CallScripter Synergy Overview
Here’s the scoop on CallScripter Synergy! We've gathered over 51 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
CallScripter Synergy, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if CallScripter Synergy is right for your needs? Our Cuspera AI engine can evaluate how CallScripter Synergy fits your specific business needs, industry, and context. Get your personalized assessment report today.
CallScripter Synergy supports business activities such as:
- Engagement Management
- Telemarketing
- Sales Call Management
- Helpdesk Management
- Contact List Management
CallScripter Synergy can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Grow Market Share, and Acquire Customers. It can help manage these activities if you use Phone Calls Offline Causes And Charity etc. for these needs.
CallScripter Synergy Telecommunications Vertical is its biggest customer base.
Reviews
"...Any Contact Centre / Call Centre / Customer Engagement Centre...." Peer review from CallScripter
CallScripter Synergy Reviews
11 buyers and buying teams have used Cuspera to assess how well CallScripter Synergy solved their Contact Center Software needs. Cuspera uses 51 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using CallScripter Synergy.
Use Cases
Peers recommend Engagement Management , Telemarketing , Sales Call Management , as the business use cases that they have been most satisfied while using CallScripter Synergy.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Phone Calls |
4.10/5 ★ |
"...The user interface allows customer advisors to handle all their interactions in one unified desktop...." CallScripter |
| engaging and following up |
3.42/5 ★ |
"...Any Contact Centre / Call Centre / Customer Engagement Centre...." Peer review from CallScripter |
| Telemarketing with Phone Calls, Offline and Causes And Charity |
3.86/5 ★ |
"...The last five years have shown ever tightening regulations in many sectors; Healthcare, Financial, Telemarketing for instance...." CallScripter |
| Sales Call Management with Phone Calls and Social Media |
3.49/5 ★ |
"...Our software has functions to suit every need when managing your call center, including script editors and social media desktops...." CallScripter |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Phone Calls |
4.10/5 ★ |
"...The user interface allows customer advisors to handle all their interactions in one unified desktop...." CallScripter |
|
| engaging and following up |
4.10/5 ★ |
| Telemarketing with Phone Calls, Offline and Causes And Charity |
3.86/5 ★ |
"...The last five years have shown ever tightening regulations in many sectors; Healthcare, Financial, Telemarketing for instance...." CallScripter |
|
| Sales Call Management with Phone Calls and Social Media |
3.49/5 ★ |
"...Our software has functions to suit every need when managing your call center, including script editors and social media desktops...." CallScripter |
|
Popular Business Setting
for CallScripter Synergy
Top Industries
- Telecommunications
Popular in
- Mid Market
IT and Other Capabilities
for CallScripter Synergy
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (7) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (7) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (6) |
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (6) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for CallScripter Synergy
Top Failure Risks for CallScripter Synergy
Vendor Profile Details
Company Name
CallScripter
Company Website
https://www.callscripter.com/HQ Location
75 Basepoint, The Havens Ipswich, Suffolk IP3 9BF United Kingdom
Employees
11-50
Social
Financials
PRIVATE
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