Latest Product Updates and Feature Enhancements on Concentrix
Concentrix Rolls Out Pre-Built Agentic AI for Instant Business Impact
Concentrix has launched its pre-built Agentic AI, designed to deliver immediate business impact. This AI solution aims to enhance customer interactions and streamline operations, offering businesses ...a ready-to-deploy tool for improved efficiency and customer satisfaction.
Concentrix Achieves Rare High-Trust Standard for Secure and Transparent AI - Yahoo Finance
Concentrix Corporation's Intelligent Experience (iX) Product Suite has achieved certification under the ISO/IEC 42001:2023 Artificial Intelligence Management System standard, ISO 31700:2023 Privacy b...y Design, and HITRUST AI requirements. This positions Concentrix among a select few globally to meet these AI governance, privacy, and security standards, reinforcing its commitment to responsible AI adoption.
Concentrix Corporation Achieves Certification for Intelligent Experience Product Suite in AI Governance, Privacy, and Security Standards - Quiver Quantitative
Concentrix Corporation's Intelligent Experience (iX) Product Suite received certifications for AI governance, privacy, and security standards, including ISO/IEC 42001:2023, ISO 31700:2023, and HITRUS...T AI. These certifications enhance client confidence in adopting Concentrix's AI technologies, reinforcing ethical and secure AI innovations.
Concentrix launches Agentic Operating Framework
Concentrix launches Agentic Operating Framework
Concentrix launches integrated health hub for employees and their dependents
Concentrix launches integrated health hub for employees and their dependents
Concentrix launches Kalix employee health hub
Concentrix has launched Kalix, an integrated health hub designed to provide comprehensive healthcare services to its employees and their dependents in the Philippines. The facility offers free primar...y care, specialty consultations, diagnostics, and more, with a focus on delivering a seamless, tech-enabled healthcare experience. The initiative underscores Concentrix's commitment to employee wellness and innovation.
Concentrix Corporation Launches New iX Hero Features to Enhance ...
Concentrix Corporation launched the latest version of its iX Hero product, introducing new AI-driven features, Harmony and Clarity, to enhance customer experience. These tools improve communication b...y enhancing speech clarity and suppressing background noise, boosting Communication Scores by 33.6% and Net Promoter Scores by 22.3%. The product is globally available and optimized for customer experience teams.
Concentrix Releases New iX Hero Agentic AI Features
Concentrix has launched new features, Harmony and Clarity, for its iX Hero product. These features enhance customer interactions using agentic AI, improving communication and net promoter scores. iX ...Hero is now globally available, optimized for teams in the Philippines, India, and Latin America, and supports companies like PODS in improving customer experiences.
iX Hero: Enhance Advisor Performance with AI Customer Support Tools
Concentrix has introduced iX Hero, an AI-powered workspace designed to enhance advisor performance and customer support. iX Hero offers real-time transcripts, AI-generated summaries, and personalized... coaching, integrating key data directly into CRM systems. The solution aims to streamline operations and improve customer engagement across industries.
Concentrix Launches CyberProtect Managed Service Offering - Investor Relations
Concentrix has launched CyberProtect, a managed security service that leverages AI and partner technologies to help clients modernize threat detection and response across on-premises and cloud enviro...nments, offering flexible, enterprise-wide protection as part of its integrated business solutions.
Strategic Partnerships and Integrations of Concentrix
Financial Crime Operations for Scale and Accuracy: Concentrix + RiskFront
Concentrix and RiskFront have partnered to enhance financial crime operations with an AI-powered solution. This collaboration improves due diligence, KYC, and AML workflows by automating data gatheri...ng and risk evaluation. The partnership offers financial institutions increased operational efficiency and compliance through advanced AI and global expertise.
Concentrix Expands Partnership with Palo Alto Networks to Deliver AI-Powered Managed Security Services in India
Concentrix has expanded its partnership with Palo Alto Networks to deliver AI-powered managed security services in India. The collaboration introduces Concentrix CyberProtect, leveraging Palo Alto's ...Cortex XSIAM platform to enhance security operations. This partnership aims to provide advanced threat detection and response capabilities, improving security for organizations in the region.
Mergers, Acquisitions, and Business Moves by Concentrix
Concentrix Acquires SAI Digital to Supercharge its Digital Commerce and Customer ...
Concentrix Corporation has acquired SAI Digital to enhance its digital commerce and customer experience technology solutions, particularly in the Asia Pacific region. This acquisition strengthens Con...centrix's capabilities in e-commerce and AI, leveraging SAI Digital's expertise and strategic partnerships. The move aims to accelerate digital growth and improve customer experiences for Concentrix clients.
