Latest Product Updates and Feature Enhancements on Dameware Help Desk Essentials Pack

 

SolarWinds introduces AI agent to help IT teams

SolarWinds launched its AI Agent to assist IT teams by predicting issues, automating responses, and enhancing incident response. The AI Agent integrates with Slack for real-time insights and troubles...hooting. Current features include Root Cause Assist and Dynamic Thresholds, with plans for automated incident grouping and an AI-powered knowledge base by 2026.

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SolarWinds unveils AI Agent to boost IT resilience & automation

SolarWinds has launched its AI Agent, a context-aware digital tool aimed at enhancing IT resilience and automation. The AI Agent accelerates incident response, simplifies operations, and integrates w...ith SolarWinds' observability platform. It offers features like natural-language interfaces, root-cause analysis, and dynamic threshold monitoring. The AI Agent is in tech preview, with broader availability planned for 2026.

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SolarWinds Makes Third Attempt at Patching Exploited Vulnerability

SolarWinds has released a hotfix for a critical remote code execution vulnerability, CVE-2025-26399, in its Web Help Desk software. This marks the third attempt to patch the issue, which is a bypass ...of previous vulnerabilities CVE-2024-28988 and CVE-2024-28986. The vulnerability, discovered by a security researcher with Trend Micro ZDI, poses a high risk, and users are advised to apply the hotfix immediately.

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SolarWinds Unveils AI-Enhanced Observability Platform at AWS re:Invent 2024 | SWI Stock News - StockTitan

SolarWinds introduced an AI-enhanced observability platform at AWS re:Invent 2024 event.

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Strategic Partnerships and Integrations of Dameware Help Desk Essentials Pack

 

SolarWinds Reduces Cloud Migration Timelines and Costs With AWS Program - Business Wire

SolarWinds has joined the AWS Workload Migration program to accelerate cloud migration for its customers. This collaboration enables organizations to reduce migration timelines and costs while enhanc...ing cloud management and observability using SolarWinds IT management software on AWS. The initiative targets enterprises seeking efficient, secure cloud transitions and improved operational visibility.

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Mergers, Acquisitions, and Business Moves by Dameware Help Desk Essentials Pack

 

SolarWinds Acquires Squadcast, Unifying Observability and Incident ...

SolarWinds has announced the acquisition of Squadcast, a San Francisco-based incident response solution company. This acquisition aims to enhance SolarWinds' observability and incident response capab...ilities, integrating Squadcast's AI-driven solutions to improve operational resilience and reduce mean time to remediation. The acquisition aligns with SolarWinds' mission to support IT teams in managing complex hybrid cloud environments.

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Funding News and Financial Performance of Dameware Help Desk Essentials Pack

 

Earnings call transcript: SolarWinds Q3 2023 highlights ARR growth - Investing.com

SolarWinds reported growth in Annual Recurring Revenue (ARR) during their Q3 2023 earnings call.

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SolarWinds Announces Third Quarter 2024 Results - Business Wire

SolarWinds released their financial results for the third quarter of 2024, detailing their performance metrics and financial health.

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Leadership and Executive Team Updates at Dameware Help Desk Essentials Pack

 

SolarWinds Appoints Tim Karaca as Chief Financial Officer

SolarWinds has named Tim Karaca as its new chief financial officer. Karaca will oversee financial strategy and operations, bringing experience in technology sector finance leadership to support Solar...Winds' growth and operational goals.

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SolarWinds Appoints Tim Karaca as Chief Financial Officer - Business Wire

SolarWinds named Tim Karaca as chief financial officer. Karaca brings extensive financial leadership experience in the technology sector. He will oversee SolarWinds global finance operations, support...ing the companys growth and strategic initiatives in IT management software.

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Awards, Recognitions, and Industry Achievements of Dameware Help Desk Essentials Pack

 

SolarWinds Recognized in 2025 Gartner Magic Quadrant for ...

SolarWinds has been recognized as a Niche Player in the 2025 Gartner Magic Quadrant for Observability Platforms. This recognition highlights SolarWinds' capabilities in providing comprehensive observ...ability solutions, including ingesting and analyzing telemetry, and supporting both cloud and on-premises environments. Recent enhancements include AI-powered features like Root Cause Assist and expanded hybrid IT awareness.

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SolarWinds Earns Global Recognition for Leading IT Management Solutions and Industry Leadership - Business Wire

SolarWinds is recognized globally for its leading IT management solutions and industry leadership.

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SolarWinds Sweeps Industry Awards, Expands AI-Powered IT Management Solutions Portfolio - StockTitan

SolarWinds wins industry awards and expands its portfolio of AI-powered IT management solutions.

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Corporate News and Organizational Updates on Dameware Help Desk Essentials Pack

 

SEC settles with SolarWinds and its CISO over 2020 breach

The SEC has settled its lawsuit with SolarWinds and its former CISO, Timothy G. Brown, over allegations of misleading investors about cybersecurity practices during the 2020 Sunburst attack. The sett...lement, which is still being finalized, follows a court ruling that allowed the SEC to pursue claims against Brown for securities fraud related to misleading security statements. The case highlights the potential for executive accountability in cybersecurity breaches.

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