ContentKeeper Overview

Impero offers secure live chat for website visitor communication. It can be customized to meet specific needs.

Use Cases

Customers recommend Advertisement, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using ContentKeeper.

Other use cases:

  • Measuring Customer Satisfaction
  • Contact List Management
  • Social Media Analytics
  • Lead Qualification: Behavioural
  • Workflow Management
  • Media Buying
  • Capturing Leads
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ContentKeeper.

Other priorities:

  • Improve Digital And Social Presence
  • Enhance Customer Relationships
  • Increase Average Basket Value
  • Improve ROI
See all business priorities See less business priorities

ContentKeeper Use-Cases and Business Priorities: Customer Satisfaction Data

ContentKeeper works with different mediums / channels such as Social Media. E-Mail. Chat etc.

ContentKeeper's features include Alerts: Popups & Notifications, and Personalization. and ContentKeeper support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also ContentKeeper analytics capabilities include Custom Reports, and Analytics.

Reviews

"...we could not run our campaign without this program....." Peer review by Bispeembedet G., Bispeembede, Non-Profit Organization Management

Peer review evidence (same sources as the product rating summary)

"...Embed live chat functionality in emails, SMS, online advertising and social media - including Facebook and Twitter. ..." Live Guide Chat for Email, Online Ads & Social Media
"...Resolve questions faster, keep customers engaged and increase sales...." Hands-on customer service with Live Guide Co-Browsing
"...And because campaign performance is tracked separately for each one, you can make informed decisions about where to optimize. ..." Create multiple live chat campaigns to suit different needs

ContentKeeper, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ContentKeeper

Top Industries

  • Financial Services
  • Marketing and Advertising
  • Entertainment

Popular in

  • Mid Market
  • Enterprise
  • Small Business

ContentKeeper is popular in Financial Services, Marketing And Advertising, and Entertainment and is widely used by Mid Market, Enterprise, and Small Business.

ContentKeeper Customer wins, Customer success stories, Case studies

How can ContentKeeper enhance your Engagement Management process?

How efficiently Does ContentKeeper manage your Campaign Management?

How does ContentKeeper facilitate Measuring Customer Satisfaction?

How efficiently Does ContentKeeper manage your Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well ContentKeeper solved their Live Chat needs. Cuspera uses 405 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Gilbarco Veeder-Root - Manufacturing

Impero Connect helps Gilbarco Veeder-Root support gas station and convenience store equipment worldwide. The help desk team handles about 1,500 calls a day and uses Impero Connect for around 300 remo...te sessions daily. The solution supports PCI compliance by tracking every remote session and training staff for secure use. Custom tweaks like hotkeys and toolbar access make daily work easier. Gilbarco values Impero Connect for its stability and reliable performance.

Build-A-Bear Workshop - Retail

Impero Connect helps Build-A-Bear Workshop provide secure remote support for in-store devices. The company needed to comply with PCI DSS, COPPA, Sarbanes Oxley, and the Privacy Shield Framework. Impe...ro Connect offers audit logs and multi-factor authentication. The solution supports both company and partner devices. Build-A-Bear can quickly troubleshoot device issues in stores.

BAR-organisatie - Government Administration

Impero Connect helped BAR-organisatie secure remote access for external vendors. Before, many remote tools made it hard to track who accessed servers. Impero Connect gave them one tool with strong co...ntrols, multi-factor authentication, and session logging. Now, only Impero Connect is allowed through firewalls. All remote sessions are logged and recorded. This helps BAR-organisatie meet data protection rules and respond to audits or breaches.

AZ Sint-Jan Hospital - Hospital & Health Care

Impero Connect helped AZ Sint-Jan Hospital secure remote access for external vendors. The hospital needed to consolidate multiple remote control tools into one secure solution. Impero Connect provide...d a single access method with multi-factor authentication and detailed session logging. System administrators and vendors now use Impero for secure, compliant access. The hospital can monitor, log, and record all remote sessions to meet data protection laws and improve security.

Alderman Peel High School - Education

Impero Education Pro helped Alderman Peel High School support remote learning during Covid-19. Teachers used the software to broadcast lessons, control classroom devices, and block distractions. The ...keyword detection feature alerted staff to student concerns for early intervention. The school saved over £1,100 by automating computer power schedules. Impero Education Pro improved student focus and reduced energy costs.

OMRON Social Solutions - Information Technology And Services

Impero Connect helps OMRON Social Solutions support railway ticket machines and control systems across Japan. Staff use Impero Connect to provide remote support, fix errors, and manage devices at bot...h large and unattended stations. The solution lets them stop ticket sales instantly and check machine status from anywhere. OMRON Social Solutions saves on travel costs and works more efficiently. Their team can now troubleshoot distant locations quickly and improve customer service.

Impero ContentKeeper Demo

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Peers used ContentKeeper for advertisement and engagement management

ContentKeeper Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.69/5

Read Reviews (24)
Analytics

4.54/5

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.69/5

Read Reviews (24)
Analytics

4.54/5

Read Reviews (16)

Software Failure Risk Guidance

?

for ContentKeeper

Overall Risk Meter

Low Medium High

Top Failure Risks for ContentKeeper

The Ativion Group Profile

Company Name

The Ativion Group

Company Website

https://www.ativion.com/

HQ Location

Seventh Floor, East West, Tollhouse Hill, Nottingham, UK NG1 5FS

Employees

51-100

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