Funding News and Financial Performance of Concentrix
Concentrix Schedules Release of First Quarter 2026 Financial Results ...
Concentrix Corporation will release its first quarter 2026 financial results on March 24, 2026, before market open. A conference call and webcast will follow to discuss the results and address analys...t questions.
Concentrix Corporation Announces First Quarter 2026 Financial Results ...
Concentrix Corporation will release its Q1 2026 financial results on March 24, 2026, before the market opens, followed by a conference call and webcast at 8:30 a.m. Eastern Time to discuss the result...s and answer analyst questions.
Concentrix (NASDAQ:CNXC) Surprises With Q4 CY2025 Sales
Concentrix reported Q4 CY2025 results with sales of $2.55 billion, exceeding market expectations by 0.7% and showing a 4.3% year-on-year growth. Despite a non-cash goodwill impairment charge affectin...g operating margins, the company achieved a non-GAAP profit of $2.95 per share, surpassing analyst estimates by 1.4%. Revenue guidance for Q1 CY2026 is aligned with analyst forecasts.
Concentrix Corporation Reports Q4 and Fiscal Year 2025 Financial ...
Concentrix Corporation reported its Q4 and fiscal year 2025 financial results, surpassing revenue guidance with a 4.3% year-over-year increase in Q4 revenue to $2.55 billion and a 2.2% rise in annual... revenue to $9.83 billion. Despite a $1.38 billion operating loss due to a $1.52 billion goodwill impairment, the company achieved record operational cash flow of $807 million and returned $258 million to shareholders. Concentrix projects continued revenue growth and cash flow expansion for 2026.
Concentrix (CNXC) Q4 Earnings Report Preview: What To Look For
Concentrix (CNXC) Q4 Earnings Report Preview: What To Look For
Concentrix Delivers Solid Q2 2025 Performance with Strong Revenue Growth and Significant Progress on Digital Transformation
Concentrix reported strong Q2 2025 financial results, surpassing revenue guidance and accelerating digital transformation initiatives. CEO Chris Caldwell emphasized momentum in delivering pragmatic A...I solutions through the IX suite and technology partnerships. The company saw increased demand for AI-driven business process outsourcing across industries and regions, reflecting client focus on digital transformation and operational efficiency.
Concentrix Corporation Reports Strong Q2 Results, Exceeds Revenue ...
Concentrix Corporation reported a 1.5% increase in Q2 2025 revenue to $2.417 billion, exceeding guidance. Despite a 37% drop in net income, the company raised its full-year growth outlook, projecting... $9.720 billion to $9.815 billion in revenue. Concentrix plans to return over $240 million to shareholders through dividends and buybacks, driven by strong client activity and momentum in its iX Product Suite.
Concentrix Schedules Release of Second Quarter 2025 - GlobeNewswire
Concentrix will announce its fiscal second quarter 2025 financial results on June 26, 2025, after market close. The company will host a webcast and conference call for investors the same day at 5:00 ...pm Eastern Time.
Awards, Recognitions, and Industry Achievements of Concentrix
Concentrix Continues to Lead with Tech-Enabled Transformations in the Insurance Industry
Concentrix has been recognized as a Leader in Everest Group's Customer Experience (CX) Services in Insurance Operations PEAK Matrix Assessment 2025. This accolade highlights Concentrix's strong marke...t adoption, innovation, and strategic vision in the insurance sector. The company excels in integrating omnichannel capabilities with service orchestration, supporting insurers in large-scale CX transformations.
Concentrix Corporation Achieves "A" Score for Climate Change Leadership from CDP - Quiver Quantitative
Concentrix Corporation received an 'A' score for Climate Change leadership from CDP, ranking in the top 2% of nearly 20,000 global companies. This recognition highlights Concentrix's commitment to su...stainability, with achievements like a 27% reduction in CO2 emissions since 2019 and sourcing 35% of its power from renewable energy. The company aims to meet its 2030 ESG goals, reinforcing its dedication to responsible business practices.
Concentrix joins CDP climate top 2% after planting 1M trees - Stock Titan
Concentrix earned an 'A' score for Climate Change from CDP, placing it in the top 2% of nearly 20,000 companies assessed in 2025. The company achieved a 27% reduction in CO2 emissions since 2019, sou...rces 35% of its power from renewables, and planted over 1 million trees in 2025. This recognition advances Concentrix's progress toward its 2030 ESG goals.
