Latest News & Updates on Concentrix

Concentrix reported a 400% increase in AI bookings for its Intelligent Experience (IX) offerings, expecting $120 million in annual recurring revenue by year-end. Despite offshoring pressures, the com...pany emphasizes margin expansion through AI and automation. CEO Chris Caldwell highlighted the company's global reach and long-standing client relationships.
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Concentrix has launched iX360, an immersive experience center in Manila, to showcase intelligent experience technology. This center allows clients to interact with solutions powered by analytics, aut...omation, and AI, demonstrating their practical application in business. The launch coincides with the opening of a new operations site, reinforcing the Philippines as a hub for innovation and digital transformation.
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Concentrix has launched its pre-built Agentic AI, designed to deliver immediate business impact. This AI solution aims to enhance customer interactions and streamline operations, offering businesses ...a ready-to-deploy tool for improved efficiency and customer satisfaction.
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Concentrix Corporation's Intelligent Experience (iX) Product Suite received certifications for AI governance, privacy, and security standards, including ISO/IEC 42001:2023, ISO 31700:2023, and HITRUS...T AI. These certifications enhance client confidence in adopting Concentrix's AI technologies, reinforcing ethical and secure AI innovations.
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Concentrix Corporation's Intelligent Experience (iX) Product Suite has achieved certification under the ISO/IEC 42001:2023 Artificial Intelligence Management System standard, ISO 31700:2023 Privacy b...y Design, and HITRUST AI requirements. This positions Concentrix among a select few globally to meet these AI governance, privacy, and security standards, reinforcing its commitment to responsible AI adoption.
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Concentrix launches Agentic Operating Framework

Concentrix launches integrated health hub for employees and their dependents

Concentrix has achieved Platinum status in NiCE's 360 Partner Program, signifying an expanded partnership to enhance enterprise AI deployment. The collaboration focuses on integrating agentic AI into... complex systems, improving customer experiences through seamless data and system integration. This partnership aims to operationalize AI at scale, delivering measurable business impacts across various industries.
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Concentrix and RiskFront have partnered to enhance financial crime operations with an AI-powered solution. This collaboration improves due diligence, KYC, and AML workflows by automating data gatheri...ng and risk evaluation. The partnership offers financial institutions increased operational efficiency and compliance through advanced AI and global expertise.
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Concentrix has expanded its partnership with Palo Alto Networks to deliver AI-powered managed security services in India. The collaboration introduces Concentrix CyberProtect, leveraging Palo Alto's ...Cortex XSIAM platform to enhance security operations. This partnership aims to provide advanced threat detection and response capabilities, improving security for organizations in the region.
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Concentrix Corporation will release its second quarter 2026 financial results on June 29, 2026, followed by a conference call and webcast for investors.

Concentrix Corporation reported its first quarter 2026 financial results, showing a 5.4% increase in revenue year-on-year to $2.5 billion. Despite revenue growth, net income fell by 69.3% to $21.6 mi...llion. The company maintains a strong outlook for the full year, expecting revenue between $10.035 billion and $10.180 billion. Concentrix continues to focus on AI-driven solutions and long-term client programs.
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Concentrix reported a 5.4% increase in Q1 revenue and maintained its financial outlook for 2026.

Concentrix Corporation plans to release its first quarter 2026 financial results on March 24, 2026, before market open. The company will host a conference call and webcast to discuss the results and ...answer analyst questions.
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Concentrix will announce its Q1 2026 financial results on March 24.

Concentrix Corporation will release its first quarter 2026 financial results on March 24, 2026, before market open. A conference call and webcast will follow to discuss the results and address analys...t questions.
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Concentrix Corporation will release its Q1 2026 financial results on March 24, 2026, before the market opens, followed by a conference call and webcast at 8:30 a.m. Eastern Time to discuss the result...s and answer analyst questions.
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Concentrix reported Q4 CY2025 results with sales of $2.55 billion, exceeding market expectations by 0.7% and showing a 4.3% year-on-year growth. Despite a non-cash goodwill impairment charge affectin...g operating margins, the company achieved a non-GAAP profit of $2.95 per share, surpassing analyst estimates by 1.4%. Revenue guidance for Q1 CY2026 is aligned with analyst forecasts.
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Concentrix Corporation reported its Q4 and fiscal year 2025 financial results, surpassing revenue guidance with a 4.3% year-over-year increase in Q4 revenue to $2.55 billion and a 2.2% rise in annual... revenue to $9.83 billion. Despite a $1.38 billion operating loss due to a $1.52 billion goodwill impairment, the company achieved record operational cash flow of $807 million and returned $258 million to shareholders. Concentrix projects continued revenue growth and cash flow expansion for 2026.
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Concentrix (CNXC) Q4 Earnings Report Preview: What To Look For

