Enghouse Insights Overview
Enghouse Insights specializes in transforming data collection and analysis. Focused on multi-mode data collection, it enables businesses to capture customer feedback across various channels. This approach ensures a comprehensive understanding of customer sentiments and behaviors. By leveraging these insights, organizations can make informed decisions that enhance customer experiences and drive strategic growth. Enghouse Insights' ability to integrate diverse data sources into a cohesive platform sets it apart, making it a valuable tool for businesses aiming to refine their feedback management strategies.
Use Cases
Customers recommend Market Research, Helpdesk Management, Collecting Feedback, as the business use cases that they have been most satisfied with while using Enghouse Insights.
Business Priorities
Grow Market Share is the most popular business priority that customers and associates have achieved using Enghouse Insights.
Enghouse Insights Use-Cases and Business Priorities: Customer Satisfaction Data
Enghouse Insights works with different mediums / channels such as Phone Calls. and Website.
Enghouse Insights's features include Embedded Survey Forms. and Enghouse Insights support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Enghouse Insights analytics capabilities include Custom Reports, and Analytics.
Reviews
"Johan was extremely helpful and knowledgeable in our recent training session. This proved to be a very beneficial and productive meeting for us as we learned about the latest release. In addition, the follow-up on any outstanding feedback items from... the session was very prompt and informative. I would recommend a face-to-face session to clients wanting to learn more about all of the features currently available and in development at Nebu." - Ceri Landrum
Enghouse Insights, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Enghouse Insights revolutionizes data collection and analysis, emphasizing multi-mode methods. Data-driven decision-making is enhanced through innovative technology.
Popular Business Setting
for Enghouse Insights
Top Industries
- Research
- Human Resources
Popular in
- Mid Market
- Small Business
Enghouse Insights is popular in Research, and Human Resources, and is widely used by Mid Market, and Small Business,
Comprehensive Insights on Enghouse Insights Use Cases
Why is Enghouse Insights the best choice for Market Research?
How efficiently Does Enghouse Insights manage your Helpdesk Management?
What makes Enghouse Insights ideal for Engaging And Following Up?
How does Enghouse Insights facilitate Onboarding?
11+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Enghouse Insights solved their Customer Feedback Management needs. Cuspera uses 170 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Johan was extremely helpful and knowledgeable in our recent training session. This proved to be a very beneficial and productive meeting for us as we learned about the latest release. In addition, the follow-up on any outstanding feedback items from the session was very prompt and informative. I wo...uld recommend a face-to-face session to clients wanting to learn more about all of the features currently available and in development at Nebu. |
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We have used Nebu products at YouthSight for nearly 10 years now and have yet to come across another offering that integrates a panel database so well with a survey design and fieldwork system. Michael Virks Operations Director at YouthSight Nebu's London, United Kingdom fully-featured, timesaving ...Dub Knowledge Panel Management suite deserves special mention; it reliably handles our demanding data requirements. |
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We've used Dub InterViewer for 9 years now and the product is absolutely brilliant. Let's just say that we continuously monitor the market for options in terms of setting up our advanced questionnaires, but we have actually not found a single package which can do all the things we do beyond Dub Int...erViewer. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ceri Landrum Manager Data Acquisition at Compete, Inc Greater Boston Area |
Johan was extremely helpful and knowledgeable in our recent training session. This proved to be a very beneficial and productive meeting for us as we learned about the latest release. In addition, the follow-up on any outstanding feedback items from the session was very prompt and informative. I wo...uld recommend a face-to-face session to clients wanting to learn more about all of the features currently available and in development at Nebu. |
|
Michael Virks Operations Director YouthSight London, United Kingdom |
We have used Nebu products at YouthSight for nearly 10 years now and have yet to come across another offering that integrates a panel database so well with a survey design and fieldwork system. Michael Virks Operations Director at YouthSight Nebu's London, United Kingdom fully-featured, timesaving ...Dub Knowledge Panel Management suite deserves special mention; it reliably handles our demanding data requirements. |
|
Fredrik Clementz Owner Reflect Foretagsutveckling AB Stockholm, Sweden |
We've used Dub InterViewer for 9 years now and the product is absolutely brilliant. Let's just say that we continuously monitor the market for options in terms of setting up our advanced questionnaires, but we have actually not found a single package which can do all the things we do beyond Dub Int...erViewer. |
Case Studies
CASE STUDY A national pharmacy chain
Case Study GDCC
Case Study DJS Research Ltd
CASE STUDY A global retailer
CASE STUDY A dynamic marketing research organization
Case Study Origo
Peers used Enghouse Insights for Market research and helpdesk management
Enghouse Insights Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (16) |
| Analytics | Read Reviews (5) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (16) |
| Analytics | Read Reviews (5) |
Software Failure Risk Guidance
?for Enghouse Insights
Top Failure Risks for Enghouse Insights
Enghouse Insights Profile
Company Name
Enghouse Insights
Company Website
https://www.enghouseinsights.com/HQ Location
Wormer, NH
Employees
11-50
Social
Financials
PRIVATE
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