Converseon Overview

Converseon™ transforms unstructured data into actionable insights, enhancing customer feedback management. The platform suite leverages AI to prepare data for market research, enabling businesses to derive breakthrough insights. This capability supports informed decision-making by providing a deeper understanding of customer sentiments and trends.

Use Cases

Customers recommend Social Media Management, Funnel Analysis, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Converseon.

Other use cases:

  • Lead Analytics
  • Helpdesk Management
  • Sending & Publishing Communications
  • Training & Onboarding
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Business Priorities

Build Brand Awareness and Improve Customer Satisfaction are the most popular business priorities that customers and associates have achieved using Converseon.

Other priorities:

  • Establish Thought Leadership
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Converseon Use-Cases and Business Priorities: Customer Satisfaction Data

Converseon works with different mediums / channels such as Social Media.

Reviews

"...The results: increase precision and relevancy of your data by more than 80% in most cases, separate meaningful signals from the noise, clean up messy data, lower your costs of data wrangling and effectively apply the data to a wider range of your organization s needs including brand health, consumer insights, audience analysis, predictive analytics, customer experience, customer care and much more...." Peer review

Converseon, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Conversusai offers demos of Decision Intelligence Solutions. Book a meeting to learn about Conversus™ and PRISM™ with Converseon experts.

Converseon Customer wins, Customer success stories, Case studies

How does Converseon facilitate Social Media Management?

Converseon Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (14)
Analytics

4.63/5

Read Reviews (23)
Custom Reports

4.48/5

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (14)
Analytics

4.63/5

Read Reviews (23)
Custom Reports

4.48/5

Read Reviews (11)

Software Failure Risk Guidance

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for Converseon

Top Failure Risks for Converseon

Converseon, Inc. News

Product

Introducing the Social Favorability Score (SFS): Turning Volatile Social Data into Reliable Brand Insights

Converseon introduces the Social Favorability Score (SFS), a patent-pending solution that leverages advanced NLP and Bayesian modeling to transform volatile social data into reliable brand insights. This new metric provides a stable, continuous measure of brand health, outperforming traditional sentiment metrics by offering precision and adaptability for marketers and analysts.

Converseon, Inc. Profile

Company Name

Converseon, Inc.

Company Website

https://converseon.com/

Year Founded

2008

HQ Location

41 Madison Ave, 31st Floor, New York, NY 10010

Employees

51-100

Social

Financials

SERIES A