Cien Overview

Cien AI for Sales leverages artificial intelligence to enhance sales performance by addressing data quality issues within CRM systems. This tool is particularly beneficial for organizations dealing with imperfect CRM data, offering insights that drive accountability and measurable progress. Its AI-driven analytics identify gaps in go-to-market strategies, enabling teams to quickly rectify issues. Cien AI caters to B2B enterprises and management consulting firms, providing actionable insights that align with data-driven strategies. Notably, it supports data execution where traditional strategies fall short, offering a unique solution for sales teams seeking to optimize their sales processes and outcomes.

Use Cases

Customers recommend Coaching, Forecasting, Account Management, as the business use cases that they have been most satisfied with while using Cien.

Other use cases:

  • Sending & Publishing Communications
  • Engaging And Following Up
  • Lead Qualification: Technographic
  • Competitive Intelligence
  • Identify Skill Gaps
  • Lead Engagement
  • Channel Marketing
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Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Cien.

Other priorities:

  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Shorten Ramp Up Time
  • Acquire Customers
  • Enhance Customer Relationships
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Cien Use-Cases and Business Priorities: Customer Satisfaction Data

Cien works with different mediums / channels such as User Generated Content. Blogs. and E-Mail.

Cien's features include Personalization. and Cien support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Cien analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Cien employs personalized screens for reps, managers and executives to obtain valuable information and advice on a daily basis, and features planning tools and a mentor module to assist users in determining sales actions...." Peer review

Cien, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Cien.ai leverages AI-driven GTM analytics to enhance sales performance and accountability. Cien AI for Sales also improves progress even with imperfect CRM data.

Popular Business Setting

for Cien

Top Industries

  • Internet

Popular in

  • Mid Market

Cien is popular in Internet, and is widely used by Mid Market,

Cien Customer wins, Customer success stories, Case studies

How does Cien facilitate Coaching?

How does Cien facilitate Forecasting?

What benefits does Cien offer for Account Management?

How efficiently Does Cien manage your Sending & Publishing Communications?

How can Cien enhance your Engaging And Following Up process?

14 buyers and buying teams have used Cuspera to assess how well Cien solved their Sales Enablement needs. Cuspera uses 147 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Cien.ai's TrueAI GTM Suite - Copying Reports: Tabs: Visuals

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lightning

Peers used Cien for coaching and forecasting

Cien Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.69/5 ★

Read Reviews (33)
Analytics

4.57/5 ★

Read Reviews (19)
Custom Reports

4.06/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.69/5 ★

Read Reviews (33)
Analytics

4.57/5 ★

Read Reviews (19)
Custom Reports

4.06/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for Cien

Top Failure Risks for Cien

Cien, Inc. News

Product

Cien.ai Product Updates: 2025 Year in Review: The Cien GTM Suite & TrueAI Platform

Cien.ai's 2025 product updates focused on transparency, strategic depth, and scalability. Enhancements include the "Peek Inside" AI model for transparency, upgraded CRM heatmaps, and advanced segmentation for strategy. The TrueAI platform now supports enterprise-grade speed with a new data API and performance architecture improvements.

M&A

CIEN Acquires Nubis: How it Turns Buyouts Into Competitive Advantage - TradingView

CIEN has acquired Nubis, leveraging this buyout to enhance its competitive edge. This strategic acquisition is expected to bolster CIEN's market position and expand its technological capabilities.

Awards

Cien In The News: Cien.ai Co-Founder named 2025 Top AI Innovator by D CEO

Cien.ai's Co-Founder has been recognized as a 2025 Top AI Innovator by D CEO, highlighting the company's influence in the AI industry.

Product

Cien.ai Product Announcement: Know Where It??s Hot: Introducing Cien??s GTM Heatmap Diagnostic

Cien.ai has launched the GTM Heatmap Diagnostic, a tool designed to identify and address GTM friction points in real-time. It provides a visual blueprint of CRM behavior, highlighting areas like pipeline quality and churn risk. Key features include color-coded pattern recognition and AI-powered reliability ranking, enabling GTM leaders to align sales and marketing efforts and improve decision-making.

Cien, Inc. Profile

Company Name

Cien, Inc.

Company Website

https://www.cien.ai/

HQ Location

1815 Purdy Ave, Miami Beach, FL 33139, U.S.A.

Employees

11-50

Social

Financials

SEED