Sitecore CDP Overview

Sitecore CDP, recognized in Gartner's Personalisation Engine Magic Quadrant 2018, uses AI-powered personalisation. It ingests data via secure stream, batch, and REST APIs, monitoring real-time interactions.

Use Cases

Customers recommend Engagement Management, Lead Qualification: Technographic, Advertisement, as the business use cases that they have been most satisfied with while using Sitecore CDP.

Other use cases:

  • Contract Management
  • Lifetime Value Management
  • Communication Management
  • Campaign Management
  • Rating And Review Management
  • Channel Marketing
  • Digital Signature
See all use cases See less use cases

Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Sitecore CDP.

Other priorities:

  • Enhance Customer Relationships
  • Increase Customer Life Time Value
  • Acquire Customers
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
See all business priorities See less business priorities

Sitecore CDP Use-Cases and Business Priorities: Customer Satisfaction Data

Sitecore CDP works with different mediums / channels such as E-Mail. Mobile. Display Advertisement etc.

Sitecore CDP's features include Personalization. and Sitecore CDP support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Sitecore CDP analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Boxever is a personalisation platform that uses data and AI to help the worlds biggest brands make every customer interaction smarter...." Peer review from Boxever

Peer review evidence (same sources as the product rating summary)

"...See how you can optimise every customer interaction with smart experimentation and personalisation using Boxever's personalisation platform...." Interactive Product Tour
"...Roots, branches and trees Technology companies like Boxever work with Enterprise Ireland to help extend their global reach...." What Is the Future of Packaged Vacations After Thomas Cook s Collapse? - Skift plus 1 more
"...What sets it apart: Boxever is CDP that collects data on web visits, mobile activity, email activity, calls, ads, and more...." 10+ Best Customer Data Platform Software Apps

Sitecore CDP, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sitecore CDP

Top Industries

  • Information Technology and Services
  • Utilities
  • Retail

Popular in

  • Small Business

Sitecore CDP is popular in Information Technology And Services, Utilities, and Retail and is widely used by Small Business,

Sitecore CDP Customer wins, Customer success stories, Case studies

What solutions does Sitecore CDP provide for Engagement Management?

What makes Sitecore CDP ideal for Lead Qualification: Technographic?

How can Sitecore CDP optimize your Contract Management Workflow?

How efficiently Does Sitecore CDP manage your Lifetime Value Management?

11 buyers and buying teams have used Cuspera to assess how well Sitecore CDP solved their Customer Data Platform needs. Cuspera uses 429 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

 

EgyptAir - Aviation - Large

EgyptAir Uses Sitecore AI to Enhance Passenger Experience - MarTech Cube

Cairo, Egypt

EgyptAir has adopted Sitecore's AI-powered platform to enhance digital experiences and personalize passenger engagement. The implementation of SitecoreAI aims to support EgyptAir's strategy to expand... its fleet and increase passenger travel, aligning with Egypt's Vision 2030. The platform will power EgyptAir's digital front end, including websites and app content, as part of a broader digital transformation initiative.

Read on →
 

EgyptAir - Airline - Large

EgyptAir Moves Passenger Experience into the AI Era with Sitecore

Cairo, Egypt

EgyptAir has selected Sitecore's AI-powered platform to enhance its digital passenger experience. The airline will use SitecoreAI to provide personalized service and support across multiple digital c...hannels, aligning with Egypt's Vision 2030 to boost tourism. This initiative is part of EgyptAir's broader digital transformation strategy.

Read on →
 

TechTarget: $225 million Sitecore deal aims to enhance AI search strategies

Sitecore's $225 million acquisition aims to enhance AI search strategies, particularly in Answer Engine Optimization. This investment is expected to boost Sitecore's platform capabilities, enabling o...rganizations to leverage AI more effectively in search functions.

Read on →
 

AGLC (Alberta Gaming, Liquor and Cannabis) - Government Administration - Large

St. Albert, Canada

Sitecore OrderCloud helped AGLC automate B2B order management. Manual processes were replaced with automated workflows, cutting annual costs by $400,000. Order processing times improved by 20%. Unpla...nned downtime dropped by over 50%. Retailers now order 24/7 and weekly sales reached $13 million. The new platform ensures fair product distribution and supports regulatory compliance.

 

Atkore - Manufacturing - Large

Harvey, USA

Atkore used Sitecore to unify four brands and launch nine regional websites on a single platform. The company improved user experience and consistency for customers worldwide. Monthly users increased... by 115%. Pages now load five times faster, with 90% loading in one second. Atkore centralized digital assets, reduced duplication, and accelerated deployments to five minutes. Customers can now access localized products and content across six languages.

 

United Airlines - Airlines - Very Large

Chicago, USA

Sitecore helped United Airlines improve airport experiences for 36 million travelers each year. United used Sitecore's composable SaaS platform to modernize digital signage and deliver real-time, per...sonalized information at gates. The solution also enhanced employee portals for 70,000 staff, making safety and policy info easier to access. Travelers now get timely updates and can check bag status before boarding. Content management is faster and more flexible, with plans for more personalization and languages.

Getting started with Sitecore CDP

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Peers used Sitecore CDP for engagement management and lead qualification: technographic

Sitecore CDP Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.79/5 ★

Read Reviews (32)
Analytics

4.77/5 ★

Read Reviews (37)
Custom Reports

4.48/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.79/5 ★

Read Reviews (32)
Analytics

4.77/5 ★

Read Reviews (37)
Custom Reports

4.48/5 ★

Read Reviews (16)

Software Failure Risk Guidance

?

for Sitecore CDP

Overall Risk Meter

Low Medium High

Top Failure Risks for Sitecore CDP

Sitecore News

Partnership

Sitecore and Dataweavers Expand Sovereign Cloud Hosting for SitecoreAI ...

Sitecore and Dataweavers expand their strategic alliance to offer sovereign cloud hosting for SitecoreAI in regulated markets like China, the Middle East, and Canada. This collaboration enables enterprises to meet local data residency requirements without rebuilding their platform investments, leveraging Arc's hosting model for seamless SitecoreAI deployment.

Partnership

Enterprise Tech Spending in Latin America Accelerates as TEAM International Secures Exclusive Regional Sitecore Deal, Launches TEAMCX - markets.businessinsider.com

TEAM International has become a Platinum Partner with Sitecore, securing exclusive reseller agreements for Sitecore solutions in Colombia, Mexico, Brazil, and Argentina. This partnership aims to enhance the deployment of Sitecore's AI-driven digital experience software in Latin America, addressing regional demand for localized customer data and personalized marketing infrastructure.

Partnership

› team-international-and-sitecore-expand-strategic...

Sitecore and TEAM International have expanded their strategic partnership, making TEAM the exclusive reseller of Sitecore solutions in Colombia, Mexico, Brazil, and Argentina. This collaboration aims to enhance AI-powered digital experiences in Latin America, providing local support and enabling companies to adopt Sitecore's technology for improved customer engagement and digital transformation.

Partnership

TEAM International and Sitecore Expand Strategic Partnership to Accelerate Digital Experiences in Latin America

TEAM International and Sitecore have expanded their partnership, with TEAM International becoming the exclusive reseller of Sitecore solutions in Colombia, Mexico, Brazil, Chile, and Argentina. This collaboration aims to enhance digital experiences in Latin America by integrating Sitecore's technology with TEAM's local expertise.

Sitecore Profile

Company Name

Sitecore

Company Website

https://www.sitecore.com/

Year Founded

2001

HQ Location

101 California Street, Suite 1600, San Francisco, CA, 94111

Employees

501-1000

Social

Financials

PRIVATE