About Foresee CX Suite
ForeSee CX Suite is a cloud-based analytics suite designed to help small to large businesses view and gain insights on customer experiences (CX). It helps to improve digital and social presence and enhance customer relationships.
It helps to gain a complete view of the customer Journey by consolidating tools, capture the full voice of the customer, and measure the entire journey, with accuracy and efficiency. It enables CX intelligence for everyone in the organization.
ForeSee CX Suite also helps to connect CX improvements to tangible business outcomes like purchase, recommend (NPS), return, and more. Its priority index helps prioritize where to focus first, and how to fix it and get the market context required with easy access over benchmark categories, unmatched in the industry.
Cuspera Reviews
Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Foresee CX Suite solves your Customer Journey and Experience needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Foresee CX Suite.
Use Cases
Peers recommend Customer Feedback Management , Competitive Intelligence , Engagement Management , as the business use cases that they have been most satisfied while using Foresee CX Suite.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Feedback Management with Website |
4.89/5 ★ |
"...We found that first call resolution isn t the be all and end all measure of satisfaction. ..." Case Study Stream Energy |
| measuring customer satisfaction |
4.88/5 ★ |
|
| measuring net promoter score |
4.15/5 ★ |
|
| Competitive Intelligence |
4.35/5 ★ |
"...DTE Energy has been recognized by numerous industry and local business organizations for the outstanding performance of this site and eBill. ..." Case Study DTE Energy |
| Engagement Management with Phone Calls |
4.72/5 ★ |
"...How long visitors choose to engage with the site is an important key performance indicator for L Or al Paris...." Case Study L’Oréal Paris |
| engaging and following up |
4.65/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Customer Feedback Management with Website |
4.89/5 ★ |
"...We found that first call resolution isn t the be all and end all measure of satisfaction. ..." Case Study Stream Energy |
|
| measuring customer satisfaction |
4.89/5 ★ |
| measuring net promoter score |
4.89/5 ★ |
| Competitive Intelligence |
4.35/5 ★ |
"...DTE Energy has been recognized by numerous industry and local business organizations for the outstanding performance of this site and eBill. ..." Case Study DTE Energy |
|
| Engagement Management with Phone Calls |
4.72/5 ★ |
"...How long visitors choose to engage with the site is an important key performance indicator for L Or al Paris...." Case Study L’Oréal Paris |
|
| engaging and following up |
4.72/5 ★ |
27+ more Business Use Cases
Our AI advisor, Wyz, harnessed 767 insights from peers and experts to help you assess how these Foresee CX Suite use cases fit your Customer Journey and Experience needs.
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study RS ComponentsRead More |
|
Case Study Domestic & GeneralRead More |
|
Case Study Union Bank and TrustRead More |
Popular Business Setting
for Foresee CX Suite
Top Industries
- Retail
- Banking
- Real Estate
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Peers used Foresee CX Suite to Acquire customers and Enhance customer relationships
Foresee CX Suite Alternatives
Peer and Expert Opinion on Features
for Foresee CX Suite
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (50) |
| Personalization | Read Reviews (12) |
| SEM | Read Reviews (7) |
| Micro customer segmenting | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (50) |
| Personalization | Read Reviews (12) |
| SEM | Read Reviews (7) |
| Micro customer segmenting | Read Reviews (5) |
IT and Other Capabilities
for Foresee CX Suite
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (49) |
| Data Export | Read Reviews (7) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (49) |
| Data Export | Read Reviews (7) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (70) |
| Phone Support | Read Reviews (8) |
| Chat Support | Read Reviews (5) |
| Email Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (70) |
| Phone Support | Read Reviews (8) |
| Chat Support | Read Reviews (5) |
| Email Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (130) |
| Custom Reports | Read Reviews (114) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (130) |
| Custom Reports | Read Reviews (114) |
Failure Risk Guidance Security Report
?for Foresee CX Suite
Overall Risk Meter
Top Failure Risks for Foresee CX Suite
Vendor Profile Details
HQ Location
2500 Green Road, Suite 400 Ann Arbor, MI 48105
Employees
251-500
Social
Financials
M&A
