ChannelNet Overview

ChannelNet's digital solutions facilitate personalized interactions with account holders, aiming to enhance customer engagement and drive measurable results. By fostering digital relationships, businesses can increase their product and service adoption rates while expanding their share of wallet. The platform emphasizes creating a seamless digital dialogue, which helps in building meaningful connections with clients. This approach not only supports lead generation but also ensures a proven return on investment through tailored engagement strategies.

Use Cases

Customers recommend Engagement Management, Cross Selling, Content Curation, as the business use cases that they have been most satisfied with while using ChannelNet.

Other use cases:

  • Helpdesk Management
  • Digital Marketing
  • Conversion Management
  • Lead Qualification: Behavioural
  • Loan Management
  • Communication Management
  • Training & Onboarding
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using ChannelNet.

Other priorities:

  • Increase Sales & Revenue
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ChannelNet Use-Cases and Business Priorities: Customer Satisfaction Data

ChannelNet works with different mediums / channels such as Website. Promotions. Video etc.

ChannelNet's features include Personalization, and Feedback Surveys. and ChannelNet support capabilities include 24/7 Support, AI Powered, Email Support, etc. also ChannelNet analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We specialize in digital marketing and sales solutions for corporations with retail outlets and in need of multi-channel solutions...." Peer review from ChannelNet

ChannelNet, belong to a category of solutions that help Lead Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ChannelNet provides omnichannel marketing automation solutions to enhance customer engagement and retention in various industries. Its SaaS model and personalization engine drive loyalty and revenue for blue-chip clients.

Comprehensive Insights on ChannelNet Use Cases

How can ChannelNet optimize your Engagement Management Workflow?

What Are the key features of ChannelNet for Cross Selling?

What makes ChannelNet ideal for Content Curation?

What Are the key features of ChannelNet for Digital Marketing?

Case Studies

Automotive

CASE STUDY Mercedes-Benz Auto Finance Ltd.

ChannelNet built a digital welcome solution for Mercedes-Benz Auto Finance Ltd. The goal was to improve the customer experience and boost retention. The solution automated marketing, encouraged paper...less billing, and reduced mailing costs. ChannelNet launched the platform in 83 days. The project helped MBFS onboard new customers and expand digital tools to other markets.

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Automotive

CASE STUDY TFS

ChannelNet implemented Personal Web Pages for TFS, a top automotive financial services provider. TFS wanted to automate customer lifecycle communications and focus on lease-end customer needs. Channe...lNet's solution gave customers secure, self-service accounts to access forms, check lease details, and view special offers. Targeted email campaigns increased customer acquisition and retention while reducing marketing costs. The program aimed to boost satisfaction, upselling, and cross-selling rates.

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Consumer Goods

CASE STUDY Benjamin Moore

ChannelNet built stand-alone websites for each Benjamin Moore retailer. Store owners struggled to keep sites updated and professional. ChannelNet's solution gave each store a branded, customizable we...bsite with easy content management. Retailers could add pages, use approved assets, and run email marketing. Stores with customized sites saw 2.5 times more visitors and visitors stayed twice as long. The solution helped drive referrals and improved customer satisfaction.

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Financial Services

CASE STUDY Hyundai Capital America (HCA)

ChannelNet's dealer portal helped Hyundai Capital America give dealers and field sales a secure online resource. HCA needed a safe way to share financing, leasing, and other key information with Hyun...dai, Genesis, and Kia dealerships. ChannelNet used its data-driven platform to deliver content and tools through APIs, making information easy to find and use. The portal led to 8,550% user engagement growth and over 12,202 registered users across 2,000+ dealerships.

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Consumer Goods

CASE STUDY Hunter Douglas

ChannelNet built a bilingual network of websites for Hunter Douglas and over 2,000 retailers. The solution used a content management system for local personalization while keeping brand control. Chan...nelNet provided help desk support, training, and monthly reporting. The new websites made it easy for customers to research and buy window fashions online. Dealers saw a 20 percent increase in internet sales leads.

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Banking

CASE STUDY Ally Bank

ChannelNet helped Ally Bank use My Ally Connect to make banking smarter and simpler. Ally used data from Personal Web Pages to personalize customer experiences and drive engagement. The solution led ...to 9.4% product utilization and 2.9% interactive tool engagement during onboarding. Retail retention saw 5% lead generation and 3% cross sell. Lease-end retention achieved 42% lead generation and 24.2% self-serve engagement. Ally Bank improved customer engagement and ROI with data-driven personalization.

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ChannelNet Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.88/5 ★

Read Reviews (3)
Custom Reports

3.47/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.88/5 ★

Read Reviews (3)
Custom Reports

3.47/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for ChannelNet

Top Failure Risks for ChannelNet

ChannelNet Profile

Company Name

ChannelNet

Company Website

http://www.channelnet.com/

HQ Location

430 Parklane Towers West, Dearborn, MI 48126, US

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