leads, 31% increase in team productivity, and 2x improvement in CSAT ratings. QIC now uses WhatsApp automation, chatbots, and broadcast tools for better customer engagement.

Read more →
 

Sattvic Store - Retail - Small

India

Gallabox helped Sattvic Store cut return-to-origin (RTO) rates by 10% in just one month using WhatsApp Broadcast and chatbot automation. The retail brand also reduced marketing costs by 30% and doubl...ed the number of chats handled by bots. Manual agent workload dropped by 50% as customer support and upselling moved to automated WhatsApp flows. Sattvic Store gained 2,000+ new customers in two months and saved 10,000 minutes of human effort. The solution enabled targeted marketing and improved customer engagement.

Read more →
 

LivingStone Stays - Hospitality - Small

India

Gallabox helped LivingStone Stays move from IVR to WhatsApp API for all communications. The team used Gallabox’s multi-agent shared inbox to manage customer, partner, and property owner conversations... in one place. WhatsApp templates and Zoho CRM integration made travel planning and lead qualification faster. Managers gained full visibility into sales, support, and marketing chats. Direct bookings increased and manual work was cut in half.

Read more →
 

Jobstars India - Human Resources - Medium

Chennai, India

Gallabox deployed a multilingual chatbot for Jobstars India. The chatbot handled 60% of candidate conversations and saved 10,000 minutes of manual agent work. It reduced human errors and improved res...ponse times. Jobstars acquired over 2,000 candidates in two months. The solution unified data collection and streamlined communication for recruiters.

Read more →

Based on peer insights

Cuspera recommends Gallabox for

Use Cases Engagement Management , Segmentation And Targeting , Identify Target Customers
Medium Chat, Whatsapp, Mass Media
Features Micro Customer Segmenting

Peer and Expert Opinion on Features

for Gallabox

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Micro customer segmenting

4.30/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Micro customer segmenting

4.30/5 ★

Read Reviews (7)

IT and Other Capabilities

for Gallabox

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.00/5 ★

Read Reviews (14)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.00/5 ★

Read Reviews (14)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.17/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.17/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for Gallabox

Top Failure Risks for Gallabox

Vendor Profile Details

Company Name

Gallabox Private Limited

Company Website

https://gallabox.com/

HQ Location

Indiqube Brigade Vantage, Perungudi, Chennai, TamilNadu 600096, IN

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE