CSG Product Overview

Quaero helps enterprises harness complex customer data, providing a persistent 360° view to support key use cases across industries. Features include central segmentation, AI modeling, and seamless reporting.

How satisfied the customers are with CSG use-cases

CSG Customer Insights, Testimonials and Case Studies

 

CSG Helps Businesses Cut Fraud Losses by Up to 70% with CSG Payments Protection.ai - 01net

CSG launched Payments Protection.ai, an AI-powered fraud detection solution that reduces fraud losses by 50-70%. It offers near-real-time, cross-channel transaction monitoring, minimizing false posit...ives and customer friction. The cloud-based platform adapts to evolving fraud patterns and is deployable in various environments, enhancing fraud protection for complex industries like healthcare and telecoms.

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CSG Announces Contract Renewal with DISH Network

CSG has announced a multi-year contract renewal with DISH Network, extending their partnership through 2030. CSG will continue to provide billing and payment services, leveraging its SaaS platform to... enhance DISH's customer service capabilities. This renewal underscores CSG's role in supporting DISH's evolution from satellite pioneer to connectivity leader.

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CSG Announces Contract Renewal with DISH Network - Yahoo Finance

CSG has announced a multi-year contract renewal with DISH Network, extending their collaboration through 2030. CSG will continue to provide its SaaS platform for billing, customer care, and business ...optimization, supporting DISH in delivering enhanced customer experiences and operational agility.

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Zain Sudan - Telecommunications

CSG Network Solutions helped Zain Sudan restore USSD services after a blackout. The team completed the re-deployment in just three weeks. This is much faster than the usual 10 to 16 weeks for such pr...ojects. The new solution lets Zain Sudan add more self-service options for customers. The project improved service speed and flexibility.

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Nexphone - Telecommunications

Nexphone wanted to make eSIM transfers easy for their customers. They used EaaS powered by NetLync. They were surprised by how fast and simple the integration was. They finished setting up all APIs i...n just 2 weeks with only one developer. This helped them offer seamless eSIM transfers to their customers.

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A world-leading payment processor - Payment & Merchant Services

CSG billing and revenue management solutions helped a world-leading payment processor. The company streamlined billing processes and reduced operational costs. CSG also ensured compliance for the cus...tomer. The solution improved digital billing. The customer story highlights operational efficiency and cost savings.

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lightning

Peers used CSG for engagement management and campaign management

CSG Features

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FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (4)
Analytics

4.43/5 ★

Read Reviews (26)
Custom Reports

4.33/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (4)
Analytics

4.43/5 ★

Read Reviews (26)
Custom Reports

4.33/5 ★

Read Reviews (23)

Software Failure Risk Guidance

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for CSG

Top Failure Risks for CSG

CSG Systems, Inc. News

Awards
 

CSG Recognized in Multi-Category Trusted Analyst Reports for CPQ, Monetization, and Digital Partner Management

CSG has been recognized in multiple analyst reports for its leadership in CPQ, monetization, and digital partner management solutions. The company was named a Challenger in the 2026 Gartner Magic Quadrant for CPQ Application Suites and a Leader in MGI Researchs Agile Billing 360 Ratings. CSG's solutions, including Quote & Order and Ascendon, are praised for their ability to streamline complex telecom operations and support large-scale transactions.

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Awards
 

CSG Recognized in Multi-Category Trusted Analyst Reports for CPQ, Monetization, and Digital Partner Management - Yahoo Finance

CSG has been recognized in multiple analyst reports for its leadership in CPQ, monetization, and digital partner management. Notable recognitions include being named a Challenger in Gartner's Magic Quadrant for CPQ Application Suites and a Leader in MGI Research's Agile Billing 360 Ratings. CSG's solutions, such as Quote & Order and Ascendon, are praised for their ability to streamline complex telecom operations and support large-scale transactions.

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Financial
 

CSG Systems International to Hold Second Quarter 2025 Earnings Conference Call on August 6 - Business Wire

CSG will announce its second quarter 2023 financial results in an earnings conference call on August 2, 2023, featuring CEO Brian Shepherd and CFO Hai Tran. The call will provide insights into CSG's performance in customer experience, billing, and payments solutions.

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CSG Systems, Inc. Profile

Company Name

CSG Systems, Inc.

Company Website

https://www.csgi.com/

HQ Location

4235 South Stream Blvd, Suite 410, Charlotte, NC 28217, US

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