CASE STUDY A non-profit human services organization in the Greater Pittsburgh area
CiviCRM helped a non-profit human services group in Pittsburgh move from multiple Access databases to an online system. The group needed staff to update participant info from the field but faced high... costs. Using Drupal and CiviCRM, they registered events, managed donations, and sent bulk emails. They built a new database to track program and HR data online. Improved permissions for activities and cases made CiviCRM a better fit for their needs.
Amnesty International Vlaanderen improved street recruitment efficiency with a CiviCRM extension, enhancing data collection and donor management, leading to streamlined operations and better tracking... of contributions.
CiviCRM improved its inbound email feature for MEAA, a union in Australia. Before, users could only add emails to cases using a hard-to-find case hash. Now, users can add emails to cases by including... the case id in the subject line. This makes it easier for MEAA to manage cases and link emails to the right records. The update helps MEAA with union activism, membership drives, and legal services.
CASE STUDY The British Association of Social Workers (BASW)
CiviCRM’s CiviCase helps The British Association of Social Workers (BASW) manage their member Advice Line. BASW uses CiviCase to handle all member support cases in one place. The system supports thei...r team in managing employment and legal issues for over 22,000 members. BASW also uses CiviCRM’s Drupal webform integration to streamline case closure. This setup improves efficiency and makes case management easier for their staff.
Information Technology and Services Case Studies and Success Stories with CiviCRM
CASE STUDY Vluchtelingenwerk Vlaanderen
Vluchtelingenwerk Vlaanderen have been using CiviCRM for more than 10 years to manage their donors and donations, events, contacts and process bank files.
Vluchtelingenwerk Vlaanderen have been using CiviCRM for more than 10 years to manage their donors and donations, events, contacts and process bank files.
Hospital & Health Care Case Studies and Success Stories with CiviCRM
CASE STUDY the sante group
CiviCRM and CiviCase helped the sante group move from paper to a digital crisis response system. The group provides crisis psychiatric care and manages mental health outreach. The solution used Jooml...a, CiviCRM, and custom case activities to support multiple offices and clinicians. The migration included 10,000 cases and 71 custom activities. The system supports electronic signatures and offline data entry for mobile teams. Reporting needs were met with CiviReports and over 100 custom MySQL views.
Outlook For CiviCRM now supports CiviCase integration. Users can file emails as case activities directly from Outlook. The plugin makes it easy to record emails for both new and existing cases. Even ...non-technical users find it simple to use. A user named daniella confirmed the tool works as promised and praised its effortless setup.