C2 ATOM Overview
C2-atom offers a fully scalable ITSM platform with extensive customization and rapid adoption. Suitable for any industry, C2 ITSM meets diverse ITSM needs efficiently.
Use Cases
Customers recommend Helpdesk Management, Knowledge Management, Workflow Management, as the business use cases that they have been most satisfied with while using C2 ATOM.
Business Priorities
Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using C2 ATOM.
C2 ATOM Use-Cases and Business Priorities: Customer Satisfaction Data
C2 ATOM works with different mediums / channels such as Phone Calls, and E-Mail,
C2 ATOM's features include Ticketing, Dashboard, and Templates.
Reviews
"...We are about to solving these problems: - Only two ways to communicate with our helpdesk (phone and email) - Clients cannot follow their request status...." Peer review by Alexandre G, Technicien informatique, Information Technology and Services
C2 ATOM, ServiceNow® Knowledge Management, Vision Helpdesk, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for C2 ATOM
Top Industries
- Oil & Energy
- Government Administration
- Wholesale
Popular in
- Enterprise
- Mid Market
- Small Business
C2 ATOM is popular in Oil & Energy, Government Administration, and Wholesale and is widely used by Enterprise, Mid Market, and Small Business.
Comprehensive Insights on C2 ATOM Use Cases
Why is C2 ATOM the best choice for Helpdesk Management?
How does C2 ATOM address your Knowledge Management Challenges?
What benefits does C2 ATOM offer for Workflow Management?
What solutions does C2 ATOM provide for Onboarding?
12+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well C2 ATOM solved their Help Desk needs. Cuspera uses 401 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Peers used C2 ATOM for helpdesk management and knowledge management
C2 ATOM Competitors
C2 ATOM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (56) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (56) |
Software Failure Risk Guidance
?for C2 ATOM
Overall Risk Meter
Top Failure Risks for C2 ATOM
C2 Innovations Profile
Company Name
C2 Innovations
Company Website
https://www.c2enterprise.com/enHQ Location
20865 Chemin de la Côte-Nord,Suite 102,Boisbriand, Québec J7E 4H5, CA
Employees
11-50
Social
Financials
PRIVATE
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