CometChat Overview
This is a summary of the comprehensive capabilities and benefits of CometChat based on over 316 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
CometChat, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if CometChat is right for your needs? Our Cuspera AI engine can evaluate how CometChat fits your specific business needs, industry, and context. Get your personalized assessment report today.
CometChat supports business activities such as:
- Collaboration
- Engagement Management
- Helpdesk Management
- Referral Management
- Groups Management
CometChat can help you with many business goals, such as Increase Sales & Revenue, Improve Internal Communications, Acquire Customers, Enhance Customer Relationships, and Improve ROI. It can help manage these activities if you use Website Chat and Promotions for these needs. As a solution, CometChat's capabilities include Widgets, and White Label.
CometChat Computer Software Vertical is its biggest customer base.
Reviews
"...CometChat has Collaboration tools which help us plan projects really easily...." Peer review by Manas K
Cuspera Reviews
12 buyers and buying teams have used Cuspera to assess how well CometChat solved their Live Chat needs. Cuspera uses 316 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities peers achieved using CometChat.
Use Cases
Peers recommend Collaboration , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using CometChat.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with Website and Chat |
4.86/5 ★ |
"...CometChat has Collaboration tools which help us plan projects really easily...." Peer review by Manas K |
| Engagement Management with Website |
4.81/5 ★ |
"...The aim was to make sure that they spend more time on out site and engage with other users...." Peer review by Deval A, Cisco Engineer, Information Services |
| engaging and following up |
4.62/5 ★ |
"...CometChat has allowed our users to communicate and connect and with a bunch of its features they now stay engaged therefore staying longer on our websites...." Peer review by Jackson E |
| Helpdesk Management |
3.58/5 ★ |
"...We were constantly in touch with them before and after buying the product and both the sales and support team helped us achieve our goals with CometChat and the fact that CometChat has a plethora of features is a big win...." Peer review by Joan D |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with Website and Chat |
4.86/5 ★ |
"...CometChat has Collaboration tools which help us plan projects really easily...." Peer review by Manas K |
|
| Engagement Management with Website |
4.81/5 ★ |
"...The aim was to make sure that they spend more time on out site and engage with other users...." Peer review by Deval A, Cisco Engineer, Information Services |
|
| engaging and following up |
4.81/5 ★ |
| Helpdesk Management |
3.58/5 ★ |
"...We were constantly in touch with them before and after buying the product and both the sales and support team helped us achieve our goals with CometChat and the fact that CometChat has a plethora of features is a big win...." Peer review by Joan D |
|
9+ more Business Use Cases
Our AI advisor, Wyz, harnessed 316 insights from peers and experts to help you assess how these CometChat use cases fit your Live Chat needs.
Popular Business Setting
for CometChat
Top Industries
- Computer Software
- Computer & Network Security
- Accounting
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used CometChat to Increase sales & revenue and Improve internal communications
Peer and Expert Opinion on Features
for CometChat
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (6) |
| White label | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (6) |
| White label | Read Reviews (5) |
IT and Other Capabilities
for CometChat
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (10) |
| Data Export | Read Reviews (9) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (10) |
| Data Export | Read Reviews (9) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (7) |
| Phone Support | Read Reviews (5) |
| Email Support | Read Reviews (8) |
| 24/7 Support | Read Reviews (74) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (7) |
| Phone Support | Read Reviews (5) |
| Email Support | Read Reviews (8) |
| 24/7 Support | Read Reviews (74) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (14) |
| Analytics | Read Reviews (6) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (14) |
| Analytics | Read Reviews (6) |
Software Failure Risk Guidance
?for CometChat
Overall Risk Meter
Top Failure Risks for CometChat
Vendor Profile Details
Company Name
Inscripts
Company Website
https://www.inscripts.com/HQ Location
517-518 Shrikant Chambers,, V.N. Purav Marg, Chembur,, Mumbai, Maharashtra 400071, IN
Employees
51-100
Social
Financials
PRIVATE
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