Concentrix Achieves Highest Score from The Carbon Disclosure Project (CDP) - Yahoo Finance
Concentrix earned an 'A' score for Climate Change leadership from the Carbon Disclosure Project (CDP), placing it in the top 2% of nearly 20,000 companies assessed globally. This recognition highligh...ts Concentrix's commitment to sustainability, including a 27% reduction in CO2 emissions since 2019 and sourcing 35% of its power from renewable energy.
Concentrix Achieves Highest Score from The Carbon Disclosure Project (CDP)
Concentrix Corporation received an 'A' score for Climate Change leadership from the Carbon Disclosure Project (CDP), placing it in the top 2% of nearly 20,000 companies assessed globally. This recogn...ition highlights Concentrix's commitment to sustainability, including a 27% reduction in CO2 emissions since 2019 and sourcing 35% of its power from renewable energy.
Concentrix Corporation Recognized as Leader in NelsonHall's 2025 NEAT Research for GenAI-Enabled Operational Transformation - Quiver Quantitative
Concentrix Corporation has been named a Leader in NelsonHall's 2025 NEAT research for its GenAI-enabled operational transformation. The recognition highlights Concentrix's innovation in using Generat...ive AI technologies to enhance customer interactions and operational efficiency. Their iX HelloTM platform improves customer experience with a 10% boost in first-answer accuracy and a 15% reduction in agent search time.
Concentrix Named a Leader in GenAI-Powered Business Transformation
Concentrix has been recognized as a Leader in NelsonHalls 2025 NEAT research for GenAI-powered business transformation. This accolade highlights Concentrix's success in using its iX Hello platform to... enhance customer interactions through Generative AI, achieving significant operational improvements like a 10% increase in first-answer accuracy and a 15% reduction in agent search time.
Concentrix Earns Multiple Comparably Awards for Workplace Excellence in 2025
Concentrix Corporation has been recognized by Comparably with multiple awards for workplace excellence in 2025. The company received accolades for leadership, compensation, work-life balance, and inc...lusivity, highlighting its strong employee culture and commitment to innovation.
Concentrix iX Hello honored with Generative AI Product of the Year Award
Concentrix iX Hello has been awarded the Generative AI Product of the Year, recognizing its innovative contributions in the field of artificial intelligence. This accolade highlights Concentrix's lea...dership in AI-driven solutions.
Concentrix is Named the Highest-Designated Leader in Everest Groups B2B Sales Services PEAK Matrix Assessment for Second Consecutive Year
Concentrix has been recognized as the Highest-Designated Leader in Everest Group's B2B Sales Services PEAK Matrix Assessment for the second consecutive year. This accolade highlights Concentrix's str...ategic use of AI, extensive partner ecosystem, and client-centric flexibility in delivering B2B sales solutions. The company excelled in market adoption, innovation, and delivery footprint, setting it apart from 24 other evaluated service providers.
Concentrix (NASDAQ: CNXC) ranked top B2B Sales Leader in Everest PEAK Matrix - Stock Titan
Concentrix has been recognized as the Highest Leader in Everest Group's B2B Sales Services PEAK Matrix Assessment 2024. This accolade highlights Concentrix's market impact and service delivery capabi...lities, bolstered by strategic acquisitions of ServiceSource and Webhelp. The company's strong technology partnerships and proprietary solutions, including real-time seller support and customer intelligence tools, contributed to this top ranking.
Concentrix Wins Two Prestigious Best in Biz International Company of the Year Awards
Concentrix Corporation has been awarded three Best in Biz International awards, including "Most Innovative Company of the Year" for its AI-driven Concentrix iX Product Suite, and "Most Socially Respo...nsible Company of the Year" for its community initiatives. These awards highlight Concentrix's commitment to innovation and social responsibility, enhancing its market position and client engagement.
Concentrix Rises to a Leader and Star Performer in Everest Groups Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2025
Concentrix has been recognized as a Leader and Star Performer in the Everest Groups Customer Experience Management (CXM) Services PEAK Matrix Assessment 2025. This accolade highlights Concentrix's ex...cellence in digital customer experience solutions, driven by AI-first platforms like iX HelloTM and iX HeroTM. The recognition underscores the company's commitment to innovation and operational excellence in transforming customer experiences globally.
Concentrix Recognized as a Global Top Inspiring Workplace
Concentrix has been ranked #2 on the 2025 Global Top 100 Inspiring Workplaces list for the third consecutive year, highlighting its commitment to an empowering and inclusive workplace. The company al...so achieved high rankings in multiple regions, underscoring its focus on employee engagement, leadership, and innovation.
