Dialer360 Overview
This is a summary of the comprehensive capabilities and benefits of Dialer360 based on over 241 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Dialer360, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Dialer360 is right for your needs? Our Cuspera AI engine can evaluate how Dialer360 fits your specific business needs, industry, and context. Get your personalized assessment report today.
Dialer360 supports business activities such as:
- Helpdesk Management
- Call Recording
- Campaign Management
- Contact List Management
- Engagement Management
Dialer360 can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, and Increase Sales & Revenue. It can help manage these activities if you use Phone Calls Chat and Mass Media for these needs. As a solution, Dialer360's capabilities include Recording, and Predictive Dialer.
Dialer360 Telecommunications Vertical is its biggest customer base.
Reviews
"...One of the customer support helped me every step on the way and always keep an active and open line of communication for any questions, comments, or concerns...." Peer review by Chris r., Owner, Telecommunications
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Dialer360 solved their Contact Center Software needs. Cuspera uses 241 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Dialer360.
Use Cases
Peers recommend Helpdesk Management , Call Recording , Campaign Management , as the business use cases that they have been most satisfied while using Dialer360.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls, Chat and Mass Media |
4.95/5 ★ |
"...One of the customer support helped me every step on the way and always keep an active and open line of communication for any questions, comments, or concerns...." Peer review by Chris r., Owner, Telecommunications |
| Call Recording with Phone Calls, Chat and Mass Media |
4.90/5 ★ |
"...Executive have the power to start and stop call recordings of any agents at any time...." Cloud Predictive Dialer Software |
| Campaign Management |
3.91/5 ★ |
"...With predictive dialer, agent have facility to manage one campaign with multiple dialers and manage multiple campaigns with the help of single dialer. ..." Cloud Predictive Dialer Software |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls, Chat and Mass Media |
4.95/5 ★ |
"...One of the customer support helped me every step on the way and always keep an active and open line of communication for any questions, comments, or concerns...." Peer review by Chris r., Owner, Telecommunications |
|
| Call Recording with Phone Calls, Chat and Mass Media |
4.90/5 ★ |
"...Executive have the power to start and stop call recordings of any agents at any time...." Cloud Predictive Dialer Software |
|
| Campaign Management |
3.91/5 ★ |
"...With predictive dialer, agent have facility to manage one campaign with multiple dialers and manage multiple campaigns with the help of single dialer. ..." Cloud Predictive Dialer Software |
|
6+ more Business Use Cases
Our AI advisor, Wyz, harnessed 241 insights from peers and experts to help you assess how these Dialer360 use cases fit your Contact Center Software needs.
Popular Business Setting
for Dialer360
Top Industries
- Telecommunications
- Marketing and Advertising
- Financial Services
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Dialer360 to Acquire customers and Enhance customer relationships
Peer and Expert Opinion on Features
for Dialer360
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (35) |
| Predictive dialer | Read Reviews (15) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (35) |
| Predictive dialer | Read Reviews (15) |
IT and Other Capabilities
for Dialer360
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (47) |
| Data Export | Read Reviews (40) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (47) |
| Data Export | Read Reviews (40) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (30) |
| Phone Support | Read Reviews (3) |
| Chat Support | Read Reviews (3) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (30) |
| Phone Support | Read Reviews (3) |
| Chat Support | Read Reviews (3) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (16) |
| Custom Reports | Read Reviews (7) |
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (16) |
| Custom Reports | Read Reviews (7) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for Dialer360
Overall Risk Meter
Top Failure Risks for Dialer360
Vendor Profile Details
Company Name
Dialer360
Company Website
https://www.dialer360.com/HQ Location
USA
Employees
02-10
Social
Financials
PRIVATE
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