Doxim ECM Use-Cases and Business Priorities: Customer Satisfaction Data
Reviews
"...Doxim s Customer Engagement Platform helps financial institutions transform their customer experience, communicate more effectively throughout the customer lifecycle, and improve cross-sell and upsell activities that drive increased wallet share...."
Peer review
Doxim ECM,
belong to a category of solutions that help Content Management Systems.
Each of them excels in different abilities.
Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Doxim ECM
Top Industries
Financial Services
Banking
Popular in
Doxim ECM is popular in
Financial Services,
and
Banking,
and is widely used by
Doxim ECM Customer wins, Customer success stories, Case studies
How does Doxim ECM address your Engagement Management Challenges?
Doxim provides a Customer Engagement Platform specifically designed for financial institutions. The platform helps organizations transform legacy processes into digital interactions, improving customer engagement and experience. Doxim's suite of solutions spans the customer lifecycle, supporting cross-sell and upsell activities to drive increased wallet share.
How can Doxim ECM enhance your Content Management process?
Financial institutions can use Doxim to manage documents electronically.
Doxim provides a secure, centralized web-based solution.
Doxim automates document processes and eliminates manual tasks.
"...With a centralized, secure, web-based electronic content management solution from Doxim, financial institutions can streamline document processes and quickly eliminate manual tasks related to hard copy document storage, significantly reducing operational costs...."
Peer review
Doxim helped Aviso Wealth move to a single service provider. The transition was easy. Doxim offers customer communications management and engagement technology. Their solutions help financial service...s companies improve customer engagement and reduce costs. Aviso Wealth benefited from Doxim's integrated SaaS software and managed services.
Doxim's interactive video platform helped AFP Habitat, one of Chile's largest pension funds, replace paper statements with personalized video statements. The videos used customer data to create a uni...que experience for each of their 2 million members. 74% of viewers watched the entire video, and 90% reported higher satisfaction and better understanding of their pension. The solution increased engagement, conversions, and member retention by making pension information easy to understand and act on.
Doxim Electronic Bill Presentment & Payment Solution helped Louisville Water Company fix payment processing issues. The old provider caused problems for customers and staff, with poor support and har...d account reconciliation. Doxim's solution gave more payment options, better reporting, and easier account management. Customer satisfaction improved. Louisville Water now offers online, IVR, and kiosk payments, making bill pay easier for nearly one million people.
Doxim Email Marketing helped InFirst Federal Credit Union reach members across the US. Traditional marketing was too costly and did not work well for their spread-out members. With Doxim, InFirst sta...rted an email onboarding process for new members. This led to a 24% increase in deposit accounts and a 190% rise in loan accounts. They also cut their marketing budget by 40%. Members became more satisfied and aware of services.
Doxim helps Conexus Credit Union improve member experience. Members do not have to repeat themselves when interacting with the credit union. Doxim's customer communications management and engagement ...technology supports this seamless service. The solution addresses digitization and operational efficiency challenges. Conexus Credit Union benefits from better customer engagement and streamlined processes.
