ChannelNet Overview

ChannelNet's digital solutions facilitate personalized interactions with account holders, aiming to enhance customer engagement and drive measurable results. By fostering digital relationships, businesses can increase their product and service adoption rates while expanding their share of wallet. The platform emphasizes creating a seamless digital dialogue, which helps in building meaningful connections with clients. This approach not only supports lead generation but also ensures a proven return on investment through tailored engagement strategies.

Use Cases

Customers recommend Engagement Management, Cross Selling, Content Curation, as the business use cases that they have been most satisfied with while using ChannelNet.

Other use cases:

  • Helpdesk Management
  • Digital Marketing
  • Conversion Management
  • Lead Qualification: Behavioural
  • Loan Management
  • Communication Management
  • Training & Onboarding
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using ChannelNet.

Other priorities:

  • Increase Sales & Revenue
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ChannelNet Use-Cases and Business Priorities: Customer Satisfaction Data

ChannelNet works with different mediums / channels such as Website. Promotions. Video etc.

ChannelNet's features include Personalization, and Feedback Surveys. and ChannelNet support capabilities include 24/7 Support, AI Powered, Email Support, etc. also ChannelNet analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We specialize in digital marketing and sales solutions for corporations with retail outlets and in need of multi-channel solutions...." Peer review from ChannelNet

ChannelNet, belong to a category of solutions that help Lead Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ChannelNet provides omnichannel marketing automation solutions to enhance customer engagement and retention in various industries. Its SaaS model and personalization engine drive loyalty and revenue for blue-chip clients.

Comprehensive Insights on ChannelNet Use Cases

What benefits does ChannelNet offer for Engagement Management?

What makes ChannelNet ideal for Cross Selling?

What benefits does ChannelNet offer for Content Curation?

What makes ChannelNet ideal for Digital Marketing?

Case Studies

Automotive

CASE STUDY Mercedes-Benz Auto Finance Ltd.

ChannelNet created a digital welcome solution for Mercedes-Benz Auto Finance Ltd. The goal was to improve customer experience and boost retention. The solution encouraged online bill payment and pape...rless billing. ChannelNet launched the platform in 83 days. MBFS Canada also adopted the solution after the US launch.

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Financial Services

CASE STUDY Chase-J.P. Morgan Financial Services

ChannelNet built a digital auto portal for Chase-J.P. Morgan Financial Services. The portal lets customers manage payments, view account summaries, and access offers. The solution improved the custom...er journey from start to end of payments. After launch, Subaru saw a 223% increase in portal use, Land Rover 62.3%, Jaguar 50%, and Maserati 58%. The portal supports cross-selling and delivers monthly analytics to refine the experience.

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Insurance

CASE STUDY UAW Retiree Medical Benefits Trust

ChannelNet built a website for UAW Retiree Medical Benefits Trust. The goal was to help manage retiree benefits for members aged 50 to 100. The new site lets administrators update benefit criteria an...d add wellness content easily. The content management system gives full control over the website. The solution improved communication and made it easier to update information for retirees.

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Automotive

CASE STUDY TFS

ChannelNet helped TFS automate customer lifecycle communications for Toyota, Scion, and Lexus customers. TFS wanted to improve marketing processes, reduce servicing costs, and boost customer satisfac...tion. ChannelNet set up secure, self-service personal web pages and targeted email campaigns. Customers could access lease-end info and special offers online. The solution aimed to increase acquisition, retention, and upselling rates while lowering direct marketing expenses.

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Financial Services

CASE STUDY Hyundai Capital America (HCA)

ChannelNet's patented platform powers a secure dealer portal for Hyundai Capital America. HCA needed a safe way to share financing, leasing, and OEM information with Hyundai, Genesis, and Kia dealers...hips. ChannelNet delivered a data-driven portal with user roles, video, forms, calculators, and dashboards. The solution led to 8,550% user engagement growth and over 12,202 registered users across 2,000+ dealerships.

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Consumer Goods

CASE STUDY Hunter Douglas

ChannelNet built a bilingual website network for Hunter Douglas and over 2,000 retailers. The system lets dealers personalize content while Hunter Douglas keeps brand control. ChannelNet provided hel...p desk support, training, and reporting. Customers can research products and find retailers online. Dealers saw a 20 percent increase in internet sales leads.

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ChannelNet Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.88/5 ★

Read Reviews (3)
Custom Reports

3.47/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.88/5 ★

Read Reviews (3)
Custom Reports

3.47/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for ChannelNet

Top Failure Risks for ChannelNet

ChannelNet Profile

Company Name

ChannelNet

Company Website

http://www.channelnet.com/

HQ Location

430 Parklane Towers West, Dearborn, MI 48126, US

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