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Latest Product Updates and Feature Enhancements on CloudSense
CloudSense showcase BSS in BT Catalyst at Digital Transformation World
CloudSense showcased its Digital Business Support System (BSS) at Digital Transformation World, highlighting a new proactive customer experience solution developed with Incognito. They participated i...n a Catalyst project with BT, Bulb Technologies, and Cognizant to optimize real-time user journeys for digital service providers. The solution integrates process automation and Quote-to-Cash features, enhancing omni-channel customer experiences and improving NPS.
CloudSense showcases at MWC25, bringing AI-driven solutions to transform telco sales
CloudSense is showcasing its AI-driven enterprise sales solutions at MWC25, highlighting advancements in telco sales workflows and multi-channel operations. As part of the Skyvera portfolio, CloudSen...se collaborates with Totogi to bring AI innovation to telco operations. The event marks CloudSense's first exhibition alongside Totogi, emphasizing their joint vision for transforming telco sales with AI.
CloudSense enables next-gen eco-systems with TMF open systems standard
CloudSense has signed the TM Forum's manifesto for Open Digital Architecture and Open API standards, reinforcing its commitment to open standards in the telecommunications sector. This move aims to f...oster digital-first ecosystems and enhance the adoption of 5G and IoT technologies. CloudSense's CPQ platform supports communications service providers in innovating at scale, aligning with industry efforts to transform IT and operations for future readiness.
CloudSense has released version R34 of its SaaS platform, enhancing B2B customer engagement for Communications, Media, and Utility companies. Key features include Bulk Subscriber Management for rapid... product upgrades, integration with Magnite for new revenue streams, and advanced pricing capabilities for tailored self-service experiences. These updates aim to improve speed and efficiency in managing complex B2B solutions.
CloudSense announces launch of Compatibility Rules Service
CloudSense has launched the Compatibility Rules Service (CRS), an advanced component designed to enhance product configuration efficiency for complex offerings. CRS will be available across North Ame...rica, Europe, and Asia-Pacific, improving the accuracy and speed of product configurations for telecommunications and media businesses. This service aims to streamline processes, reduce errors, and enhance customer experiences by applying compatibility rules consistently throughout the sales journey.
CloudSense unlocks subscriptions and CX excellence
CloudSense has launched new Commerce Cloud-native Apps designed to enhance subscription sales and customer experience for retailers using Salesforce's B2C Commerce Cloud. This integration allows reta...ilers to manage the entire customer lifecycle for subscription products, providing a unified platform for marketing, sales, fulfillment, and customer service. Built on Salesforce's Heroku, the solution supports high-volume sales and leverages CloudSense's expertise in communications, media, and utilities.
CloudSense Digital Commerce launches on Salesforce AppExchange
CloudSense has launched its Digital Commerce solution on Salesforce AppExchange, targeting subscription-based industries like Communications, Media, and Utilities. This solution enhances Salesforce B...2C Commerce by enabling seamless subscriber management and personalized commerce experiences. It aims to improve customer retention and sales conversion by integrating with Salesforce's AI capabilities, offering a scalable platform for complex subscription management.
Strategic Partnerships and Integrations of CloudSense
CloudSense embarks on Salesforce Commerce Cloud certification
CloudSense is pursuing certification to become a Salesforce Commerce Cloud Technology Partner. This initiative aims to enhance CloudSense's capabilities on the Salesforce platform, integrating its om...nichannel Guided Selling Solution with Commerce Cloud. The integration leverages AI and business intelligence to optimize commercial processes, offering next best actions and pricing strategies across industries, thereby improving customer experiences and operational efficiencies.
CloudSense announce partnership with ATG to accelerate expansion
CloudSense has formed a strategic partnership with Advanced Technology Group (ATG) to enhance global expansion and customer success. This collaboration will leverage ATG's Atlas Framework for Quote-t...o-Cash services, supporting CloudSense's Salesforce-native solutions. The partnership aims to extend both companies' reach, particularly in North America, and accelerate CloudSense's growth and product innovation.
