ChannelNet: Use-Cases, Insights and Reviews | 2026 Cuspera

ChannelNet helped Chase - J.P. Morgan create a digital customer experience for auto lease-end and retail term. The solution tracked every customer interaction and improved engagement. In April 2021, ...40,233 unique visitors accessed their personal web page, and 3,472 total leads were generated. This led to $121,520,000 in vehicle sales and $3,472,000 in profit. The platform increased customer loyalty and streamlined the financing process.
Show More..

ChannelNet built a branded auto portal for Chase-J.P. Morgan Financial Services. The goal was to create a seamless digital experience for auto lease and retail loan customers. The solution included p...ayment API functionality, account management, and educational content. After launch, Subaru saw a 223% increase in portal use, Land Rover 62.3%, Jaguar 50%, and Maserati 58%. The portal improved customer engagement and loyalty for high-end automotive brands.
Show More..

ChannelNet helped Ally Bank use My Ally Connect to make banking smarter and simpler. Ally used data from Personal Web Pages to personalize customer experiences and drive engagement. The solution led ...to 9.4% product utilization and 2.9% interactive tool engagement during onboarding. Retail retention saw 5% lead generation and 3% cross sell. Lease-end retention achieved 42% lead generation and 24.2% self-serve engagement. Ally Bank improved customer engagement and ROI with data-driven personalization.
Show More..

ChannelNet built a bilingual network of websites for Hunter Douglas and over 2,000 retailers. The solution used a content management system for local personalization while keeping brand control. Chan...nelNet provided help desk support, training, and monthly reporting. The new websites made it easy for customers to research and buy window fashions online. Dealers saw a 20 percent increase in internet sales leads.
Show More..

ChannelNet's dealer portal helped Hyundai Capital America give dealers and field sales a secure online resource. HCA needed a safe way to share financing, leasing, and other key information with Hyun...dai, Genesis, and Kia dealerships. ChannelNet used its data-driven platform to deliver content and tools through APIs, making information easy to find and use. The portal led to 8,550% user engagement growth and over 12,202 registered users across 2,000+ dealerships.
Show More..

ChannelNet implemented Personal Web Pages for TFS, a top automotive financial services provider. TFS wanted to automate customer lifecycle communications and focus on lease-end customer needs. Channe...lNet's solution gave customers secure, self-service accounts to access forms, check lease details, and view special offers. Targeted email campaigns increased customer acquisition and retention while reducing marketing costs. The program aimed to boost satisfaction, upselling, and cross-selling rates.
Show More..