CallScripter Synergy Overview

Here’s the scoop on CallScripter Synergy! We've gathered over 51 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

CallScripter Synergy, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if CallScripter Synergy is right for your needs? Our Cuspera AI engine can evaluate how CallScripter Synergy fits your specific business needs, industry, and context. Get your personalized assessment report today.

CallScripter Synergy supports business activities such as:

  • Engagement Management
  • Telemarketing
  • Sales Call Management
  • Helpdesk Management
  • Contact List Management

CallScripter Synergy can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Grow Market Share, and Acquire Customers. It can help manage these activities if you use Phone Calls Offline Causes And Charity etc. for these needs.

CallScripter Synergy Telecommunications Vertical is its biggest customer base.

Reviews

"...Any Contact Centre / Call Centre / Customer Engagement Centre...." Peer review from CallScripter

CallScripter Synergy Reviews

11 buyers and buying teams have used Cuspera to assess how well CallScripter Synergy solved their Contact Center Software needs. Cuspera uses 51 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using CallScripter Synergy.

Other priorities:

  • Grow Market Share
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Telemarketing , Sales Call Management , as the business use cases that they have been most satisfied while using CallScripter Synergy.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Phone Calls

4.10/5

Read Reviews (2)

"...The user interface allows customer advisors to handle all their interactions in one unified desktop...." CallScripter
engaging and following up

3.42/5

Read Reviews (1)

"...Any Contact Centre / Call Centre / Customer Engagement Centre...."
Telemarketing with Phone Calls, Offline and Causes And Charity

3.86/5

Read Reviews (2)

"...The last five years have shown ever tightening regulations in many sectors; Healthcare, Financial, Telemarketing for instance...." CallScripter
Sales Call Management with Phone Calls and Social Media

3.49/5

Read Reviews (1)

"...Our software has functions to suit every need when managing your call center, including script editors and social media desktops...." CallScripter
PEER EXPERIENCES
Engagement Management with Phone Calls

4.10/5

Read Reviews (2)

"...The user interface allows customer advisors to handle all their interactions in one unified desktop...." CallScripter
engaging and following up

4.10/5

Read Reviews (1)

Telemarketing with Phone Calls, Offline and Causes And Charity

3.86/5

Read Reviews (2)

"...The last five years have shown ever tightening regulations in many sectors; Healthcare, Financial, Telemarketing for instance...." CallScripter
Sales Call Management with Phone Calls and Social Media

3.49/5

Read Reviews (1)

"...Our software has functions to suit every need when managing your call center, including script editors and social media desktops...." CallScripter

Based on peer insights

Cuspera recommends CallScripter Synergy for

Use Cases Engagement Management , Telemarketing , Sales Call Management
Medium Phone Calls, Offline, Causes And Charity
Business Priorities Enhance Customer Relationships, Increase Sales & Revenue, Grow Market Share
Industries Telecommunications

Popular Business Setting

for CallScripter Synergy

Top Industries

  • Telecommunications

Popular in

  • Mid Market

IT and Other Capabilities

for CallScripter Synergy

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.94/5

Read Reviews (7)
Email Support

2.90/5

Read Reviews (1)
Chat Support

2.90/5

Read Reviews (1)
Phone Support

2.90/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.94/5

Read Reviews (7)
Email Support

2.90/5

Read Reviews (1)
Chat Support

2.90/5

Read Reviews (1)
Phone Support

2.90/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.68/5

Read Reviews (6)
Analytics

3.42/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.68/5

Read Reviews (6)
Analytics

3.42/5

Read Reviews (1)

Software Failure Risk Guidance

?

for CallScripter Synergy

Top Failure Risks for CallScripter Synergy

Vendor Profile Details

Company Name

CallScripter

HQ Location

75 Basepoint, The Havens Ipswich, Suffolk IP3 9BF United Kingdom

Employees

11-50

Social

Financials

PRIVATE