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4.24 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(183 Reviews, Testimonials & Expert Opinions)
(183 Reviews, Testimonials & Expert Opinions)

Sales Enablement tool to maximize CRM value and accelerate sales performance

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About Cien

Cien is an AI powered mobile based sales productivity tool designed for sales professionals to help achieve target numbers. It helps identify skills, behaviors and opportunities which can be worked upon by the sales reps to enhance their performance and achieve quotas.

The platform primarily helps in the measurement, analysis and prediction of metrics including sales performance, customer behavior and marketing trends. Some of the features include sales analytics, team sentiment analysis, sales performance review functionality, data encryption, pattern recognition capabilities, pipeline management, resource allocation, SSL security, and feedback mechanism.

The tool uses machine learning capabilities and organic language processing methodology to analyse the Salesforce CRM data. It computes the ROI through direct integration into the application. It also keeps track of the ROI milestones to help ensure the sales team is moving in the right direction. The tool facilitates improvement in the sales productivity by providing users with up-to-date data and comprehensive insights that allow them to make the right decisions.

Evaluating Cien for your Sales Enablement need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 183 insights from peers and experts who used Cien to help you determine how well it fits your Sales Enablement needs.


Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Cien solves your Sales Enablement needs.

Peer and Expert Opinions
for Cien


Increase sales & revenue and Improve ROI are the most popular goals peers achieved using Cien .

Other goals:

  • Enter new markets internationally or locally
  • Improve efficiency
  • Shorten ramp up time
See all goals See less goals


It is the best suited for e-mail, user generated content, blogs, channels.


Peers recommend coaching, engagement management, forecasting, as the business processes that they have been most satisfied while using Cien .

Read Peer and Expert Experience for Business Use Cases

Engagement management

Engaging and following up


Lead qualification

Lead qualification: technographic

Account management With User generated content and Blogs

Communication management With E mail

Sending & publishing communications With E mail

Customer case management

Competitive intelligence

See allless Activities

Popular Business Setting
for Cien

Top Industries

  • Internet

Popular in

  • Mid Market

Peers used Cien to Increase sales & revenue and Improve ROI

Verify if it works for you

Peer and Expert Opinion on Features
for Cien

  • Low
  • Medium
  • High


IT and Other Capabilities
for Cien

  • Low
  • Medium
  • High


Data Import

Data Export


24/7 Support

Email Support

Phone Support

Chat Support


AI Powered


Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Cien

Vendor Profile Details

Company Name Cien
Company Website
HQ Location 7700 Windrose Ave, Plano, Dallas, Texas 75024, US
Employees 11-50
Financials Seed