Latest Product Updates and Feature Enhancements on BMC Helix ITSM

 

BMC Introduces AI-Powered Innovations for Mainframe Operations

BMC Software has launched AI-powered innovations for its mainframe platform, enhancing tools like BMC AMI zAdviser Enterprise and BMC AMI Assistant. These updates aim to bridge the mainframe skills g...ap by embedding AI into operational workflows, providing contextual insights, and automating tasks such as SSL/TLS certificate management. The Control-M platform also gains new archiving capabilities for compliance and auditing.

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BMC adds AI to Mainframe Tools to Close Skills Gap

BMC Software has launched AI-enhanced updates to its mainframe portfolio, addressing talent shortages and boosting automation. Key features include AI-driven development tools like zAdviser Enterpris...e Application Analysis and BMC AMI Assistant, which streamline workflows and enhance productivity. The updates also introduce BMC AMI Digital Certificate Management for automated security and Control-M Archive Service for hybrid cloud orchestration. These innovations position BMC as a leader in integrating AI with mainframe technology.

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BMC Expands AI-Powered Mainframe Solutions

BMC Software has introduced new AI-powered mainframe solutions to address the skills gap as experienced professionals retire. Key innovations include the BMC AMI zAdviser Enterprise Application Analy...sis for productivity insights and the BMC AMI Digital Certificate Management solution for automated certificate management. These tools enhance application performance analysis and security, ensuring mainframe resilience in AI-driven enterprises.

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BMC Embeds AI Across Its Mainframe Portfolio as Experienced Operators ...

BMC Software has integrated AI capabilities into its mainframe tools, enhancing BMC AMI zAdviser Enterprise with Application Analysis for risk assessment and modernization. The BMC AMI Assistant now ...includes a Knowledge Hub and Expert Chat for operational efficiency. Additionally, BMC introduced AMI Digital Certificate Management to automate SSL/TLS certificate lifecycles, addressing the skills gap as the mainframe workforce shifts to younger generations.

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BMC Advances Trusted AI Orchestration With New Control-M Capabilities

BMC Software has announced new AI-driven capabilities for its Control-M solution, enhancing AI orchestration across workflows. These innovations include agentic AI features for workflow lifecycle man...agement, expanded AI orchestration integrations, and new connectivity enhancements. The updates aim to simplify workflow planning, improve performance, and integrate AI agents into enterprise workflows, enabling organizations to operationalize AI workloads reliably at scale.

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Atruvia, NRB, and Line Bank Taiwan Accelerate Mainframe Transformation and Workflow Orchestration with BMC

BMC Software's 20th annual mainframe survey reveals a significant generational shift, with 66% of respondents now millennials or Gen Z, driving modernization and innovation in mainframe technology. T...he survey highlights the growing importance of AIOps, automation, and generative AI, with 74% considering AI critical to their mainframe strategy. The financial services sector views mainframes as a growth platform, emphasizing new applications and cost optimization.

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BMC Advances Business-Driven Automation and Mainframe Transformation with AI-Powered Innovations - Morningstar

BMC Software announced AI-driven enhancements to its Control-M and BMC AMI portfolios, focusing on business-driven automation and mainframe transformation. Key innovations include AI Workflow Creator... for guided workflow design, expanded AI integrations with platforms like AWS Bedrock, and real-time event-driven workflows. These updates aim to bridge IT and business operations, enhance operational agility, and support digital transformation.

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BMC Advances Business-Driven Automation and Mainframe Transformation with AI-Powered Innovations - PR Newswire

BMC has introduced AI-driven updates to its Control-M and BMC AMI portfolios, enhancing workflow automation and mainframe transformation. Key innovations include the AI Workflow Creator for natural l...anguage-based workflow design, expanded AI integrations with platforms like AWS Bedrock and Google Vertex AI, and event-driven workflows for real-time operations. These advancements aim to democratize complex workflows, improve operational agility, and support digital transformation.

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Strategic Partnerships and Integrations of BMC Helix ITSM

 

BMC Helix Brings Global GSI Leaders Together at SPEX 2026

BMC Helix hosted over 75 global system integrator leaders at SPEX 2026 in Phuket, focusing on its Agentic AI strategy and ServiceOps future. This event marked BMC Helix's first major partner gatherin...g since becoming independent from BMC. Discussions included customer transformation and AI-driven operational efficiency. The event highlighted BMC Helix's commitment to AI-driven automation and featured product showcases and roadmap briefings.

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BMC Helix brings together GSI partners for SPEX 2026 in Phuket

BMC Helix is organizing the SPEX 2026 event in Phuket, bringing together its Global System Integrator (GSI) partners to discuss collaboration and innovation.

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BMC Helix Brings Together Top GSI Partners for SPEX 2026 in Phuket

BMC Helix hosted the SPEX 2026 event in Phuket, gathering over 75 leaders from global system integrators to showcase its latest product innovations and Agentic AI roadmap. The event highlighted BMC H...elix's identity as an independent leader in IT Service Management and AIOps, focusing on collaboration with partners like Infosys and Accenture to drive digital transformation through AI-powered solutions.

