Cheetah Engagement Data Platform Overview

Cheetah Engagement Data platform provides real-time data collection, unification, segmentation, and insights, while enabling personalized cross-channel communications, customer experiences, and loyalty programs all from one platform. It is built to drive customer engagement and the platform enables end-to-end customer lifecycle management, driving revenue and customer lifetime value.

Cheetah Engagement Data Platform safeguards customer and company information through industry-leading data encryption and strict internal and external security standards. As the data platform layer of Customer Engagement Suite, the Cheetah Engagement Data Platform generates a single customer view for use across Cheetah Digital solutions. It is built to be fully integrated. Cheetah Customer Engagement Suite is the only solution in the market that can deliver end-to-end personalized experiences for the first-party marketer.

Cuspera Reviews

77 buyers and buying teams have used Cuspera to assess how well Cheetah Engagement Data Platform solved their Marketing Automation needs. Cuspera uses 142 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Business Priorities

Increase Customer Life Time Value and Improve Brand Engagement are the most popular business priorities peers achieved using Cheetah Engagement Data Platform.

Other priorities:

  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Helpdesk Management , Loyalty Management , as the business use cases that they have been most satisfied while using Cheetah Engagement Data Platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with E-Mail

4.82/5

Read Reviews (21)

"...This engagement is what drives positive reputations with email service providers like Gmail, and ensures that it is delivering the right emails at the right time to the right subscribers...." Case Study Meredith Corporation
engaging and following up

4.75/5

Read Reviews (15)

engaging with scheduling & cadence

3.31/5

Read Reviews (1)

Helpdesk Management with Website

4.67/5

Read Reviews (7)

"...The site looks usable and their support has been helpful...." Peer review by User
Loyalty Management with E-Mail

4.52/5

Read Reviews (6)

"...We provide real-time data collection, unification, segmentation, and insights while enabling personalized cross-channel communications, customer experiences, and loyalty programs all from one easy-to-use platform...." Peer review
PEER EXPERIENCES
Engagement Management with E-Mail

4.82/5

Read Reviews (21)

"...This engagement is what drives positive reputations with email service providers like Gmail, and ensures that it is delivering the right emails at the right time to the right subscribers...." Case Study Meredith Corporation
engaging and following up

4.82/5

Read Reviews (15)

engaging with scheduling & cadence

4.82/5

Read Reviews (1)

Helpdesk Management with Website

4.67/5

Read Reviews (7)

"...The site looks usable and their support has been helpful...." Peer review by User
Loyalty Management with E-Mail

4.52/5

Read Reviews (6)

"...We provide real-time data collection, unification, segmentation, and insights while enabling personalized cross-channel communications, customer experiences, and loyalty programs all from one easy-to-use platform...." Peer review

14+ more Business Use Cases

Our AI advisor, Wyz, harnessed 142 insights from peers and experts to help you assess how these Cheetah Engagement Data Platform use cases fit your Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Dana Weeks

Marketing Automation and Data Management Specialist

Crain Communications

Having all of our data in one spot allows us to target, segment, and deliver the right message at the right time to the right people. It allows us to have conversations more one-to-one rather than one-to-many. Testimonial By Dana Weeks
CUSTOMERS TESTIMONIALS

Dana Weeks

Marketing Automation and Data Management Specialist

Crain Communications

Having all of our data in one spot allows us to target, segment, and deliver the right message at the right time to the right people. It allows us to have conversations more one-to-one rather than one-to-many. Testimonial By Dana Weeks

Case Studies

COMPANY CASE STUDIES
Case Study Meredith Corporation

Meredith Improves Email Deliverability, Sending Reputation, and Inbox Placement for 33+ Brands

Read More

Based on peer insights

Cuspera recommends Cheetah Engagement Data Platform for

Use Cases Engagement Management , Helpdesk Management , Loyalty Management
Medium E-Mail, Website, Social Media
Features Personalization
Business Priorities Increase Customer Life Time Value, Improve Brand Engagement, Establish Thought Leadership
Industries Publishing, Management Consulting, Marketing And Advertising

Popular Business Setting

for Cheetah Engagement Data Platform

Top Industries

  • Publishing
  • Management Consulting
  • Marketing and Advertising

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Peers used Cheetah Engagement Data Platform to Increase customer life time value and Improve brand engagement

Peer and Expert Opinion on Features

for Cheetah Engagement Data Platform

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.32/5

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Personalization

3.32/5

Read Reviews (8)

IT and Other Capabilities

for Cheetah Engagement Data Platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.75/5

Read Reviews (14)
Data Export

2.34/5

Read Reviews (6)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.75/5

Read Reviews (14)
Data Export

2.34/5

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.38/5

Read Reviews (5)
Chat Support

3.88/5

Read Reviews (2)
Phone Support

3.88/5

Read Reviews (2)
24/7 Support

3.16/5

Read Reviews (12)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.38/5

Read Reviews (5)
Chat Support

3.88/5

Read Reviews (2)
Phone Support

3.88/5

Read Reviews (2)
24/7 Support

3.16/5

Read Reviews (12)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.43/5

Read Reviews (2)
Analytics

3.65/5

Read Reviews (5)
Custom Reports

2.67/5

Read Reviews (10)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.43/5

Read Reviews (2)
Analytics

3.65/5

Read Reviews (5)
Custom Reports

2.67/5

Read Reviews (10)

Software Failure Risk Guidance

?

for Cheetah Engagement Data Platform

Top Failure Risks for Cheetah Engagement Data Platform

Vendor Profile Details

Company Name

Cheetah Digital

HQ Location

72 W Adams St, Floor 8, Chicago, Illinois 60603, US

Employees

1001-5000

Social

Financials

M&A