Euna Payments: Product updates, Customer stories, and Insights | 2026 Cuspera

CityBase helped the City and County of San Francisco improve how people pay for government services. The new system made payments easier for both residents and government workers. Tajel Shah, Chief A...ssistant Treasurer, shared her experience with the project. The partnership focused on making payment processes simple and efficient. The solution aimed to benefit everyone who uses or manages city payments.
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CityBase helped the City of Austin, TX improve online payments for residents. The city wanted a single user experience for paying bills like library fees and permits. CityBase integrated a dozen paym...ent systems into one platform. Residents can pay online or on mobile, and use a digital wallet. The city automated revenue management and improved fraud prevention. City leaders say this gives citizens a better experience and makes city operations more efficient.
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CityBase helped DTE use data to better understand customer behavior. DTE tracked how different payment channels were used, including kiosks, checks, and cards. They found an overlap between low-incom...e customers and kiosk users. This insight led DTE to make changes to their kiosks after implementation in 2021. DTE values having data to improve services for their customers.
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CityBase kiosks helped Lakewood Township improve customer experience. Residents of all ages use the self-service payment kiosks. The kiosks are easy to use and work 24/7. Transactions finish in under... a minute. People get instant receipts by text, print, or email. The kiosks made paying easier for everyone in the township.
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