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Business News | BMC Helix Brings Together Top GSI Partners ...

BMC Helix hosted the SPEX 2026 event in Phuket, gathering over 75 leaders from top global system integrators. The event highlighted BMC Helix's product innovations and Agentic AI roadmap. It emphasiz...ed collaboration with partners like Infosys and Accenture to drive digital transformation in IT Service Management and AIOps.

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BMC Helix Brings Together Top GSI Partners for SPEX 2026 in Phuket

BMC Helix hosted SPEX 2026 in Phuket, gathering over 75 leaders from top global system integrators. The event highlighted BMC Helix's product innovations and Agentic AI roadmap, focusing on intellige...nt, self-optimizing operations. It marked a milestone for BMC Helix as an independent entity in IT Service Management and AIOps, emphasizing collaboration with partners like Infosys and Accenture.

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BMC Entered Five-Year Strategic Collaboration With AWS to Advance ...

BMC has entered a five-year strategic collaboration with AWS to enhance global intelligent automation. This partnership focuses on AI-driven automation and cloud transformation, leveraging BMC's Cont...rol-M SaaS platform hosted on AWS. The collaboration aims to modernize operations and unlock business value for enterprises by integrating BMC's capabilities with AWS services.

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BMC Software and Amazon Web Services Sign Five-Year Strategic ...

BMC Software and Amazon Web Services have entered a five-year strategic collaboration to integrate BMC's Control-M platform with AWS cloud infrastructure. This partnership aims to enhance data pipeli...ne orchestration and modernization for enterprises, offering Control-M SaaS via AWS Marketplace. The collaboration supports global SaaS expansion and compliance, including AWS GovCloud, to accelerate business value and innovation.

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BMC Partners with AWS to Accelerate Global Automation

BMC Software has partnered with AWS to enhance global automation capabilities. This collaboration aims to leverage AWS's cloud infrastructure to improve BMC's automation solutions, offering more effi...cient and scalable services to customers worldwide.

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BMC and AWS Announce five-Year Global AI Pact

BMC Software and AWS have entered a five-year strategic collaboration to enhance global enterprise workflows by integrating BMC's intelligent automation with AWS's cloud capabilities. This partnershi...p focuses on modernizing data pipelines using BMC's Control-M SaaS platform, available on AWS Marketplace, and integrating AI features like BMC's generative AI advisor, Jett. The collaboration aims to accelerate innovation and customer value across hybrid, cloud, and AI workloads.

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BMC Signs Five-Year Strategic Collaboration Agreement with AWS to ...

BMC has signed a five-year strategic collaboration agreement with AWS to enhance orchestration of application workflows and data pipelines. This partnership will leverage BMC's intelligent automation... and AWS's scale to drive innovation and modernization for enterprises. The collaboration includes hosting BMC's Control-M SaaS platform on AWS, offering enhanced AI capabilities and integrations for customers.

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Leadership and Executive Team Updates at BMC Helix ITSM

 

BMC Announces Abhijit Kakhandiki as new SVP and GM of Digital Business Automation - Yahoo Finance

bmc appointed Abhijit Kakhandiki as senior vice president and general manager of digital business automation. He will lead the Control-M automation platform, reporting to CEO Ayman Sayed. Kakhandiki ...brings over 25 years of enterprise technology experience, succeeding Gur Steif in this key executive role.

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Awards, Recognitions, and Industry Achievements of BMC Helix ITSM

 

BMC is recognized as a 2025 Gartner Peer Insights Customers' Choice for Service Orchestration and Automation Platforms - PR Newswire

BMC has been recognized as a 2025 Gartner Peer Insights Customers' Choice for Service Orchestration and Automation Platforms. This distinction is based on positive customer feedback and ratings, with... BMC achieving a 4.5 out of 5 overall rating and a 94% recommendation rate. The recognition highlights the effectiveness of BMC's Control-M platform in automating and orchestrating workflows across various systems.

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BMC Named a Leader for Service Orchestration and Automation Platforms ...

BMC has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms (SOAP). This acknowledgment highlights BMC's Control-M platform, which integr...ates AI-driven operations and offers extensive workflow orchestration capabilities. The platform supports multi-cloud data pipelines and AI/ML orchestration, enhancing automation scalability and reliability.

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Corporate News and Organizational Updates on BMC Helix ITSM

 

BMC Helix brings together top GSI Partners for SPEX 2026

BMC Helix hosted the SPEX 2026 event in Phuket, gathering over 75 leaders from top global system integrators. The event highlighted BMC Helix's product innovations and Agentic AI roadmap, emphasizing... collaboration with partners to drive intelligent, self-optimizing operations. The event also marked BMC Helix's identity as an independent leader in IT Service Management and AIOps.

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