Sitecore CDP Overview

Sitecore CDP, recognized in Gartner's Personalisation Engine Magic Quadrant 2018, uses AI-powered personalisation. It ingests data via secure stream, batch, and REST APIs, monitoring real-time interactions.

Use Cases

Customers recommend Engagement Management, Lead Qualification: Technographic, Advertisement, as the business use cases that they have been most satisfied with while using Sitecore CDP.

Other use cases:

  • Contract Management
  • Lifetime Value Management
  • Communication Management
  • Campaign Management
  • Rating And Review Management
  • Channel Marketing
  • Digital Signature
See all use cases See less use cases

Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Sitecore CDP.

Other priorities:

  • Enhance Customer Relationships
  • Increase Customer Life Time Value
  • Acquire Customers
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
See all business priorities See less business priorities

Sitecore CDP Use-Cases and Business Priorities: Customer Satisfaction Data

Sitecore CDP works with different mediums / channels such as E-Mail. Mobile. Display Advertisement etc.

Sitecore CDP's features include Personalization. and Sitecore CDP support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Sitecore CDP analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Boxever is a personalisation platform that uses data and AI to help the worlds biggest brands make every customer interaction smarter...." Peer review from Boxever

Peer review evidence (same sources as the product rating summary)

"...Boxever s personalisation platform has helped us make every customer interaction more relevant, personalised and profitable adding value to our customer journey at every stage...." Boxever Digital Optimisation Platform
"...We ve introduced Boxever s industry-leading technology into our marketing and communication stack to help transform our customer experience...." Boxever Digital Optimisation Platform
"...It integrates seamlessly with your email management platforms such as IBM Unica, SFMC, and Oracle Responsys, as well as with your paid media solutions like Doubleclick, Google Ads, and Facebook to empower you to execute a full array of marketing campaigns...." Peer review from Featured Customers

Sitecore CDP, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sitecore CDP

Top Industries

  • Information Technology and Services
  • Utilities
  • Retail

Popular in

  • Small Business

Sitecore CDP is popular in Information Technology And Services, Utilities, and Retail and is widely used by Small Business,

Sitecore CDP Customer wins, Customer success stories, Case studies

How does Sitecore CDP address your Engagement Management Challenges?

How can Sitecore CDP optimize your Lead Qualification: Technographic Workflow?

What Are the key features of Sitecore CDP for Contract Management?

What solutions does Sitecore CDP provide for Lifetime Value Management?

11 buyers and buying teams have used Cuspera to assess how well Sitecore CDP solved their Customer Data Platform needs. Cuspera uses 429 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

 

TechTarget: $225 million Sitecore deal aims to enhance AI search strategies

Sitecore's $225 million acquisition aims to enhance AI search strategies, particularly in Answer Engine Optimization. This investment is expected to boost Sitecore's platform capabilities, enabling o...rganizations to leverage AI more effectively in search functions.

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Scrunch

Crunch Time' for AI Visibility: Sitecore's Acquisition of Scrunch Gives Brands an Edge Beyond AEO

Sitecore has acquired Scrunch to enhance AI visibility and content optimization for brands. Scrunch's Agent Experience Platform (AXP) helps format content for AI agents, improving brand visibility in... AI search results. This acquisition positions Sitecore to better support marketers in creating AI-readable content, aligning with the shift towards AI-powered marketing infrastructure.

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AGLC (Alberta Gaming, Liquor and Cannabis) - Government Administration - Large

St. Albert, Canada

Sitecore OrderCloud helped AGLC automate B2B order management. Manual processes were replaced with automated workflows, cutting annual costs by $400,000. Order processing times improved by 20%. Unpla...nned downtime dropped by over 50%. Retailers now order 24/7 and weekly sales reached $13 million. The new platform ensures fair product distribution and supports regulatory compliance.

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Atkore - Manufacturing - Large

Harvey, USA

Atkore used Sitecore to unify four brands and launch nine regional websites on a single platform. The company improved user experience and consistency for customers worldwide. Monthly users increased... by 115%. Pages now load five times faster, with 90% loading in one second. Atkore centralized digital assets, reduced duplication, and accelerated deployments to five minutes. Customers can now access localized products and content across six languages.

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United Airlines - Airlines - Very Large

Chicago, USA

Sitecore helped United Airlines improve airport experiences for 36 million travelers each year. United used Sitecore's composable SaaS platform to modernize digital signage and deliver real-time, per...sonalized information at gates. The solution also enhanced employee portals for 70,000 staff, making safety and policy info easier to access. Travelers now get timely updates and can check bag status before boarding. Content management is faster and more flexible, with plans for more personalization and languages.

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The Joint Commission - Hospital & Health Care - Large

Oakbrook Terrace, USA

The Joint Commission used Sitecore Experience Platform to redesign its digital presence. The new solution unified and personalized the user experience across four business lines. Sitecore enabled sea...mless content search, single sign-on, and reduced staff maintenance issues. The Joint Commission saw a 20% increase in e-commerce sales, 13% more users, and 64% more mobile users. The bounce rate dropped by 10%.

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Getting started with Sitecore CDP

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Peers used Sitecore CDP for engagement management and lead qualification: technographic

Sitecore CDP Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.79/5 ★

Read Reviews (32)
Analytics

4.77/5 ★

Read Reviews (37)
Custom Reports

4.48/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.79/5 ★

Read Reviews (32)
Analytics

4.77/5 ★

Read Reviews (37)
Custom Reports

4.48/5 ★

Read Reviews (16)

Software Failure Risk Guidance

?

for Sitecore CDP

Overall Risk Meter

Low Medium High

Top Failure Risks for Sitecore CDP

Sitecore News

Partnership

› team-international-and-sitecore-expand-strategic...

Sitecore and TEAM International have expanded their strategic partnership, making TEAM the exclusive reseller of Sitecore solutions in Colombia, Mexico, Brazil, and Argentina. This collaboration aims to enhance AI-powered digital experiences in Latin America, providing local support and enabling companies to adopt Sitecore's technology for improved customer engagement and digital transformation.

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Partnership

TEAM International and Sitecore Expand Strategic Partnership to Accelerate Digital Experiences in Latin America

TEAM International and Sitecore have expanded their partnership, with TEAM International becoming the exclusive reseller of Sitecore solutions in Colombia, Mexico, Brazil, Chile, and Argentina. This collaboration aims to enhance digital experiences in Latin America by integrating Sitecore's technology with TEAM's local expertise.

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Partnership

FPT And Sitecore Extend Decade-Long Alliance With Diamond Partner Recognition

FPT has been recognized as a Sitecore Diamond Partner, reflecting a decade-long collaboration focused on AI-driven digital experiences. This partnership involves joint go-to-market initiatives and aims to expand Sitecore's reach across Asia Pacific and the Middle East. FPT's expertise in Sitecore XM Cloud and Sitecore AI has contributed to their recognition and customer impact.

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Partnership

Verndale Joins Sitecore Velocity Program to Help Brands Get Value from SitecoreAI Faster

Verndale joins Sitecore's Velocity Program to enhance SitecoreAI capabilities. This collaboration focuses on AI-driven marketing automation and content personalization, enabling brands to modernize faster and reduce implementation risks. The program provides Verndale with SitecoreAI builder licenses and priority access to beta programs, accelerating the delivery of new capabilities and use cases for clients.

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Sitecore Profile

Company Name

Sitecore

Company Website

https://www.sitecore.com/

Year Founded

2001

HQ Location

101 California Street, Suite 1600, San Francisco, CA, 94111

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

PRIVATE