Calabrio Advanced Reporting Overview

Calabrio Advanced Reporting provides a centralized platform for accurate, real-time contact center data and analytics. It enables efficient data collection, rich visualizations, and seamless collaboration for better decision-making.

Use Cases

Customers recommend Competitive Intelligence, Engagement Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Calabrio Advanced Reporting.

Other use cases:

  • Sending & Publishing Communications
  • Collaboration
  • Lead Analytics
  • Social Media Analytics
  • Cross Selling
  • Generation Of New Leads
  • Measuring Customer Satisfaction
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Calabrio Advanced Reporting.

Other priorities:

  • Build Brand Awareness
See all business priorities See less business priorities

Calabrio Advanced Reporting Use-Cases and Business Priorities: Customer Satisfaction Data

Calabrio Advanced Reporting works with different mediums / channels such as Omnichannel, and Website,

Calabrio Advanced Reporting's features include Dashboard.

Reviews

"Don’t let fear of the unknown drive biz decisions. Real insights come from analytics, not gut instincts" - J Ryan Bradley

Calabrio Advanced Reporting, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Calabrio Advanced Reporting

Top Industries

  • Hospitality
  • Financial Services
  • Utilities

Popular in

Calabrio Advanced Reporting is popular in Hospitality, Financial Services, and Utilities and is widely used by

Comprehensive Insights on Calabrio Advanced Reporting Use Cases

What makes Calabrio Advanced Reporting ideal for Competitive Intelligence?

How can Calabrio Advanced Reporting enhance your Engagement Management process?

7+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Calabrio Advanced Reporting solved their Contact Center Software needs. Cuspera uses 190 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Calabrio Advanced Reporting testimonial

J Ryan Bradley

Business Director

Major U.S. Insurer

Don’t let fear of the unknown drive biz decisions. Real insights come from analytics, not gut instincts Testimonial By J Ryan Bradley
Calabrio Advanced Reporting testimonial

Beth Bax

Assistant Director, QA

Grand Canyon University

Calabrio is designed for people who need to quickly find specific data to get the job done. Testimonial By Beth Bax
Calabrio Advanced Reporting testimonial

Daniel Acosta

Call Center Applications Analyst

Houston Methodist Hospital

To get the best from your employees, think about the culture that supports them. Testimonial By Daniel Acosta
CUSTOMERS TESTIMONIALS
Calabrio Advanced Reporting testimonial

J Ryan Bradley

Business Director

Major U.S. Insurer

Don’t let fear of the unknown drive biz decisions. Real insights come from analytics, not gut instincts Testimonial By J Ryan Bradley
Calabrio Advanced Reporting testimonial

Beth Bax

Assistant Director, QA

Grand Canyon University

Calabrio is designed for people who need to quickly find specific data to get the job done. Testimonial By Beth Bax
Calabrio Advanced Reporting testimonial

Daniel Acosta

Call Center Applications Analyst

Houston Methodist Hospital

To get the best from your employees, think about the culture that supports them. Testimonial By Daniel Acosta

Case Studies

COMPANY INDUSTRY CASE STUDIES
Calabrio Advanced Reporting case study
Hospitality
Hospitality
Case Study Cygnific

Cygnific gains efficiency by automating reporting with Calabrio Advanced Reporting

Read More
Calabrio Advanced Reporting case study
Hospitality
Hospitality
Case Study Cygnific

Cygnific gains efficiency by automating reporting with Calabrio Advanced Reporting

Read More
Calabrio Advanced Reporting case study
Hospitality
Hospitality
Case Study Cygnific

Cygnific gains efficiency by automating reporting with Calabrio Advanced Reporting

Read More
lightning

Peers used Calabrio Advanced Reporting for competitive intelligence and engagement management

Calabrio Advanced Reporting Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.52/5 ★

Read Reviews (3)
Analytics

4.38/5 ★

Read Reviews (37)
Custom Reports

4.11/5 ★

Read Reviews (53)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.52/5 ★

Read Reviews (3)
Analytics

4.38/5 ★

Read Reviews (37)
Custom Reports

4.11/5 ★

Read Reviews (53)

Software Failure Risk Guidance

?

for Calabrio Advanced Reporting

Top Failure Risks for Calabrio Advanced Reporting

Calabrio News

Calabrio ONE is WFM & Contact Centre Software Leader

Contact centre software user feedback on G2 garners Calabrio five #1 rankings across 83 awarded reports - Calabrio ONE.

16/07/2024 - source

Calabrio Enhances its Innovative AI-driven Business Intelligence Tools

Calabrio Enhances its Innovative AI-driven Business Intelligence Tools. Contact centres faster performance information with calabrio ONE.

24/06/2024 - source

Calabrio Profile

Company Name

Calabrio

Company Website

https://www.calabrio.com/

HQ Location

400 N 1st Ave N, Suite 300, Minneapolis, MN 55401, US

Employees

51-100

Social

Financials

M&A