bxp software: Product updates, Customer stories, and Insights | 2026 Cuspera

bxp software helped Airport Driving School upgrade their CRM and booking system. The new solution made booking, instructor management, and payments easier. The system improved the client journey and ...made processes more intuitive and interactive. Airport Driving School rarely misses calls now and captures more business. Training costs dropped due to the system's ease of use. Integration with the Driving Instructor App harmonized their process.
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bxp software helped the Association of Compliance Officers in Ireland (ACOI) replace their outdated membership system. The new solution connected their website, administration, and membership databas...e. It automated tasks, improved event management, and made email communication easier. Staff saved time and costs. Members can now book events and update details online. The CEO said bxp software brought together many important functions for ACOI.
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bxp software helped Dublin City Council improve customer experience. The council needed better training and quality checks for customer contacts. They chose bxp software for its easy updates and flex...ible eLearning and quality assurance tools. The system let them link training to assessments and adjust scoring to fit their needs. Key results focused on faster response, more agent availability, and better first call resolution. The council praised bxp software for strong support and confidence in the team.
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bxp software helped Telefonica o2 in Ireland improve customer retention with a real-time loyalty program tool. Agents could enter a mobile number and instantly see personalized offers for each custom...er. This made it easier for agents to negotiate and keep high-value customers. Using bxp software reduced churn by 2%, saving over 24,000 customers in a year. The return on investment was about 15:1, and saved customers spent 10% more than average.
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bxp software created a program for Fingal Counselling Services. The project was done pro-bono. This shows how a community group and a private business can work together. The solution helped Fingal Co...unselling Services support their cause. The testimonial highlights the value of partnership between business and community groups.
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bxp software helped Gift Voucher Shop adapt the product to fit their business needs. The team worked closely on setup and training. They created different solutions for the company. Customer service ...was helpful and responsive. The team was knowledgeable and reliable. Gift Voucher Shop recommends bxp software as a one stop package for business.
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