A privately held managed services company
- Information Technology And Services
- Medium
Field Nation helped a managed services company complete over 24,000 work orders. The company moved 85% of its field service... projects to Field Nation. Technician sourcing became 20–30% faster. Site revisits dropped by 30% due to higher-quality technicians. Each job saved 10–20 minutes with app-based milestone tracking. The company gained more repeat clients and improved reliability.
Sagent
- Information Technology And Services
- Large
Plano, USA
Sagent used Field Nation to access a nationwide network of qualified technicians. This helped Sagent meet strict network uptime SLAs... and deliver fast, reliable service. The Field Nation platform enabled Sagent to select skilled techs, track performance, and dispatch efficiently. Sagent improved service quality and reduced downtime for its customers. The partnership supported Sagent’s focus on customer experience and operational efficiency.
Sendero Cloud
- Information Technology And Services
- Small
Dallas, USA
Sendero Cloud used Field Nation Premier to improve service quality for telecom, networking, and cloud consulting clients. They gained access... to a national network of skilled technicians, ensuring consistent delivery and direct control over resources. Sendero Cloud achieved a positivity rating over 90% and reduced escalations by 95%. The platform helped them serve enterprise clients nationwide and grow their business. Integration with ConnectWise further increased efficiency.
Field Nation helped Matt Perna build a flexible career in IT field services. He wanted freedom from a 9-to-5 job... and found it by joining Field Nation. He started with small tech jobs and quickly moved to leading large projects. Matt now chooses project-based work that fits his schedule and skills. He values the platform for giving him control and a rewarding, independent career.
Pomeroy
- Information Technology And Services
- Large
Hebron, USA
Pomeroy uses Field Nation to blend its W2 staff with on-demand technicians. This helps Pomeroy handle spikes in service demand... and fill skill or geographic gaps. The Field Nation platform lets Pomeroy see technician skills and ratings, ensuring high-quality work. With this model, Pomeroy keeps service levels high and responds quickly to client needs. The approach supports consistent customer experience and flexible field service operations.
A national IT service provider
- Information Technology And Services
- Large
Field Nation’s Talent Services helped a national IT service provider complete a complex cabling and wireless site survey in a new region. The provider used... Field Nation to find a full-service technician team, enabling fast project delivery. The project led to an extra $45,000 contract and a total project value of $200,000. The provider achieved a 38% margin, beating their 30% goal. They also expanded their technician network for future projects.
MSP coordinates multi-site, multi-visit hardware upgrade for banking client
Field Nation partnered with an enterprise IT service provider to execute a large-scale hardware and software upgrade for a banking client across 500+ branch locations. Utilizing Field Nation's... on-demand labor marketplace, over 5,000 work orders were completed, achieving a 93.2% fulfillment rate. The project highlighted Field Nation's ability to scale quality and efficiency with skilled technicians and strategic support.
Leading MSP installs wireless access points at over 1200 retail locations
A leading managed service provider (MSP) successfully installed wireless access points at over 1200 retail locations using Field Nation's on-demand labor marketplace. This collaboration enabled... the MSP to efficiently manage the large-scale project with over 4000 work orders, achieving a 95.6% fulfillment rate and a 4.9-star average technician rating. Field Nation's platform provided scalability and quality assurance through a network of skilled IT technicians.
600+ DMBs upgraded across 40 states in under 6 months
Field Nation facilitated the rapid deployment of over 600 digital menu boards for a global foodservice retailer across 40 states in six months. By leveraging its... on-demand labor marketplace, Field Nation enabled the enterprise technology company to efficiently source skilled AV technicians, ensuring high-quality installations with an average technician rating of 4.93 stars.
Field Nation supported a leading MSP in a multi-year international project to install automated package-holding lockers. By leveraging Field Nation's... labor marketplace, the MSP accessed skilled, on-demand technicians, achieving a 97.9% fulfillment rate and completing over 7,000 work orders across the U.S. and Canada. This collaboration ensured high-quality, efficient installations in diverse environments.
Worldlink Ensures Consistent Quality During Peak Season
Worldlink Integration Group enhanced its field service operations by adopting Field Nation's Provider Success Score (PSS). This tool enabled Worldlink... to efficiently manage increased work order volumes during peak seasons by providing data-backed insights into provider quality. The PSS facilitated faster, more informed provider selections, helping maintain high service standards and operational scalability.
