Brightpearl Sales Order Management Overview
This is a summary of the comprehensive capabilities and benefits of Brightpearl Sales Order Management based on over 3197 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Brightpearl Sales Order Management, belong to a category of solutions that help Commerce and Sales. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Brightpearl Sales Order Management is right for your needs? Our Cuspera AI engine can evaluate how Brightpearl Sales Order Management fits your specific business needs, industry, and context. Get your personalized assessment report today.
Brightpearl Sales Order Management supports business activities such as:
- Order Management
- Proposal & Quote Management
- Helpdesk Management
- Touchpoint Management
- Products & Pricelist Management
Brightpearl Sales Order Management can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve Digital And Social Presence, Improve Internal Communications, etc. It can help manage these activities if you use Offline Point Of Sale Review Sites etc. for these needs. As a solution, Brightpearl Sales Order Management's capabilities include Recording, Personalization, Ticketing, etc.
Brightpearl Sales Order Management was founded in 2007. Retail Vertical is its biggest customer base.
Reviews
"We’ve been delivering 99% of orders as next day delivery during the pandemic – with less staff. Brightpearl has been essential to our success. " - Rob Cooper
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Brightpearl Sales Order Management solved their Commerce and Sales needs. Cuspera uses 3197 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Commerce and Sales needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Brightpearl Sales Order Management.
Use Cases
Peers recommend Order Management , Proposal & Quote Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Brightpearl Sales Order Management.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Order Management |
4.81/5 ★ |
"...Managing orders as well is really easy and you can quickly move orders between customers or duplicate it...." Peer review by Verified User, Account Manager in Customer Service, Wholesale |
| Proposal & Quote Management |
4.40/5 ★ |
"...Brightpearl is not so well suited to our commercial business where we quote for work and require deposits against payments and specific bill of material breakdowns for consumables etc., so it wasn't so well suited to that...." Peer review by Verified User, General Manager in Sales, Consumer Goods |
| Helpdesk Management with Offline and Point Of Sale |
4.80/5 ★ |
"...I highly suggest at least speaking with their sales staff or setting up a free trial to see if it will be a good fit for your business.cloud-based, consistent upgrades/improvements, helpful support staff cloud-based, consistent upgrades/improvements, helpful support staff..." Peer review by Anonymous Reviewer, Internet |
| PEER EXPERIENCES | |
|---|---|
| Order Management |
4.81/5 ★ |
"...Managing orders as well is really easy and you can quickly move orders between customers or duplicate it...." Peer review by Verified User, Account Manager in Customer Service, Wholesale |
|
| Proposal & Quote Management |
4.40/5 ★ |
"...Brightpearl is not so well suited to our commercial business where we quote for work and require deposits against payments and specific bill of material breakdowns for consumables etc., so it wasn't so well suited to that...." Peer review by Verified User, General Manager in Sales, Consumer Goods |
|
| Helpdesk Management with Offline and Point Of Sale |
4.80/5 ★ |
"...I highly suggest at least speaking with their sales staff or setting up a free trial to see if it will be a good fit for your business.cloud-based, consistent upgrades/improvements, helpful support staff cloud-based, consistent upgrades/improvements, helpful support staff..." Peer review by Anonymous Reviewer, Internet |
|
39+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3197 insights from peers and experts to help you assess how these Brightpearl Sales Order Management use cases fit your Commerce and Sales needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We’ve been delivering 99% of orders as next day delivery during the pandemic – with less staff. Brightpearl has been essential to our success. Testimonial By Rob Cooper |
|
Two years ago we were processing 1300 orders a month, and post-Brightpearl, we’re processing approximately 25,000 orders a month. Testimonial By Bruce Gibson |
|
|
Using Brightpearl allows us to process orders twice as fast as before, giving us the confidence to introduce multiple delivery options, including late next-day delivery services, as we now know that we will be able to fulfill our service promises effectively. Testimonial By Andy Lockley |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Rob Cooper Fairfax & Favor |
We’ve been delivering 99% of orders as next day delivery during the pandemic – with less staff. Brightpearl has been essential to our success. Testimonial By Rob Cooper |
|
Bruce Gibson Electric Tobacconist |
Two years ago we were processing 1300 orders a month, and post-Brightpearl, we’re processing approximately 25,000 orders a month. Testimonial By Bruce Gibson |
|
Andy Lockley Head Of Ecommerce Love Shopping Direct |
Using Brightpearl allows us to process orders twice as fast as before, giving us the confidence to introduce multiple delivery options, including late next-day delivery services, as we now know that we will be able to fulfill our service promises effectively. Testimonial By Andy Lockley |
Frequently Asked Questions(FAQ)
for Brightpearl Sales Order Management
What is Brightpearl Sales Order Management?
What is Brightpearl Sales Order Management used for?
What are the top features of Brightpearl Sales Order Management?
Who uses Brightpearl Sales Order Management?
Where is Brightpearl Sales Order Management located?
Popular Business Setting
for Brightpearl Sales Order Management
Top Industries
- Retail
- Wholesale
- Apparel & Fashion
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Brightpearl Sales Order Management to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for Brightpearl Sales Order Management
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (77) |
| Personalization | Read Reviews (41) |
| Ticketing | Read Reviews (36) |
| Templates | Read Reviews (24) |
| Dashboard | Read Reviews (18) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (77) |
| Personalization | Read Reviews (41) |
| Ticketing | Read Reviews (36) |
| Templates | Read Reviews (24) |
| Dashboard | Read Reviews (18) |
IT and Other Capabilities
for Brightpearl Sales Order Management
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (226) |
| Data Import | Read Reviews (618) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (226) |
| Data Import | Read Reviews (618) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (29) |
| Email Support | Read Reviews (38) |
| Phone Support | Read Reviews (37) |
| 24/7 Support | Read Reviews (440) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (29) |
| Email Support | Read Reviews (38) |
| Phone Support | Read Reviews (37) |
| 24/7 Support | Read Reviews (440) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (104) |
| Custom Reports | Read Reviews (458) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (104) |
| Custom Reports | Read Reviews (458) |
Software Failure Risk Guidance
?for Brightpearl Sales Order Management
Overall Risk Meter
Top Failure Risks for Brightpearl Sales Order Management
Vendor Profile Details
HQ Location
First Floor, New Bond House, Bond Street, Bristol, BS2 9AG
Employees
51-100
Social
Financials
PRIVATE
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