Concentrix won multiple honors at the 2026 Globee Awards for its iX Suite, including "Best of Category" for Collaborative AI and Conversational AI. The awards recognize Concentrix's success in applyi...ng agentic AI to improve real-world business operations, highlighting platforms like iX Hero and iX Hello that enhance human-AI collaboration and automate customer interactions.
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Concentrix received the NiCE International CX Excellence Award alongside Currys for advancements in customer engagement strategies.

Concentrix and Currys received the NiCE 2026 International CX Excellence Award for transforming customer engagement through intelligent orchestration and personalized experiences. This recognition hi...ghlights their success in modernizing customer interactions across various stages, resulting in significant improvements in customer satisfaction metrics.
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Concentrix has been recognized as a leader in AI enablement by NelsonHall, excelling in AI operationalization and training. The company leverages its expertise in governance and data management to he...lp clients integrate AI into business processes, ensuring scalable and measurable outcomes.
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Concentrix has been recognized as a leader in NelsonHall's AI Enablement NEAT evaluation across three categories: Overall AI Enablement, AI Operationalization, and AI Training. This recognition highl...ights Concentrix's strong governance practices and expertise in integrating AI into real-world operations, positioning it as a key player in bridging AI ambition with operational reality for enterprises.
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Concentrix has been recognized as a Leader in all three categories of NelsonHall's AI Enablement NEAT evaluation. This recognition highlights Concentrix's capabilities in AI Enablement, Operationaliz...ation, and Training, emphasizing its role in helping organizations integrate AI into business processes to achieve measurable outcomes and operational efficiency.
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Concentrix has been recognized as a leader in AI Enablement by NelsonHall, excelling in AI Operationalization and AI Training. This recognition highlights Concentrix's ability to transform AI from a ...technology project into a scalable business solution, leveraging its expertise in governance and operational frameworks to deliver measurable outcomes.
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Concentrix received multiple honors in the 2026 Inspiring Workplaces Awards across seven regions, highlighting its commitment to a people-first culture. The awards recognize excellence in employee ex...perience, leadership, and inclusion.
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Concentrix received four Comparably awards in Q2 2026, recognizing its leadership, career growth opportunities, and strong HR and marketing teams. These awards highlight Concentrix's commitment to fo...stering a growth-oriented culture and supporting its employees in navigating the evolving workplace.
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Concentrix has been recognized on the Fortune 500® list for the third consecutive year, ranking #423. This achievement highlights the company's growth and its role as a trusted partner in integrating... human and AI solutions for leading global brands.
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Concentrix has been named to the Fortune 500 for the third consecutive year, ranking #423, up three spots from 2025. This recognition highlights its scale and role as a trusted technology and AI part...ner. The company also received multiple 2026 awards for its iX Hero agentic AI platform and Agentic Operating Framework.
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Concentrix has been recognized on the Fortune 500 list for the third consecutive year, ranking #423. This achievement highlights Concentrix's role as a key partner for leading brands, leveraging tech...nology and AI to drive operational performance. The company has also received multiple awards for its AI capabilities, including the TMC's 2026 Customer Product of the Year.
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Concentrix has been awarded Platinum Status in the NiCE 360 Partner Program, recognizing its excellence and commitment in the partnership.

