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Freshservice Case Studies & Customer Stories
Real-World Case Studies and Customer Success Stories with Freshservice
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Intelligent, Right-Sized Service Management Solution for the Modern Enterprise
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Transportation/Trucking/Railroad Case Studies and Success Stories with Freshservice
Case Study Aramex
Aramex improves agent productivity by 50% with Freshservice to foster a culture of innovation
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Case Study Addison Lee
Freshservice helps Addison Lee get where it wants to go with IT support.
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Case Study Addison Lee
Freshservice helps Addison Lee get where it wants to go with IT support.
Read more →
Case Study Aramex
Aramex improves agent productivity by 50% with Freshservice to foster a culture of innovation
Read more →
Case Study Aramex
Aramex improves agent productivity by 50% with Freshservice to foster a culture of innovation
Read more →
Case Study Addison Lee
Freshservice helps Addison Lee get where it wants to go with IT support.
Read more →
Case Study Aramex
Aramex improves agent productivity by 50% with Freshservice to foster a culture of innovation
Read more →
Case Study Addison Lee
Freshservice helps Addison Lee get where it wants to go with IT support.
Read more →
Case Study Addison Lee
Freshservice helps Addison Lee get where it wants to go with IT support.
Read more →
Case Study Aramex
Aramex improves agent productivity by 50% with Freshservice to foster a culture of innovation
Read more →
Construction Case Studies and Success Stories with Freshservice
Case Study Swinerton
Freshservice has changed the way Swinerton’s teams function and improved their work-life as well as their performance.
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Case Study Swinerton
Freshservice has changed the way Swinerton’s teams function and improved their work-life as well as their performance.
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Case Study Swinerton
Freshservice has changed the way Swinerton’s teams function and improved their work-life as well as their performance.
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Case Study Swinerton
Freshservice has changed the way Swinerton’s teams function and improved their work-life as well as their performance.
Read more →
Case Study Swinerton
Freshservice has changed the way Swinerton’s teams function and improved their work-life as well as their performance.
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Food & Beverages Case Studies and Success Stories with Freshservice
CASE STUDY HelloFresh
HelloFresh improved supply chain response and team collaboration using Freshservice, leading to enhanced data availability and operational efficiency.
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Education Case Studies and Success Stories with Freshservice
Case Study Judson University
Judson University sees a 250% increase in first call resolution with Freshservice.
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Case Study Judson University
Judson University sees a 250% increase in first call resolution with Freshservice.
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Case Study Judson University
Judson University sees a 250% increase in first call resolution with Freshservice.
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Case Study Judson University
Judson University sees a 250% increase in first call resolution with Freshservice.
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Case Study Judson University
Judson University sees a 250% increase in first call resolution with Freshservice.
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Marketing and Advertising Case Studies and Success Stories with Freshservice
Case Study M&C Saatchi
M&C Saatchi IT Department achieves 97.9% Excellent Customer Satisfaction with Freshservice
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Case Study M&C Saatchi
M&C Saatchi IT Department achieves 97.9% Excellent Customer Satisfaction with Freshservice
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Case Study M&C Saatchi
M&C Saatchi IT Department achieves 97.9% Excellent Customer Satisfaction with Freshservice
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Case Study M&C Saatchi
M&C Saatchi IT Department achieves 97.9% Excellent Customer Satisfaction with Freshservice
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Case Study M&C Saatchi
M&C Saatchi IT Department achieves 97.9% Excellent Customer Satisfaction with Freshservice
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Human Resources Case Studies and Success Stories with Freshservice
Case Study Cordant Group
Cordant Group achieves a 96% customer satisfaction rating with Freshservice
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Case Study Cordant Group
Cordant Group achieves a 96% customer satisfaction rating with Freshservice
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Case Study Cordant Group
Cordant Group achieves a 96% customer satisfaction rating with Freshservice
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Case Study Cordant Group
Cordant Group achieves a 96% customer satisfaction rating with Freshservice
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Case Study Cordant Group
Cordant Group achieves a 96% customer satisfaction rating with Freshservice
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Customer Success Stories of Freshservice
Revenues up 18%, losses down 91% - whatever Freshworks is doing, just keep doing it
Freshworks reported an 18% increase in Q2 revenues and a 91% reduction in net losses, driven by investments in AI, Employee Experience, and Customer Experience. The Freddy Copilot AI was included in ... over 55% of large new deals, with 5,000 customers now using AI products, generating over $20 million in ARR. Notable customer wins include KAYAK, Honda Motor Europe, Nexstar Media Group, and Michaels Stores, each benefiting from Freshworks' solutions. Show More..
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