Cheetah Engagement Data Platform Overview
Cheetah Engagement Data platform provides real-time data collection, unification, segmentation, and insights, while enabling personalized cross-channel communications, customer experiences, and loyalty programs all from one platform. It is built to drive customer engagement and the platform enables end-to-end customer lifecycle management, driving revenue and customer lifetime value.
Cheetah Engagement Data Platform safeguards customer and company information through industry-leading data encryption and strict internal and external security standards. As the data platform layer of Customer Engagement Suite, the Cheetah Engagement Data Platform generates a single customer view for use across Cheetah Digital solutions. It is built to be fully integrated. Cheetah Customer Engagement Suite is the only solution in the market that can deliver end-to-end personalized experiences for the first-party marketer.
Cuspera Reviews
77 buyers and buying teams have used Cuspera to assess how well Cheetah Engagement Data Platform solved their Marketing Automation needs. Cuspera uses 142 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
Business Priorities
Increase Customer Life Time Value and Improve Brand Engagement are the most popular business priorities peers achieved using Cheetah Engagement Data Platform.
Use Cases
Peers recommend Engagement Management , Helpdesk Management , Loyalty Management , as the business use cases that they have been most satisfied while using Cheetah Engagement Data Platform.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.82/5 ★ |
"...Cheetah Digital Engagement Data Platform makes customer data management easy and enables cross-channel campaigns in ways a CDP cannot...." Cheetah Engagement Data Platform |
| engaging and following up |
4.75/5 ★ |
|
| engaging with scheduling & cadence |
3.31/5 ★ |
|
| Helpdesk Management with Website |
4.67/5 ★ |
"...The site looks usable and their support has been helpful...." Peer review by User |
| Loyalty Management with E-Mail |
4.52/5 ★ |
"...Deploy a personalized email, reward loyalty points, or deliver a custom offer all based on customer preferences. AI & machine learning. ..." Cheetah Engagement Data Platform |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.82/5 ★ |
"...Cheetah Digital Engagement Data Platform makes customer data management easy and enables cross-channel campaigns in ways a CDP cannot...." Cheetah Engagement Data Platform |
|
| engaging and following up |
4.82/5 ★ |
| engaging with scheduling & cadence |
4.82/5 ★ |
| Helpdesk Management with Website |
4.67/5 ★ |
"...The site looks usable and their support has been helpful...." Peer review by User |
|
| Loyalty Management with E-Mail |
4.52/5 ★ |
"...Deploy a personalized email, reward loyalty points, or deliver a custom offer all based on customer preferences. AI & machine learning. ..." Cheetah Engagement Data Platform |
|
14+ more Business Use Cases
Our AI advisor, Wyz, harnessed 142 insights from peers and experts to help you assess how these Cheetah Engagement Data Platform use cases fit your Marketing Automation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Having all of our data in one spot allows us to target, segment, and deliver the right message at the right time to the right people. It allows us to have conversations more one-to-one rather than one-to-many. Testimonial By Dana Weeks |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dana Weeks Marketing Automation and Data Management Specialist Crain Communications |
Having all of our data in one spot allows us to target, segment, and deliver the right message at the right time to the right people. It allows us to have conversations more one-to-one rather than one-to-many. Testimonial By Dana Weeks |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Meredith CorporationRead More |
Popular Business Setting
for Cheetah Engagement Data Platform
Top Industries
- Publishing
- Management Consulting
- Marketing and Advertising
Popular in
- Mid Market
- Enterprise
- Large Enterprise
Peers used Cheetah Engagement Data Platform to Increase customer life time value and Improve brand engagement
Peer and Expert Opinion on Features
for Cheetah Engagement Data Platform
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (8) |
IT and Other Capabilities
for Cheetah Engagement Data Platform
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (14) |
| Data Export | Read Reviews (6) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (14) |
| Data Export | Read Reviews (6) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (5) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| 24/7 Support | Read Reviews (12) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (5) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| 24/7 Support | Read Reviews (12) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (10) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (10) |
Software Failure Risk Guidance
?for Cheetah Engagement Data Platform
Top Failure Risks for Cheetah Engagement Data Platform
Vendor Profile Details
Company Name
Cheetah Digital
Company Website
https://www.cheetahdigital.com/?no-redirect=1HQ Location
72 W Adams St, Floor 8, Chicago, Illinois 60603, US
Employees
1001-5000
Social
Financials
M&A
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