CommView Overview
At Comm Corporation's Call Accounting Software delivers precise call reporting solutions tailored for modern contact centers. This software integrates seamlessly with major IP-PBX and PBX systems, including Avaya®, Cisco®, Mitel®, NEC®, and ShoreTel®, ensuring broad compatibility across diverse telecommunication infrastructures. The cloud-based services enhance flexibility and scalability, enabling businesses to manage call data efficiently. A standout feature is its DevConnect Certification, which underscores its reliability and interoperability within complex telephony environments. The software's security and performance optimization capabilities are designed to meet the rigorous demands of today's contact centers, providing actionable insights into call activities. This positions At Comm as a key player in delivering simplified, yet powerful call accounting solutions.
Use Cases
Customers recommend Call Recording, Communication Management, Contract Management, as the business use cases that they have been most satisfied with while using CommView.
Business Priorities
Improve Efficiency is the most popular business priority that customers and associates have achieved using CommView.
CommView Use-Cases and Business Priorities: Customer Satisfaction Data
CommView works with different mediums / channels such as Phone Calls.
CommView's features include Dashboard. and CommView support capabilities include 24/7 Support, Phone Support, Email Support, etc. also CommView analytics capabilities include Custom Reports, and Analytics.
Peer review evidence (same sources as the product rating summary)
"...Avaya CDR (Call Detail Record) and/or SMDR (Station Message Detail Records)..." Call Accounting for Avaya
"...Avaya s proprietary Reliable Session Protocol (RSP) is used for the Communication Manager...." Call Accounting for Avaya
"...Our contracts include products and services for SIN category 132-33 & 132-34...." At Comm Corporation
CommView, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
CommView and CommView Plus offer uniform reporting to boost productivity, enhance security, and improve service. They help pinpoint abuse, recover costs, and reduce expenses.
Popular Business Setting
for CommView
Top Industries
- Marketing and Advertising
- Computer Software
Popular in
- Enterprise
- Mid Market
CommView is popular in Marketing And Advertising, and Computer Software, and is widely used by Enterprise, and Mid Market,
CommView Customer wins, Customer success stories, Case studies
What makes CommView ideal for Communication Management?
How does CommView facilitate Contract Management?
11 buyers and buying teams have used Cuspera to assess how well CommView solved their Contact Center Software needs. Cuspera uses 210 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used CommView for call recording and communication management
CommView Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (65) |
| Analytics | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (65) |
| Analytics | Read Reviews (9) |
Software Failure Risk Guidance
?for CommView
Overall Risk Meter
Top Failure Risks for CommView
AT Communication International. Profile
Company Name
AT Communication International.
Company Website
https://www.atcomm.comHQ Location
150 Dow St, Manchester, New Hampshire 03101, US
Employees
NA
Social
Financials
NA
