Latest Product Updates and Feature Enhancements on Conversational AI Cloud
CM.com brings interactive successor to SMS to the Netherlands
CM.com has launched Rich Communication Services (RCS) in the Netherlands, offering a more interactive alternative to traditional SMS. This service allows businesses to send multimedia messages simila...r to WhatsApp, enhancing customer engagement without requiring app installations. RCS supports actions like tracking parcels or confirming appointments directly from messages.
CM.com: First HDS-Certified CPaaS in France
CM.com has become the first CPaaS platform in France to achieve HDS certification, ensuring compliance with stringent French health data hosting standards. This certification allows CM.com to securel...y manage health data in-house, reducing dependencies and enhancing compliance for healthcare clients. The platform supports seamless digital patient journeys by integrating secure communications and simplifying compliance with legal obligations.
CM.com Drives Innovations in Conversational Commerce by Delivering Secure, Scalable Cloud Solutions and Advanced Agentic AI at the Netherlands Pavilion During MWC - Telecompaper
CM.com showcased its advanced cloud solutions and HALO Agentic AI at MWC Barcelona 2026, emphasizing innovations in conversational commerce. Their platform integrates multiple communication channels ...and offers features like anti-fraud software and AI-driven customer service agents. These solutions aim to enhance customer interaction and scalability for businesses.
Strategic Partnerships and Integrations of Conversational AI Cloud
Insurance Revolution and CM.com scale service with WhatsApp
CM.com has partnered with Insurance Revolution to integrate WhatsApp into the broker's customer communication processes using CM.com's Mobile Service Cloud. This integration has significantly improve...d customer service by reducing response times and increasing message volumes, making WhatsApp the primary communication channel for Insurance Revolution.
Insurance Revolution partners CM.com to power WhatsApp service
CM.com has partnered with Insurance Revolution to integrate WhatsApp into the broker's customer communication processes. This collaboration aims to enhance service quality and customer experience by ...embedding WhatsApp into workflows. Since its launch, WhatsApp has become central to Insurance Revolution's customer journey, significantly increasing message volumes and reducing service email volumes and call handling times.
Insurance Revolution Partners with CM.com to Transform Customer ...
Insurance Revolution has partnered with CM.com to integrate WhatsApp into its customer communication processes. This collaboration allows Insurance Revolution to enhance customer service by using Wha...tsApp as a primary communication channel, resulting in faster service, improved customer experience, and reduced email and call volumes. The integration is facilitated through CM.com's Mobile Service Cloud, ensuring seamless communication across multiple channels.
CM.com and VOLT Launch Sovereign AI for Regulated Sectors
CM.com and VOLT have partnered to launch Sovereign AI, targeting regulated sectors like banking and healthcare. This collaboration integrates VOLT's AI data centers with CM.com's AI application platf...orm, enabling organizations to develop AI applications within European regulations. The initiative aims to enhance digital sovereignty and compliance, with services launching in 2026.
CM.com and VOLT build sovereign AI environment for Europe - Techzine Global
CM.com and VOLT are collaborating to create a sovereign AI environment for Europe, integrating VOLT's AI data centers with CM.com's AI platform. This partnership aims to provide sectors like banking ...and healthcare with compliant, sovereign IT solutions. The joint solution emphasizes data sovereignty, compliance, and energy efficiency, inspired by projects like Delos Cloud and Open Telekom Cloud.
Mergers, Acquisitions, and Business Moves by Conversational AI Cloud
Software company Bird rules out hostile takeover after CM.com rejects offer - NL Times
CM.com rejected a 166 million acquisition offer from Bird, a communications software provider. Bird's CEO, Robert Vis, ruled out a hostile takeover, stating he won't pursue a company unwilling to sel...l. CM.com cited the offer's lack of long-term value for stakeholders as the reason for rejection. Bird criticized a separate share acquisition by Valentijn Rensing, which diluted other shares' value.
Funding News and Financial Performance of Conversational AI Cloud
CM com N : CM.com grows revenue 9% YoY and hits record EBITDA with 50% ...
CM.com reported a 9% year-on-year revenue increase and a 50% rise in EBITDA for Q1 2026. The growth was driven by increased messaging volumes and HALO platform adoption. The company launched a new da...ta platform and partnered with VOLT to develop AI solutions for regulated sectors in Europe. CM.com expects similar growth in Q2 2026.
CM.com profit jumps 50% to 5.9 million
CM.com reported a 50% increase in EBITDA to 5.9 million for Q1 2026, with a 9% rise in turnover to 67 million and a 14% reduction in operating costs. Despite these gains, the company posted a net los...s of 1.2 million. The AI-driven HALO platform saw a 20% revenue growth, and message processing increased by 39%.
CM.com improves margins on 5% drop in FY sales
CM.com reported a 9% increase in adjusted EBITDA to EUR 19.8 million for 2025, despite a 5% decline in turnover due to currency effects and weaker CPaaS business activity. The net loss narrowed to EU...R 3.8 million, aided by reduced operating costs and lower financing charges. Net debt decreased by EUR 20 million to EUR 61.9 million.
CM.com sent 9.1 billion messages in 2025 (+10%)
CM.com sent 9.1 billion messages in 2025, marking a 10% increase. Despite a 5% revenue decline to 259 million euros, operating profit rose by 12% to 18.4 million euros. The company is transitioning f...rom a messaging service to a marketing platform. CEO Jeroen van Glabbeek expressed confidence in CM.com's competitive position against AI giants.
Leadership and Executive Team Updates at Conversational AI Cloud
CM com N : Shareholders of CM.com N.V. adopt all resolutions during ...
CM.com held its 2026 AGM where shareholders adopted all resolutions, including appointing Geert Beullens as CFO, approving remuneration policies, and adopting new articles of association. The AGM als...o approved the 2025 financial statements and authorized the Management Board to issue shares.
CM.com appoints Geert Beullens as Chief Financial Officer
CM.com appoints Geert Beullens as Chief Financial Officer