Cien

Cien is an AI powered mobile based sales productivity tool designed for sales professionals to help achieve target numbers. It helps identify skills, behaviors and opportunities which can be worked upon by the sales reps to enhance their performance and achieve quotas.

The platform primarily helps in the measurement, analysis and prediction of metrics including sales performance, customer behavior and marketing trends. Some of the features include sales analytics, team sentiment analysis, sales performance review functionality, data encryption, pattern recognition capabilities, pipeline management, resource allocation, SSL security, and feedback mechanism.

The tool uses machine learning capabilities and organic language processing methodology to analyse the Salesforce CRM data. It computes the ROI through direct integration into the application. It also keeps track of the ROI milestones to help ensure the sales team is moving in the right direction. The tool facilitates improvement in the sales productivity by providing users with up-to-date data and comprehensive insights that allow them to make the right decisions.