Click4Assistance Overview
Here’s the scoop on Click4Assistance! We've gathered over 63 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Click4Assistance, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Click4Assistance is right for your needs? Our Cuspera AI engine can evaluate how Click4Assistance fits your specific business needs, industry, and context. Get your personalized assessment report today.
Click4Assistance supports business activities such as:
- Competitive Intelligence
- Customise Loyalty Program
- Engaging And Following Up
- Measuring Customer Satisfaction
- Collaboration
Click4Assistance can help you with many business goals, such as Improve Internal Communications, Improve Digital And Social Presence, Enhance Customer Relationships, Launch New Products, Increase Sales & Revenue, etc. It can help manage these activities if you use Video and Chat for these needs.
Click4Assistance Reviews
11 buyers and buying teams have used Cuspera to assess how well Click4Assistance solved their Live Chat needs. Cuspera uses 63 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Improve Internal Communications and Improve Digital And Social Presence are the most popular business priorities peers achieved using Click4Assistance.
Use Cases
Peers recommend Competitive Intelligence , Customise Loyalty Program , Engaging And Following Up , as the business use cases that they have been most satisfied while using Click4Assistance.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Competitive Intelligence |
3.87/5 ★ |
"...With full management information available within the advanced reporting suite, analysts can simply benchmark results, measure ROI and monitor operators KPI s...." UK Web Chat Software Provider |
| Customise Loyalty Program with Video and Chat |
3.53/5 ★ |
"...Enhance the chat experience by introducing video and voice, building customers trust and loyalty...." UK Web Chat Software Provider |
| Engaging And Following Up with Chat |
3.34/5 ★ |
"...Monitor and engage with your visitors reactively and proactively using a range of communication methods to improve customer satisfaction and grow your sales pipeline...." UK Web Chat Software Provider |
| PEER EXPERIENCES | |
|---|---|
| Competitive Intelligence |
3.87/5 ★ |
"...With full management information available within the advanced reporting suite, analysts can simply benchmark results, measure ROI and monitor operators KPI s...." UK Web Chat Software Provider |
|
| Customise Loyalty Program with Video and Chat |
3.53/5 ★ |
"...Enhance the chat experience by introducing video and voice, building customers trust and loyalty...." UK Web Chat Software Provider |
|
| Engaging And Following Up with Chat |
3.34/5 ★ |
"...Monitor and engage with your visitors reactively and proactively using a range of communication methods to improve customer satisfaction and grow your sales pipeline...." UK Web Chat Software Provider |
|
IT and Other Capabilities
for Click4Assistance
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (5) |
| Data Export | Read Reviews (4) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (5) |
| Data Export | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (11) |
| Phone Support | Read Reviews (1) |
| 24/7 Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (11) |
| Phone Support | Read Reviews (1) |
| 24/7 Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (10) |
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (10) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for Click4Assistance
Top Failure Risks for Click4Assistance
Vendor Profile Details
Company Name
Click4Assistance
Company Website
https://www.click4assistance.co.uk/HQ Location
11 Lords Court, Cricketers Way, Basildon, Essex SS13 1SS, GB
Social
Get a personalised risk report for Click4Assistance
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Click4Assistance may get in touch with you regarding your request.
Request Custom Quote
Click4Assistance will get in touch with you regarding your request.