CallCabinet has launched its Compliant Recording & Analytics solution for Zoom Meetings and Zoom Phone. This cloud-native service offers automatic recording, conversation analytics, and business inte...lligence reporting. It supports compliance with regulations like PCI DSS and HIPAA, and features military-grade encryption. The solution enhances operational efficiency and is designed for hybrid work environments.
Compliant Call Recording for Microsoft Teams Provisioned with a Click
CallCabinet has launched an enhanced auto-provisioning capability for Microsoft Teams, simplifying the deployment of compliant call recording and AI-driven conversation analytics. This feature allows... businesses to quickly activate licenses through the Microsoft Marketplace, offering ease of use, granular control, and compliance assurance with regulations like GDPR and HIPAA.
Enhanced MS Teams Compliant Video Conference Recording
CallCabinet has enhanced its Microsoft Teams compliant video conference recording capabilities. The update includes multiple video streams and screen sharing, allowing users to record up to nine acti...ve video streams simultaneously. This enhancement aims to improve user experience in various settings, such as online learning and large-scale conferences, by providing a comprehensive view of video conferences.
CallCabinet now supports SA English within their Analytics engine
CallCabinet has enhanced its Atmos Analytics solution to support South African English, addressing demand from partners and clients. This addition follows 14 months of language data analysis and expa...nds the platform's capabilities to 17 languages. Atmos provides AI-driven voice analytics for compliance and business intelligence, supporting industry-specific vocabulary and sentiment analysis.
CallCabinet Conversation Analytics: Your May 2025 Update!
CallCabinet has released its May 2025 update for Conversation Analytics, enhancing AI-driven compliance call recording and analytics capabilities. The update introduces improved sentiment analysis, e...xpanded language support, and advanced reporting features. These enhancements help businesses meet regulatory requirements and gain deeper insights from customer interactions, strengthening CallCabinets position in the conversation analytics and compliance recording market.
CallCabinets New UI and AI-Powered Conversation Analytics
CallCabinet has upgraded its AI-driven conversation analytics platform, introducing a streamlined user interface, centralized navigation, and enhanced agent performance analytics with question-based ...scorecards, aiming to improve data accessibility and analytical depth for users.
CallCabinet has launched an advanced AI-driven conversation analytics tool, enhancing their product offerings in compliance call recording and quality assurance automation for contact centers.
Unlock Deeper Call Insights with Advanced Playback and Tagging
CallCabinet introduces advanced playback and tagging features for deeper call insights, enhancing compliance and analytics for various integrations like Cisco Webex and Microsoft Teams.
Now Included: Selective AI Transcription and Call Summarization!
CallCabinet now offers selective AI transcription and call summarization, enhancing its call recording search products and analytics solutions for improved quality assurance and compliance.
Strategic Partnerships and Integrations of CallCabinet
CallCabinet cements partnership with Telin at Training Summit
CallCabinet has solidified its partnership with Telin during the Tampa Training Summit. This collaboration focuses on enhancing compliance call recording solutions, with CallCabinet showcasing its cl...oud-native technology. The summit aims to provide 3CX training and certification, promoting CallCabinet's capabilities in compliance and analytics to partners and resellers.
Partnership with Telin brings compliance to 3CX clients
CallCabinet has partnered with Telin to enhance compliance call recording for 3CX clients. This collaboration integrates CallCabinet's cloud-native solutions with Telin's 3CX SIP trunks and hosting s...ervices, offering seamless compliance recording, quality assurance, and voice analytics. The partnership aims to support businesses in regulated industries by providing comprehensive compliance solutions.
CallCabinet Partners with 8x8 to Deliver Integrated Compliance Recording
CallCabinet has partnered with 8x8 to integrate its compliance call recording solutions into the 8x8 Platform for CX. This strategic partnership enhances regulatory compliance and security for joint ...customers, supporting various deployment models and enabling seamless communication across devices. The collaboration also includes integration with Microsoft Teams, offering a robust platform for optimizing communication workflows and ensuring data security.
California Telecom Selects CallCabinet as Its Exclusive Compliance-Recording Partner for Its UCaaS Platform - Yahoo Finance
California Telecom has chosen CallCabinet as its exclusive compliance-recording partner for its UCaaS platform. This partnership integrates CallCabinet's AI-powered compliance call recording and anal...ytics, offering features like transcription, sentiment analysis, and automated call quality assurance. The solution supports key compliance standards such as PCI-DSS and HIPAA, providing secure, scalable recording capabilities without additional hardware.
CallCabinet Now Available Through Cisco SolutionsPlus
CallCabinet's compliance call recording solutions are now available through Cisco SolutionsPlus, enhancing integration with platforms like Cisco Webex, Microsoft Teams, and Zoom.
Mergers, Acquisitions, and Business Moves by CallCabinet
CallCabinet acquired by Smarsh to power future of global voice compliance, analytics
Smarsh has acquired CallCabinet, a leading provider of compliance call recording and analytics software. This acquisition expands Smarshs capabilities in voice compliance and strengthens its position... in the global communications intelligence market. The integration will deliver advanced voice capture and analytics solutions to regulated industries, enhancing compliance, security, and data management for enterprise customers.
CallCabinet acquired by Smarsh to power future of global voice compliance, analytics - ITWeb
Smarsh has acquired CallCabinet, a leader in cloud-native compliance call recording and AI-powered voice analytics. The acquisition merges CallCabinets advanced voice technology with Smarshs complian...ce and communication intelligence platform. This creates a unified solution for global voice compliance, analytics, and governance, targeting financial institutions, insurers, and government agencies.
Leadership and Executive Team Updates at CallCabinet
CallCabinet Appoints Vice President of Sales for Asia Pacific
CallCabinet has appointed Tim Ward as Vice President of Sales for the Asia Pacific region. Ward will focus on expanding CallCabinet's partner ecosystem and strengthening relationships with unified co...mmunications providers. His extensive experience in call recording and voice analytics SaaS will support CallCabinet's growth and digital transformation efforts in the APAC market.
Corporate News and Organizational Updates on CallCabinet
CallCabinet celebrates A Decade Of Compliance
CallCabinet celebrates its tenth anniversary, highlighting its pioneering role in cloud-native call recording. The company emphasizes its continuous innovation in compliance recording, particularly f...or unified communications platforms like Microsoft Teams and Cisco Webex. CallCabinet's solutions integrate with various business software, offering comprehensive compliance and analytics capabilities.
