Davies Customer Surveys Overview

Servicetick enables the creation and distribution of surveys to gather real-time customer feedback. Surveys can be conducted online, via web, email, or other channels.

Use Cases

Customers recommend Collecting Feedback, Sales Incentive Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Davies Customer Surveys.

Other use cases:

  • Engaging And Following Up
  • Competitive Intelligence
  • Coaching
  • Lead Engagement
  • Performance Management
  • Relationship Management
  • Lead Management
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Business Priorities

Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Davies Customer Surveys.

Other priorities:

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Davies Customer Surveys Use-Cases and Business Priorities: Customer Satisfaction Data

Davies Customer Surveys works with different mediums / channels such as E-Mail.

Davies Customer Surveys's features include Embedded Survey Forms, Dashboard, Alerts: Popups & Notifications, etc. and Davies Customer Surveys support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Davies Customer Surveys analytics capabilities include Custom Reports, and Analytics.

Davies Customer Surveys, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Davies Customer Surveys Use Cases

How does Davies Customer Surveys facilitate Collecting Feedback?

How can Davies Customer Surveys optimize your Engaging And Following Up Workflow?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Davies Customer Surveys solved their Customer Feedback Management needs. Cuspera uses 355 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Case Studies

CASE STUDY Unidentified

Davies helped a client facing a legal challenge after a visitor was injured in a rented property due to a missing handrail. The client was accused of not meeting safety regulations. Davies proved the... client was fully compliant with all safety rules. The claimant dropped the case. The client saved £900,000 as a result.

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Hospital & Health Care

CASE STUDY a residential care facility

Davies helped a residential care facility with an employee injury claim. The employee said a faulty bed caused a back injury. Davies found the cause of the injury was unclear and disputed the claim. ...Their evidence showed the bed was not at fault. The claim was dismissed. This case shows how strong evidence and strategy can help in insurance claims for healthcare providers.

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Insurance

CASE STUDY insurers and local authorities

Davies provides end-to-end management of tree root liability claims for insurers and local authorities. Their specialist loss adjusting team has over 20 years of experience in handling tree root encr...oachment cases. Each claim is managed by the same adjuster from start to finish. This approach helps ensure consistent negotiations and early assessment. Davies' expertise leads to significant savings for their clients.

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Insurance

CASE STUDY Unidentified

Davies used its claims solutions to defend a client against a £250,000 lawsuit over alleged workplace safety failures. The claimant acted against explicit instructions and used burning equipment with...out permission. Davies provided evidence that led to a major settlement win. Their work resulted in a 90% reduction in liability. The client saved hundreds of thousands of pounds.

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Real Estate

CASE STUDY Davies client (property owner)

Davies investigated a trip and fall claim on a client's property. The claimant said they fell because of damaged floor tape. Davies reviewed CCTV footage and found no evidence of damaged tape or that... it caused the fall. Based on this evidence, Davies denied liability for the claim. The case was prepared for closure after the investigation.

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Insurance

CASE STUDY Unidentified

Davies used their claims investigation services to help a client facing a slip and fall claim. The claimant alleged injury from a fall, but Davies found inconsistencies in the story. Davies denied li...ability and supported the defense. The claim was discontinued one week before trial, saving legal costs for the client.

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lightning

Peers used Davies Customer Surveys for Collecting feedback and sales incentive management

Davies Customer Surveys Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.97/5 ★

Read Reviews (1)
Custom Reports

4.66/5 ★

Read Reviews (57)
Analytics

3.82/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.97/5 ★

Read Reviews (1)
Custom Reports

4.66/5 ★

Read Reviews (57)
Analytics

3.82/5 ★

Read Reviews (8)

Software Failure Risk Guidance

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for Davies Customer Surveys

Overall Risk Meter

Low Medium High

Top Failure Risks for Davies Customer Surveys

Davies Group Ltd. Profile

Company Name

Davies Group Ltd.

Company Website

https://technology.davies-group.com/

HQ Location

Seebohm House 2-4 Queen Norwich, Norfolk NR2 4SQ, GB

Employees

51-100

Social

Linkedin Twitter

Financials

M&A