Cien Overview
This is a summary of the comprehensive capabilities and benefits of Cien based on over 147 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Cien, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Cien is right for your needs? Our Cuspera AI engine can evaluate how Cien fits your specific business needs, industry, and context. Get your personalized assessment report today.
Cien supports business activities such as:
- Coaching
- Forecasting
- Account Management
- Sending & Publishing Communications
- Engaging And Following Up
Cien can help you with many business goals, such as Increase Sales & Revenue, Improve ROI, Improve Efficiency, Enter New Markets Internationally Or Locally, Shorten Ramp Up Time, etc. It can help manage these activities if you use User Generated Content Blogs and E-Mail for these needs. As a solution, Cien's capabilities include Personalization.
Cien Internet Vertical is its biggest customer base.
Reviews
"...The Cien app, available for $49 per month per rep, provides mentor prescriptions that help prioritize coaching...." Cien Hidden Revenue Assessments
Cuspera Reviews
14 buyers and buying teams have used Cuspera to assess how well Cien solved their Sales Enablement needs. Cuspera uses 147 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.
Business Priorities
Increase Sales & Revenue and Improve ROI are the most popular business priorities peers achieved using Cien.
Use Cases
Peers recommend Coaching , Forecasting , Account Management , as the business use cases that they have been most satisfied while using Cien.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Coaching |
4.62/5 ★ |
"...The Cien app, available for $49 per month per rep, provides mentor prescriptions that help prioritize coaching...." Cien Hidden Revenue Assessments |
| Forecasting |
4.34/5 ★ |
"...With its integrated AI engine, Cien allows users to identify sales patterns and forecast sales results...." Peer review |
| Account Management with User Generated Content and Blogs |
4.13/5 ★ |
"...- the daily pulse feature is useful and highly addictive, - the true pipeline view let's you see leads and contacts even when you've moved from lead based to account based sales and marketing - you can see the predicted end of month bookings number and critical deals which helps my team prioritize its efforts - sales rep quality - love it how you can see everyone's exact revenue contribution, from marketing to SDRs to AEs Cien value chain - keeps our discussions with the marketing team routed in reality...." Peer review by User |
| PEER EXPERIENCES | |
|---|---|
| Coaching |
4.62/5 ★ |
"...The Cien app, available for $49 per month per rep, provides mentor prescriptions that help prioritize coaching...." Cien Hidden Revenue Assessments |
|
| Forecasting |
4.34/5 ★ |
"...With its integrated AI engine, Cien allows users to identify sales patterns and forecast sales results...." Peer review |
|
| Account Management with User Generated Content and Blogs |
4.13/5 ★ |
"...- the daily pulse feature is useful and highly addictive, - the true pipeline view let's you see leads and contacts even when you've moved from lead based to account based sales and marketing - you can see the predicted end of month bookings number and critical deals which helps my team prioritize its efforts - sales rep quality - love it how you can see everyone's exact revenue contribution, from marketing to SDRs to AEs Cien value chain - keeps our discussions with the marketing team routed in reality...." Peer review by User |
|
10+ more Business Use Cases
Our AI advisor, Wyz, harnessed 147 insights from peers and experts to help you assess how these Cien use cases fit your Sales Enablement needs.
Popular Business Setting
for Cien
Top Industries
- Internet
Popular in
- Mid Market
Peers used Cien to Increase sales & revenue and Improve ROI
Peer and Expert Opinion on Features
for Cien
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (6) |
IT and Other Capabilities
for Cien
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (11) |
| Data Export | Read Reviews (4) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (11) |
| Data Export | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (9) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (9) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (33) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (10) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (33) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (10) |
Software Failure Risk Guidance
?for Cien
Top Failure Risks for Cien
Vendor Profile Details
Company Name
Cien
Company Website
https://www.cien.ai/HQ Location
1815 Purdy Ave, Miami Beach, FL 33139, U.S.A.
Employees
11-50
Social
Financials
SEED
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