CloudSense and Zuora unveil turn key Order to Cash solution
CloudSense and Zuora have launched a comprehensive Order to Cash solution in the cloud, showcased at Dreamforce. This collaboration aims to transform the B/OSS market by offering a cloud-based altern...ative to traditional on-premise systems, targeting the technology, media, and communications sectors. The solution enables real-time order management and subscription capabilities, addressing the growing demand for flexible and rapid product launches.
CloudSense and Openet announce Digital Edge to monetize CX
CloudSense and Openet have partnered to launch Digital Edge, a digital services monetization solution for communications service providers. This pre-integrated solution leverages Openet's real-time c...harging and policy systems, CloudSense's sales and delivery platform, and Salesforce. It aims to accelerate time to market by up to 70% and improve lead-to-order time by 75%, supporting digital and 5G service monetization.
CloudSense and Nokia partner on next-generation solution for CSPs
CloudSense and Nokia have partnered to create the Intelligent Customer Service solution for Communications Service Providers (CSPs). This solution integrates Nokia's Network analytics and Intelligent... Care Assistant with CloudSense's Salesforce-native Intelligent Commerce, including CPQ, Order Management, and Subscription Lifecycle Management. It aims to enhance customer care by leveraging AI and Business Intelligence to predict customer needs and transform care channels into profit centers.
CloudBlue and CloudSense strike strategic partnership
CloudSense and CloudBlue have formed a strategic partnership to enhance telecommunications providers' access to ICT offerings through a new digital catalog integrated into the CloudSense CPQ platform.... This collaboration enables telcos to efficiently procure and bundle ICT services into innovative B2B XaaS solutions, streamlining quote and contract processes. The partnership expands CloudBlue's exposure and facilitates commercial innovation across the communications ecosystem.
CloudSense & Ad-Juster work together to maximize campaign efficiency
CloudSense and Ad-Juster have formed a global partnership to enhance ad campaign efficiency for digital publishers. This collaboration integrates CloudSense's media sales solution with Ad-Juster's Fl...owIQ, providing a unified platform for managing sales, delivery, and billing data. The partnership aims to improve accuracy and efficiency in ad campaign management by centralizing data within Salesforce.
Mergers, Acquisitions, and Business Moves by CloudSense
Bullish CloudSense eyes growth with Impactive acquisition
CloudSense has acquired Impactive Ltd, an IT consultancy specializing in business transformation for the financial services and telecom sectors. Impactive will operate as a wholly owned subsidiary, e...nhancing CloudSense's capabilities and customer offerings. This acquisition aims to bolster CloudSense's growth and strengthen its position as a leading cloud integrator and Salesforce Platinum Partner.
Skyvera has completed the acquisition of CloudSense, a provider of cloud-based CPQ and order management solutions for telecommunications and media industries. This acquisition will enhance Skyvera's ...telecom software portfolio, leveraging AI-driven innovations to improve operational efficiency and customer experiences. CloudSense will benefit from TelcoDR's AI expertise, including Totogi's BSS Magic, to streamline sales processes and accelerate digital transformation for telecom operators globally.
Leadership and Executive Team Updates at CloudSense
Kari Miettinen joins CloudSense to lead the EMEA sales efforts
Kari Miettinen has joined CloudSense as the Senior Account Executive for the EMEA region, bringing over 20 years of sales experience in the telecom software sector. His appointment aims to enhance Cl...oudSense's presence in the EMEA market, especially following the launch of their Telco One solution, designed to streamline operations for communications service providers.
Geoff Evison joins CloudSense to lead the APAC sales efforts
Geoff Evison has joined CloudSense as the Senior Account Executive for the APAC region, bringing over 20 years of experience in enterprise software sales from companies like Salesforce and Microsoft.... His expertise aligns with CloudSense's strategy to enhance customer and partner engagement in transformation projects. This appointment follows the launch of Telco One, a solution designed to streamline operations for communications service providers.
