Blinger.io Overview

Blinger.io is an omnichannel customer support and sales platform. It aggregates messaging apps, live chat, and email into a helpdesk interface.

Use Cases

Customers recommend Helpdesk Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using Blinger.io.

Other use cases:

  • Communication Management
  • Lifetime Value Management
  • Relationship Management
  • Opportunity Management
  • Measuring Customer Satisfaction
  • Revenue Cycle Management
  • Courses & Assessment
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Blinger.io.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
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Blinger.io Use-Cases and Business Priorities: Customer Satisfaction Data

Blinger.io works with different mediums / channels such as Chat, E-Mail, Offline, etc.

Reviews

"...Get access to the messengers, email and live chat with a single API, interface or integration with helpdesks...." Peer review

Blinger.io, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Blinger.io Use Cases

How can Blinger.io enhance your Helpdesk Management process?

Blinger.io facilitates omnichannel customer support and sales by aggregating various communication channels, including popular messengers, email, and live chat, within a single platform. The platform integrates with popular helpdesk systems, such as Freshdesk, Kayako, and Zendesk, enabling seamless communication and support management. Blinger.io allows users to connect with customers through these channels via a single API, interface, or integration.
"...For instructions see our Help Center. ..." Blinger.io & Intercom integration

What Are the key features of Blinger.io for Engagement Management?

The software streamlines tasks, integrates add-ons, and sends emails. This enables efficient follow-up, which improves customer service. The platform is scalable and adaptable to various business needs.
"...I like that our team has handled the system with ease, with only a little training and has managed to simplify tasks, in addition that its configuration is good, because it allows you to integrate additional add-ons, send emails, that give us flexibility and comfort when working, as well as engaging in better interaction with customers...." Peer review by Helen S. W, Support Manager

What solutions does Blinger.io provide for Contact List Management?

How can Blinger.io enhance your Communication Management process?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Blinger.io solved their Live Chat needs. Cuspera uses 154 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

lightning

Peers used Blinger.io for helpdesk management and engagement management

Blinger.io Features

  • Low
  • Medium
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FEATURE RATINGS AND REVIEWS
Custom Reports

2.88/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

2.88/5

Read Reviews (4)

Software Failure Risk Guidance

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for Blinger.io

Top Failure Risks for Blinger.io

Blinger.io Profile

Company Name

Blinger.io

Company Website

https://blinger.io/

HQ Location

Internatsional'naya, 25A, Minsk, Minsk 220030, BY

Employees

11-50

Social

Financials

NA