About BrandsEye

BrandsEye is an AI and human intelligence Platform for financial services, telecommunications, and retail that enables real-time mitigation of risk, improved retention and acquisition rates, and superior customer experience.

BrandsEye’s uses the combination of AI and human intelligence for understanding the nuances of human conversation. Its proprietary crowd-sourcing platform consisting of local language contributors filter noise out of high-risk, high value conversations and enable verification and categorisation of social media posts and other short-form texts.

BrandsEye’s Social Customer Service Audit includes an analysis of Twitter customer response time, response rate and a share of priority conversation, which enables improving customer service, customer value, and retention and acquisition rates.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well BrandsEye solves your Social Media Marketing needs.

Business Priorities

Enhance Customer Relationships and Build Brand Awareness are the most popular business priorities peers achieved using BrandsEye.

Other priorities:

  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Improve ROI
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Social Media Management , Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using BrandsEye.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Social Media Management with Social Media

4.93/5

Read Reviews (27)

"...I have worked with a number of social media monitoring and analytics platforms, and I always return to and recommend BrandsEye...." Peer review by Leonie Mollentze, Owner, Ringmistress Media
monitoring social media

4.87/5

Read Reviews (17)

social media analytics

4.67/5

Read Reviews (7)

Engagement Management

4.81/5

Read Reviews (19)

"...Channel mapping allows you to assess customer interactions with particular touchpoints, such as call centres and mobile apps...." Customer Experience
engaging and following up

4.74/5

Read Reviews (12)

Communication Management with Social Media

4.87/5

Read Reviews (17)

"...This goes beyond social monitoring and delivers insightful data you can use to build a better persona online...." 12 Tools To Improve Your Brand, Email Management and Content Writing
tracking & monitoring communications

4.87/5

Read Reviews (17)

PEER EXPERIENCES
Social Media Management with Social Media

4.93/5

Read Reviews (27)

"...I have worked with a number of social media monitoring and analytics platforms, and I always return to and recommend BrandsEye...." Peer review by Leonie Mollentze, Owner, Ringmistress Media
monitoring social media

4.93/5

Read Reviews (17)

social media analytics

4.93/5

Read Reviews (7)

Engagement Management

4.81/5

Read Reviews (19)

"...Channel mapping allows you to assess customer interactions with particular touchpoints, such as call centres and mobile apps...." Customer Experience
engaging and following up

4.81/5

Read Reviews (12)

Communication Management with Social Media

4.87/5

Read Reviews (17)

"...This goes beyond social monitoring and delivers insightful data you can use to build a better persona online...." 12 Tools To Improve Your Brand, Email Management and Content Writing
tracking & monitoring communications

4.87/5

Read Reviews (17)

12+ more Business Use Cases

Our AI advisor, Wyz, harnessed 446 insights from peers and experts to help you assess how these BrandsEye use cases fit your Social Media Marketing needs.

Popular Business Setting

for BrandsEye

Top Industries

  • Marketing and Advertising
  • Media Production
  • Telecommunications

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Peers used BrandsEye to Enhance customer relationships and Build brand awareness

Peer and Expert Opinion on Features

for BrandsEye

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.33/5

Read Reviews (19)
Live monitoring

4.46/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Dashboard

4.33/5

Read Reviews (19)
Live monitoring

4.46/5

Read Reviews (5)

IT and Other Capabilities

for BrandsEye

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.90/5

Read Reviews (57)
Data Export

4.27/5

Read Reviews (18)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.90/5

Read Reviews (57)
Data Export

4.27/5

Read Reviews (18)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.80/5

Read Reviews (51)
Email Support

4.04/5

Read Reviews (3)
Chat Support

4.04/5

Read Reviews (3)
Phone Support

4.04/5

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.80/5

Read Reviews (51)
Email Support

4.04/5

Read Reviews (3)
Chat Support

4.04/5

Read Reviews (3)
Phone Support

4.04/5

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.89/5

Read Reviews (5)
Analytics

4.93/5

Read Reviews (63)
Custom Reports

4.85/5

Read Reviews (78)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.89/5

Read Reviews (5)
Analytics

4.93/5

Read Reviews (63)
Custom Reports

4.85/5

Read Reviews (78)

Failure Risk Guidance Security Report

?

for BrandsEye

Overall Risk Meter

Low Medium High

Top Failure Risks for BrandsEye

Vendor Profile Details

Company Name

BrandsEye

Company Website

https://www.brandseye.com/

HQ Location

Central Working Victoria, 25 Eccleston Place, London, London SW1W 9NF, GB

Employees

51-100

Social

Financials

Private