CloudSense appoints Jonathan English as Chief Executive Officer
CloudSense has appointed Jonathan English as its new Chief Executive Officer. English, who previously served as Chief Revenue Officer at ION Commodities, brings extensive experience in leading high-g...rowth enterprise software companies. He succeeds Richard Britton, CloudSense's co-founder and CEO since 2009. The transition aims to leverage English's expertise to accelerate CloudSense's growth in the digital commerce, CPQ, and order management markets.
CloudSense appoints Brian McCann as Chief Product Officer
CloudSense has appointed Brian McCann as Chief Product Officer to enhance its focus on product innovation. McCann, previously with Nokia Software, brings extensive experience in product strategy and ...leadership. His role will be pivotal in driving growth and expanding CloudSense's market presence in telecommunications, media, and utilities sectors.
CloudSense has announced the appointment of new board members, including Dr. Rainer Gawlick, Patrick Nichols, and Eldon Klaassen, to support its global expansion and growth plans. These appointments ...bring extensive experience in enterprise software and commerce, reinforcing CloudSense's strategic direction and ambitions for continued success across multiple industries.
Alistair Wyse joins CloudSense as CTO to drive innovation
Alistair Wyse has been appointed as the Chief Technology Officer at CloudSense. With extensive experience in leading international technology teams, Wyse aims to drive innovation and enhance CloudSen...se's engineering capabilities. His leadership is expected to bolster CloudSense's position as a technology innovator in the CPQ and commercial order management solutions space.
Awards, Recognitions, and Industry Achievements of CloudSense
CloudSense named 7th in The Sunday Times Hiscox Tech Track 100
CloudSense has been ranked 7th in The Sunday Times Hiscox Tech Track 100, highlighting its rapid growth among Britain's fastest-growing private tech companies. This recognition underscores CloudSense...'s significant expansion in the cloud computing sector, driven by its cloud-native solutions that streamline the entire customer journey from eCommerce to invoicing. CEO Richard Britton attributes the company's success to the capabilities their software provides to customers.
Corporate News and Organizational Updates on CloudSense
CloudSense opens R&D office in Newcastle to accelerate innovation
CloudSense has opened a new R&D office in Newcastle, Australia, to enhance product innovation and support its expansion in the APAC region. This move follows a $77 million investment from Vector Capi...tal and aims to leverage local talent from the University of Newcastle. The office will work with global teams to accelerate product feature delivery and support CloudSense's growing customer base in the region.
CloudSense opens Sydney office to accelerate Asia-Pacific growth
CloudSense has opened a new office in Sydney, Australia, to boost its growth in the Asia-Pacific region. This expansion is part of their strategy to meet the increasing demand for advanced sales solu...tions in the region. The new office will be led by Regional Vice President Adam Savage. Additionally, CloudSense has secured a significant contract with Sensis, a leading Australian directory and marketing services company, to enhance its digital and print sales operations.
CloudSense expands its operations with new office in Leeds
CloudSense has opened a new office in Leeds to enhance its capabilities in cloud computing and Salesforce.com. This strategic expansion aims to meet the growing demand for CloudSense products and ser...vices in the UK, complementing existing offices in London and Zagreb.
CloudSense expands Asia-Pacific presence with new Singapore office
CloudSense has expanded its presence in the Asia-Pacific region by opening a new office in Singapore. This strategic move aims to enhance customer success and capitalize on the growing demand in the ...region. The Singapore office will support existing customers like StarHub and Telstra and strengthen CloudSense's position in the APAC market.
CloudSense continues growth with new US outpost in Colorado Springs
CloudSense has expanded its presence in North America by opening a new office in Colorado Springs. This move aims to bolster their capacity to serve new and existing clients, including Spotify and Ha...waiian Telcom, in the region. The expansion follows the opening of another office in Australia, reflecting CloudSense's ongoing global growth strategy.
Fusion Connect selects CloudSense CPQ to drive sales transformation
Fusion Connect has chosen CloudSense's Configure, Price, Quote (CPQ) platform to enhance its sales and order management processes. This implementation aims to streamline Fusion Connect's B2B customer... engagement and support the sale of next-generation services. The CloudSense platform will enable Fusion Connect to offer an omni-channel digital experience, automate sales quoting, and scale its operations efficiently.
