Latest Product Updates and Feature Enhancements on Decisiv SRM System

 

Decisiv launches fleet scorecard

Decisiv has introduced a new quarterly Fleet Best Practices Scorecard for fleets using its SRM platform. This tool, available at no cost, helps fleets measure performance by tracking metrics like day...s out of service and digital communications with service providers. It aims to improve asset availability and benchmark performance across service networks.

Read more →
 

Decisiv Rolls Out a New Program to Increase Revenue for Fleets

Decisiv has launched the Fleet Best Practices Scorecard, a new program aimed at enhancing fleet revenue by reducing downtime. This initiative provides fleets with key service metrics, including Days ...Out of Service and Cases with Service Requests, to track and improve performance. The scorecard, available at no cost, helps fleets enforce service consistency and benchmark against peers using Decisiv's SRM platform.

Read more →
 

Decisiv SRM Discovery Trackers Drive Service Efficiency Improvements

Decisiv has launched two versions of its SRM Discovery Trackers: a no-cost Starter and a subscription premium Pack. These tools, including Status, Workflow, and Communication Trackers, enhance servic...e efficiency by identifying bottlenecks, improving workflow turnaround, and boosting customer communication. The Trackers provide actionable insights for better service management, available immediately to Decisiv SRM platform users.

Read more →

Strategic Partnerships and Integrations of Decisiv SRM System

 

Decisiv and Prokeep to Enhance Service and Parts Communication - Yahoo Finance

Decisiv and Prokeep are integrating their platforms to enhance service and parts communication for dealers using Decisiv's SRM platform. This integration will unify communication streams, improve ser...vice scheduling, and provide proactive maintenance reminders. The integration is in pilot and will be available in early 2026, aiming to reduce service delays and improve dealership productivity.

Read more →
 

Decisiv and Truckmore Collaborate to Streamline Service Management for ...

Decisiv and Truckmore have integrated their solutions to enhance service management for truck dealerships and fleet customers. This collaboration allows fleets to efficiently manage service requests ...using Decisiv's SRM platform, improving communication and collaboration through Truckmore's mobile app and customer portal. The integration promises faster service requests, real-time updates, and centralized asset management, optimizing service operations for dealerships and fleets.

Read more →

Leadership and Executive Team Updates at Decisiv SRM System

 

Decisiv Names Jeff Clark to the Role of Chief Product Officer - Yahoo Finance

Decisiv has appointed Jeff Clark as Chief Product Officer to lead product strategy and innovation. With extensive experience in enterprise software and telematics, Clark will drive the growth of Deci...siv's Service Relationship Management (SRM) platform and ecosystem, enhancing data-driven service performance for OEMs, fleets, and dealers.

Read more →
 

Decisiv names Tim Hardin as CEO - TheTrucker.com

Decisiv names Tim Hardin as CEO - TheTrucker.com

Read more →