ChannelNet Overview

ChannelNet's digital solutions facilitate personalized interactions with account holders, aiming to enhance customer engagement and drive measurable results. By fostering digital relationships, businesses can increase their product and service adoption rates while expanding their share of wallet. The platform emphasizes creating a seamless digital dialogue, which helps in building meaningful connections with clients. This approach not only supports lead generation but also ensures a proven return on investment through tailored engagement strategies.

Use Cases

Customers recommend Engagement Management, Cross Selling, Content Curation, as the business use cases that they have been most satisfied with while using ChannelNet.

Other use cases:

  • Helpdesk Management
  • Digital Marketing
  • Conversion Management
  • Lead Qualification: Behavioural
  • Loan Management
  • Communication Management
  • Training & Onboarding
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using ChannelNet.

Other priorities:

  • Increase Sales & Revenue
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ChannelNet Use-Cases and Business Priorities: Customer Satisfaction Data

ChannelNet works with different mediums / channels such as Website. Promotions. Video etc.

ChannelNet's features include Personalization, and Feedback Surveys. and ChannelNet support capabilities include 24/7 Support, AI Powered, Email Support, etc. also ChannelNet analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We specialize in digital marketing and sales solutions for corporations with retail outlets and in need of multi-channel solutions...." Peer review from ChannelNet

ChannelNet, belong to a category of solutions that help Lead Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ChannelNet provides omnichannel marketing automation solutions to enhance customer engagement and retention in various industries. Its SaaS model and personalization engine drive loyalty and revenue for blue-chip clients.

ChannelNet Customer wins, Customer success stories, Case studies

How does ChannelNet facilitate Engagement Management?

Why is ChannelNet the best choice for Cross Selling?

What makes ChannelNet ideal for Content Curation?

How can ChannelNet enhance your Digital Marketing process?

Ally Bank - Banking

ChannelNet gave Ally Bank data intelligence for each customer. Ally used this to personalize product offers and re-engage users. The solution tracked actions on Personal Web Pages. Results included 9....4% product use in onboarding, 5% lead generation in retail retention, and 42% lead generation at lease end. Self-serve engagement at lease end reached 24.2%. The approach helped Ally Bank drive ROI and improve customer experience.

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Benjamin Moore - Consumer Goods

ChannelNet built stand-alone websites for each Benjamin Moore retailer. Retailers needed easy-to-update, professional sites to connect with local customers. ChannelNet's solution gave each store a br...anded website with custom content, mapping, newsletters, and email tools. Retailers could update sites without technical skills. Stores with customized sites saw 2.5 times more visitors and visitors stayed twice as long. The solution helped drive referrals and boost customer engagement.

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Chase - J.P. Morgan - Financial Services

ChannelNet helped Chase - J.P. Morgan create a digital customer experience for auto lease and retail term. The solution tracked every customer action and matched brand style guidelines. In April 2021..., 40,233 unique visitors accessed their personal web page, and 15,579 customers logged in. 3,472 total leads were generated, with an ROI of $121,520,000 and $3,472,000 profit. 39% of customers viewed special offers for their vehicle.

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Chase-J.P. Morgan Financial Services - Financial Services

ChannelNet built a digital auto portal for Chase-J.P. Morgan Financial Services. The portal lets customers manage payments, view account summaries, and access offers. The solution improved the custom...er journey from start to end of payments. After launch, Subaru saw a 223% increase in portal use, Land Rover 62.3%, Jaguar 50%, and Maserati 58%. The portal supports cross-selling and delivers monthly analytics to refine the experience.

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Hunter Douglas - Consumer Goods

ChannelNet built a bilingual website network for Hunter Douglas and over 2,000 retailers. The system lets dealers personalize content while Hunter Douglas keeps brand control. ChannelNet provided hel...p desk support, training, and reporting. Customers can research products and find retailers online. Dealers saw a 20 percent increase in internet sales leads.

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Hyundai Capital America (HCA) - Financial Services

ChannelNet's patented platform powers a secure dealer portal for Hyundai Capital America. HCA needed a safe way to share financing, leasing, and OEM information with Hyundai, Genesis, and Kia dealers...hips. ChannelNet delivered a data-driven portal with user roles, video, forms, calculators, and dashboards. The solution led to 8,550% user engagement growth and over 12,202 registered users across 2,000+ dealerships.

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ChannelNet Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.88/5 ★

Read Reviews (3)
Custom Reports

3.47/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.88/5 ★

Read Reviews (3)
Custom Reports

3.47/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for ChannelNet

Top Failure Risks for ChannelNet

ChannelNet Profile

Company Name

ChannelNet

Company Website

http://www.channelnet.com/

HQ Location

430 Parklane Towers West, Dearborn, MI 48126, US

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