Concentrix Achieves Eight Brandon Hall HCM Excellence Awards
Concentrix has won eight Brandon Hall HCM Excellence Awards, highlighting its achievements in AI for business impact, philanthropy, diversity, leadership development, and talent acquisition. These aw...ards recognize Concentrix's innovative human capital management and commitment to social responsibility, enhancing its market position and validating its leadership in the field.
Concentrix Wins Sustainability Leadership Award for Commitment to Environmental Practices
Concentrix received the 2025 Business Intelligence Group Sustainability Leadership Award for its commitment to integrating sustainability into its core operations. The company achieved 100% renewable... energy in eight countries and reduced carbon emissions by 27%. This recognition highlights Concentrix's leadership in sustainable business practices.
Concentrix Wins Prestigious 2025 BIG SAMMY Award for Marketing Technology
Concentrix's Marketing Engagement Platform (MEP) has been honored with the 2025 BIG SAMMY Award as a Growth Catalyst in the Advertising Technology category. This recognition highlights Concentrix's i...nnovative approach in integrating strategy, technology, and creativity to enhance customer engagement and brand loyalty through data-driven marketing solutions.
Concentrix Triumphs with Six Globee Disruptor Awards
Concentrix won six Globee Disruptor Awards for its technology-driven solutions, including ConcentrixCX for AI-powered customer insights and feedback management, Connected Care Platform for next-gener...ation vehicle support, The Nest for global startup CX scaling, and Ubycall for digital workforce empowerment. These awards recognize Concentrixs innovation in AI, analytics, and customer engagement platforms.
Concentrix Corporation Achieves Ranking of #426 on Fortune 500 List ...
Concentrix Corporation has improved its position on the Fortune 500 list, moving from #499 to #426, reflecting its growth and strong market presence. This achievement highlights Concentrix's role as ...a leading global provider of integrated business solutions, serving over 2,000 clients in more than 70 countries. The company has also received multiple awards for its technology innovations and company culture.
Concentrix Achieves High Marks in Environmental Stewardship with CDP Scores
Concentrix has earned an A- in Climate Change and a B in Water Security from the Carbon Disclosure Project (CDP) for 2024. These scores highlight Concentrix's strong environmental governance and ongo...ing sustainability initiatives, including renewable energy adoption and water management programs, supporting its goal of achieving Net Zero emissions by 2050.
Concentrix Most Innovative AIDriven Solutions Dominate the Globee Awards for Aritificial Intelligence with Eight Wins
Concentrix has won eight awards at the 2025 Globee Awards for Artificial Intelligence, recognizing its AI-driven solutions in customer engagement. Winning products include the Marketing Engagement Pl...atform, Customer Intelligence Dashboard, and ConcentrixCX. These solutions were honored for advancements in AI-based data management, business intelligence, and customer feedback analysis, highlighting Concentrixs leadership in AI-powered customer experience technology.
Concentrix inducted to 2025 Philippines Best Workplaces list - Malaya Business Insight
Concentrix has been named to the 2025 Philippines Best Workplaces list by Great Place To Work, recognizing its leadership in workplace culture, innovation, and employee engagement in the technology a...nd services sector. The award highlights Concentrixs commitment to creating inclusive environments and advancing employee experience in the Philippines.
Concentrix Named a Leader in Everest Groups Trust and Safety Services PEAK Matrix Assessment for Fifth Consecutive Year
Concentrix has been recognized as a leader in Everest Groups Trust and Safety Services PEAK Matrix Assessment for the fifth consecutive year.
Concentrix Corporation Recognized as a Leader in Everest Group's Trust ...
Concentrix Corporation has been recognized as a Leader in the Everest Group's Trust and Safety Services PEAK Matrix Assessment 2025 for the fifth consecutive year. The company ranked third in Market ...Impact and fourth in Vision and Capability among 28 providers. This recognition highlights Concentrix's commitment to integrated AI support and a new wellness model for moderator care, reinforcing its position in the trust and safety services sector.
Concentrix Named a Leader in Everest Group Trust and Safety Services PEAK Matrix Assessment for Fifth Consecutive Year
Concentrix Named a Leader in Everest Group Trust and Safety Services PEAK Matrix Assessment for Fifth Consecutive Year
Concentrix Newest Technology Products Garner Prestigious Industry Recognition
Concentrix Corporation won five Product of the Year Awards from Customer Magazine for its innovative technology solutions, including Virtual SME Assistant and AIML support by Concentrix Trust & Safet...y, highlighting their focus on enhancing client value and innovation.