Product and Vendor News

Customer stories

Product Business Settings

Doxim ECM is popular in Financial Services, Banking industries and is widely used by .

Doxim ECM Product Overview

Doxim-ECM enables multi-channel customer communication. Healthcare providers enhance engagement by offering diverse communication methods.

How satisfied the customers are with Doxim ECM use-cases

Reviews

"...With a centralized, secure, web-based electronic content management solution from Doxim, financial institutions can streamline document processes and quickly eliminate manual tasks related to hard copy document storage, significantly reducing operational costs...." Peer review

Doxim ECM Customer Insights, Testimonials and Case Studies

CU - Banking

Doxim helped CU achieve a return on investment in just 10 months. CU used Doxim's customer communications management and engagement technology. The solution improved customer engagement and reduced c...osts. Doxim's software provided omnichannel communications and payment solutions. CU saw fast results with increased efficiency and better customer experience.

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Conexus Credit Union - Banking - Large

Doxim CRM helped Conexus Credit Union boost member satisfaction and efficiency. After a strategic rollout and inclusive planning, staff saw a big jump in Net Promoter Score (NPS). Training included o...nline modules and champion-led sessions. Teams from all business lines joined the process. Staff now suggest new features, and yearly upgrades are planned.

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PenFinancial Credit Union - Banking - Medium

Doxim eStatement helped PenFinancial Credit Union boost eStatement adoption by 45%. In just three months, adoption rose 27%. After one year, 66% of members used eStatements. PenFinancial cut postage ...and mail costs by over 70%. Staff now respond faster to member requests with easy online access to statements. Targeted marketing messages on statements replaced costly inserts.

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Aviso Wealth - Financial Services

Doxim's Customer Communications Management solution helped Aviso Wealth move to a single service provider. This change made customer communications easier and more efficient. Aviso Wealth wanted to i...mprove operations and customer experience. The new system gave them integrated, omnichannel communications. The case shows how Doxim supports financial services with better communication tools.

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Conexus Credit Union - Banking

Doxim helps Conexus Credit Union improve member experience. Members do not have to repeat themselves when interacting with the credit union. Doxim's customer communications management and engagement ...technology supports this seamless service. The solution addresses digitization and operational efficiency challenges. Conexus Credit Union benefits from better customer engagement and streamlined processes.

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InFirst Federal Credit Union - Banking

Doxim Email Marketing helped InFirst Federal Credit Union reach members across the US. Traditional marketing was too costly and did not work well for their spread-out members. With Doxim, InFirst sta...rted an email onboarding process for new members. This led to a 24% increase in deposit accounts and a 190% rise in loan accounts. They also cut their marketing budget by 40%. Members became more satisfied and aware of services.

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Doxim ECM Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.21/5

Read Reviews (7)
Analytics

3.42/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.21/5

Read Reviews (7)
Analytics

3.42/5

Read Reviews (1)

Software Failure Risk Guidance

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for Doxim ECM

Top Failure Risks for Doxim ECM

Doxim Inc News

Executive
 

Doxim Scales Utility Payments Team to Support Rapid Market Growth - PR Newswire

Doxim has expanded its utility payments team to enhance its omnichannel billing-to-payments solutions for utilities. This strategic hiring of industry experts aims to address the growing need for secure and flexible payment options, improving customer experiences. The expansion reflects Doxim's commitment to delivering integrated communications solutions that simplify operations for utility providers.

Doxim Inc Profile

Company Name

Doxim Inc

Company Website

https://www.doxim.com/

HQ Location

220 Spring St, Herndon, Virginia 20170, US

Employees

501-1000

Social

Financials

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