ChannelNet: Product updates, Customer stories, and Insights | 2026 Cuspera

ChannelNet helped Chase - J.P. Morgan create a digital customer experience for auto lease-end and retail term. The solution tracked every customer interaction and improved engagement. In April 2021, ...40,233 unique visitors accessed their personal web page, and 3,472 total leads were generated. This led to $121,520,000 in vehicle sales and $3,472,000 in profit. The platform increased customer loyalty and streamlined the financing process.
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ChannelNet gave Ally Bank data intelligence for each customer. Ally used this to personalize product offers and re-engage users. The solution tracked actions on Personal Web Pages. Results included 9....4% product use in onboarding, 5% lead generation in retail retention, and 42% lead generation at lease end. Self-serve engagement at lease end reached 24.2%. The approach helped Ally Bank drive ROI and improve customer experience.
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ChannelNet helped Chase - J.P. Morgan create a digital customer experience for auto lease and retail term. The solution tracked every customer action and matched brand style guidelines. In April 2021..., 40,233 unique visitors accessed their personal web page, and 15,579 customers logged in. 3,472 total leads were generated, with an ROI of $121,520,000 and $3,472,000 profit. 39% of customers viewed special offers for their vehicle.
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ChannelNet built stand-alone websites for each Benjamin Moore retailer. Retailers needed easy-to-update, professional sites to connect with local customers. ChannelNet's solution gave each store a br...anded website with custom content, mapping, newsletters, and email tools. Retailers could update sites without technical skills. Stores with customized sites saw 2.5 times more visitors and visitors stayed twice as long. The solution helped drive referrals and boost customer engagement.
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ChannelNet built a website for UAW Retiree Medical Benefits Trust. The goal was to help manage retiree benefits for members aged 50 to 100. The new site lets administrators update benefit criteria an...d add wellness content easily. The content management system gives full control over the website. The solution improved communication and made it easier to update information for retirees.
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ChannelNet built a branded auto portal for Chase-J.P. Morgan Financial Services. The goal was to create a seamless digital experience for auto lease and retail loan customers. The solution included p...ayment API functionality, account management, and educational content. After launch, Subaru saw a 223% increase in portal use, Land Rover 62.3%, Jaguar 50%, and Maserati 58%. The portal improved customer engagement and loyalty for high-end automotive brands.
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