Distribution Engine Overview

Distribution Engine redefines lead management by offering a customizable routing solution that aligns with your business rules. Trusted by over 20,000 users globally, it enhances the efficiency of lead distribution, ensuring that leads, cases, accounts, and opportunities are assigned according to your specific criteria. This adaptability allows businesses to maintain control over their lead flow, optimizing resource allocation and improving conversion rates. With a focus on user-defined rules, Distribution Engine supports diverse industry needs, providing a tailored approach to lead generation and management. Its widespread adoption underscores its effectiveness in streamlining lead processes and delivering tangible ROI.

Use Cases

Customers recommend Lead Routing, Engaging And Following Up, Lead Engagement, as the business use cases that they have been most satisfied with while using Distribution Engine.

Other use cases:

  • Generation Of New Leads
  • Workflow Management
  • Products & Pricelist Management
  • Tracking Contacts
  • Training & Onboarding
  • Proposal & Quote Management
  • Distribution Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Distribution Engine.

Other priorities:

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Distribution Engine Use-Cases and Business Priorities: Customer Satisfaction Data

Distribution Engine's features include Alerts: Popups & Notifications. and Distribution Engine support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Distribution Engine analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It's been awesome to see how their solution works with different organizational structures and workflows...." Peer review by Ashley M, Director of Marketing Operations, Marketing and Advertising

Peer review evidence (same sources as the product rating summary)

"...We use distribution engine to distribute new leads evenly among our SDR teams...." Peer review by Josh D, CRM Manager, Information Technology and Services
"...Example use cases include: Round robin assignment to ensure fair distribution within each team Weighted Lead assignment for reps with higher quotas Keep reps topped up using load balanced assignment Route Leads to regional teams Automatic re-assignment of leads not followed up Enable reps to pull additional Leads manually from a designated queue Respect local time-zones for multi-region companies Chart average hourly distribution volumes to predict team load Integrate Integrates with your existing Salesforce queues / assignment rules Integrate with marketing automation software..." Peer review
"...Would you like to ensure all your leads are followed up within a certain period of time?..." Distribution Engine

Distribution Engine, Lucep, etc., all belong to a category of solutions that help Lead Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Distribution Engine simplifies lead routing and assignment in Salesforce. A free 30-day trial is available on the AppExchange.

Popular Business Setting

for Distribution Engine

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Internet

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

Distribution Engine is popular in Marketing And Advertising, Information Technology And Services, and Internet and is widely used by Mid Market, Small Business, and Large Enterprise.

Distribution Engine Customer wins, Customer success stories, Case studies

What makes Distribution Engine ideal for Lead Routing?

What benefits does Distribution Engine offer for Engaging And Following Up?

How efficiently Does Distribution Engine manage your Lead Engagement?

How does Distribution Engine facilitate Generation Of New Leads?

What benefits does Distribution Engine offer for Workflow Management?

23 buyers and buying teams have used Cuspera to assess how well Distribution Engine solved their Lead Generation needs. Cuspera uses 180 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Lead Generation needs.

 

Shutterstock - Media - Large

New York, USA

Shutterstock used Distribution Engine to automate case routing in Salesforce. The team saved 60 hours per week by eliminating manual sorting of customer inquiries. Response times dropped by 6.5 hours.... Distribution Engine enabled smart tagging and automatic assignment by language, skills, and location. Shutterstock consolidated 18 queues into one, supporting customers in 20 languages.

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360 Learning - Education - Medium

Paris, France

Distribution Engine helped 360 Learning boost lead conversion by 40%. The company struggled with lost leads and slow routing using LeanData. Distribution Engine’s smart load balancing and flexible ro...uting fixed these issues. Now, 360 Learning routes leads with over 97% accuracy. Their team responds to leads in under 10 minutes. Productivity and conversion rates have improved across global markets.

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Aetna - Insurance - Very Large

Hartford, USA

Aetna used Distribution Engine to automate case routing in Salesforce. Before, managers spent up to 8 hours a day assigning cases by hand. Now, cases are matched to agents based on location, hours, a...nd case type. This change saved over 8 hours daily and improved team productivity. The solution also reduced manual work and made reporting easier for managers.

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360 Learning - Education - Medium

Paris, France

Distribution Engine helped 360 Learning boost lead conversion by 40%. The company struggled with lost leads and slow routing using LeanData. Distribution Engine’s smart load balancing and flexible ro...uting fixed these issues. Now, 97% of leads are assigned accurately and response time is under 10 minutes. The sales team is more productive and closes more deals.

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Aetna - Insurance - Very Large

Hartford, USA

Aetna used Distribution Engine to automate case routing in Salesforce. Before, managers spent up to 8 hours a day assigning cases by hand. Now, cases are matched to agents automatically using smart r...ules. This saves over 8 hours daily and reduces errors. Teams work faster and managers focus on more important tasks. Built-in analytics give leaders better insight into workloads.

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Tebra - Information Technology And Services - Medium

Santa Monica, USA

Distribution Engine helped Tebra cut lead assignment errors by 95%. After merging PatientPop and Kareo, Tebra unified lead and case routing on one platform. This change sped up response times by 40%.... Tebra saw a 30% increase in lead conversion. Automated rep availability and intelligent routing improved accuracy and customer experience.

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lightning

Peers used Distribution Engine for lead routing and engaging and following up

Distribution Engine Competitors

Distribution Engine Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.67/5 ★

Read Reviews (22)
Analytics

4.54/5 ★

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.67/5 ★

Read Reviews (22)
Analytics

4.54/5 ★

Read Reviews (13)

Software Failure Risk Guidance

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for Distribution Engine

Top Failure Risks for Distribution Engine

NC-Squared, Inc. Profile

Company Name

NC-Squared, Inc.

Company Website

https://nc-squared.com/

HQ Location

Employees

1-10

Social

Linkedin

Financials

PRIVATE