Concentrix has been recognized as a Leader in Everest Group's Customer Experience (CX) Services in Insurance Operations PEAK Matrix Assessment 2025. This accolade highlights Concentrix's strong marke...t adoption, innovation, and strategic vision in the insurance sector. The company excels in integrating omnichannel capabilities with service orchestration, supporting insurers in large-scale CX transformations.
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Concentrix earned an 'A' score for Climate Change from CDP, placing it in the top 2% of nearly 20,000 companies assessed in 2025. The company achieved a 27% reduction in CO2 emissions since 2019, sou...rces 35% of its power from renewables, and planted over 1 million trees in 2025. This recognition advances Concentrix's progress toward its 2030 ESG goals.
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Concentrix Corporation received an 'A' score for Climate Change leadership from CDP, ranking in the top 2% of nearly 20,000 global companies. This recognition highlights Concentrix's commitment to su...stainability, with achievements like a 27% reduction in CO2 emissions since 2019 and sourcing 35% of its power from renewable energy. The company aims to meet its 2030 ESG goals, reinforcing its dedication to responsible business practices.
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Concentrix Corporation received an 'A' score for Climate Change leadership from the Carbon Disclosure Project (CDP), placing it in the top 2% of nearly 20,000 companies assessed globally. This recogn...ition highlights Concentrix's commitment to sustainability, including a 27% reduction in CO2 emissions since 2019 and sourcing 35% of its power from renewable energy.
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Concentrix earned an 'A' score for Climate Change leadership from the Carbon Disclosure Project (CDP), placing it in the top 2% of nearly 20,000 companies assessed globally. This recognition highligh...ts Concentrix's commitment to sustainability, including a 27% reduction in CO2 emissions since 2019 and sourcing 35% of its power from renewable energy.
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Concentrix has been recognized as a Leader in NelsonHalls 2025 NEAT research for GenAI-powered business transformation. This accolade highlights Concentrix's success in using its iX Hello platform to... enhance customer interactions through Generative AI, achieving significant operational improvements like a 10% increase in first-answer accuracy and a 15% reduction in agent search time.
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Concentrix Corporation has been named a Leader in NelsonHall's 2025 NEAT research for its GenAI-enabled operational transformation. The recognition highlights Concentrix's innovation in using Generat...ive AI technologies to enhance customer interactions and operational efficiency. Their iX HelloTM platform improves customer experience with a 10% boost in first-answer accuracy and a 15% reduction in agent search time.
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Concentrix Corporation has been recognized by Comparably with multiple awards for workplace excellence in 2025. The company received accolades for leadership, compensation, work-life balance, and inc...lusivity, highlighting its strong employee culture and commitment to innovation.
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Concentrix iX Hello has been awarded the Generative AI Product of the Year, recognizing its innovative contributions in the field of artificial intelligence. This accolade highlights Concentrix's lea...dership in AI-driven solutions.
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Concentrix has been recognized as the Highest-Designated Leader in Everest Group's B2B Sales Services PEAK Matrix Assessment for the second consecutive year. This accolade highlights Concentrix's str...ategic use of AI, extensive partner ecosystem, and client-centric flexibility in delivering B2B sales solutions. The company excelled in market adoption, innovation, and delivery footprint, setting it apart from 24 other evaluated service providers.
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Concentrix has been recognized as the Highest Leader in Everest Group's B2B Sales Services PEAK Matrix Assessment 2024. This accolade highlights Concentrix's market impact and service delivery capabi...lities, bolstered by strategic acquisitions of ServiceSource and Webhelp. The company's strong technology partnerships and proprietary solutions, including real-time seller support and customer intelligence tools, contributed to this top ranking.
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Concentrix Corporation has been awarded three Best in Biz International awards, including "Most Innovative Company of the Year" for its AI-driven Concentrix iX Product Suite, and "Most Socially Respo...nsible Company of the Year" for its community initiatives. These awards highlight Concentrix's commitment to innovation and social responsibility, enhancing its market position and client engagement.
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Concentrix has been recognized as a Leader and Star Performer in the Everest Groups Customer Experience Management (CXM) Services PEAK Matrix Assessment 2025. This accolade highlights Concentrix's ex...cellence in digital customer experience solutions, driven by AI-first platforms like iX HelloTM and iX HeroTM. The recognition underscores the company's commitment to innovation and operational excellence in transforming customer experiences globally.
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Concentrix has been ranked #2 on the 2025 Global Top 100 Inspiring Workplaces list for the third consecutive year, highlighting its commitment to an empowering and inclusive workplace. The company al...so achieved high rankings in multiple regions, underscoring its focus on employee engagement, leadership, and innovation.
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