Billtrust Overview

Billtrust's intelligent AR solutions simplify B2B payment interactions and boost cash flow through automation. Customized invoicing and secure payments enhance buyer experiences and hasten cash applications.

Use Cases

Customers recommend Customer Feedback Management, Rating And Review Management, Collaboration, as the business use cases that they have been most satisfied with while using Billtrust.

Other use cases:

  • Payment Management
  • Contact List Management
  • Account Management
  • Billing And Invoice Management
  • Workflow Management
  • Training & Onboarding
  • Engaging And Following Up
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Billtrust.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Visibility
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Grow Market Share
  • Improve Stakeholder Relations
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Billtrust Use-Cases and Business Priorities: Customer Satisfaction Data

Billtrust's features include Personalization. and Billtrust support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Billtrust analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Billtrust is a payment cycle management solution, offering invoice delivery, multi-channel payment enablement, and payment posting...." Peer review

Peer review evidence (same sources as the product rating summary)

"...We have seen a definite increase in customer satisfaction both internal and external since moving to Billtrust...." Peer review by Brad Wheelus, Credit Manager, Exide Technologies
"...By going monthly and by giving our customers more control with online billing statement review capabilities, and more variety in ways to pay, we have seen a great reduction in our DSO...." Peer review by Candace Hoover, Billing Administrator, MAWSA
"Billtrust Payments Network (BPN) helped Cooper Electric process emailed credit card payments. Cooper Electric needed a faster, more cost-effective way to handle growing virtual card payments. BPN automated payment processing, saving time for the AR team. Cooper Electric saved $120,000 in annual fees. They saw a 671% increase in digital payment volume and a 50% increase in the number of digital payments in one year. Billtrust also automated digital invoice delivery to 71% of customers." https://www.billtrust.com/-/media/assets/case-studies/cooper-electric-case-study-cs-cs37.pdf

Billtrust, belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Billtrust

Top Industries

  • Wholesale
  • Utilities
  • Construction

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Billtrust is popular in Wholesale, Utilities, and Construction and is widely used by Mid Market, Enterprise, and Large Enterprise.

Billtrust Customer wins, Customer Experiences, Case studies

Why is Billtrust the best choice for Customer Feedback Management?

How does Billtrust facilitate Rating And Review Management?

Why is Billtrust the best choice for Collaboration?

Why is Billtrust the best choice for Payment Management?

What benefits does Billtrust offer for Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Billtrust solved their Revenue Management needs. Cuspera uses 369 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

 

Advanced Polymer Manufacturer - Manufacturing - Manufacturing

Billtrust Invoicing helped an advanced polymer manufacturer cut billing costs by over 50%. The company integrated Billtrust with their QAD ERP system for seamless billing. Customers could now receive... invoices by mail, email, fax, or online. eAdoption rates grew by 70 percent. Customer service productivity improved with Billtrust’s Client Connect platform.

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Medical equipment supplier (one of the oldest and largest healthcare companies in the United States) - Medical Devices - Medical Devices

Billtrust Digital Lockbox helped a leading US medical equipment supplier save over $2.2 million in annual fees by automating virtual card payment processing. The company faced high costs and manual w...ork handling 2,500 virtual credit card payments monthly. Billtrust automated payment acceptance and optimized Level II/III data, reducing interchange fees. In 2020, they processed $219 million across 43,742 payments. Several employees were reassigned to strategic projects, boosting efficiency.

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Packaged Ice Manufacturer - Manufacturing - Manufacturing

Billtrust helped a leading packaged ice manufacturer boost their cash application match rate to 85%. The company serves over 80,000 customer locations in the U.S. They used Billtrust Cash Application... and Invoicing to automate payment matching and offer digital billing options. Targeted campaigns increased digital invoice adoption to 67% of customers. The company saw a 530% year-over-year rise in portal payments and saved on postage fees. Internal processes became more efficient, letting staff focus on strategic work.

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Leading IT distributor (Fortune 500) - Information Technology And Services - Information Technology and Services

Billtrust Invoicing helped a Fortune 500 IT distributor save over $2 million in postage by moving from 3% to 80% electronic invoice delivery. The company automated accounts receivable and improved pa...yment processing with Billtrust Cash Application, raising straight-through processing from 58% to 79%. Billtrust’s eSolutions Team supported the transition to digital invoicing. The distributor now gets paid faster and handles more payments with less manual work. Billtrust’s AR automation enabled the company to scale as it grew.

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Design Air - Wholesale - Wholesale

Billtrust eCommerce helped Design Air, an HVAC distributor, fix their unreliable webstore. The new site improved product search, data quality, and uptime. Customers now have 24/7 access to inventory ...and pricing. Design Air saw a 38% increase in webstore revenue share. Inbound calls dropped by 25%, saving time for sales and support teams.

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WORLDPAC - Automotive - Automotive

Billtrust helped WORLDPAC cut their average days sales outstanding to 27 days. The auto-part distributor automated invoicing and payments, giving customers more ways to pay. Billtrust Digital Lockbox... sped up payments by 3.5 days and automated over $16 million in payments in six months. WORLDPAC saved $170,000 a year in credit card processing fees. Digital invoicing adoption rose 80% in three months.

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Honortrust | Military service in the family: community and workplace

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Peers used Billtrust for customer feedback management and rating and review management

Billtrust Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (5)
Analytics

4.85/5 ★

Read Reviews (17)
Custom Reports

4.56/5 ★

Read Reviews (36)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (5)
Analytics

4.85/5 ★

Read Reviews (17)
Custom Reports

4.56/5 ★

Read Reviews (36)

Software Failure Risk Guidance

?

for Billtrust

Overall Risk Meter

Low Medium High

Top Failure Risks for Billtrust

Billtrust News

Executive

Sunil Rajasekar Appointed Chief Executive Officer of Billtrust

Sunil Rajasekar has been appointed as the Chief Executive Officer of Billtrust, succeeding founder Flint Lane, who will remain on the Board of Directors. Rajasekar, with a strong background in technology and leadership roles at companies like Mindbody and eBay, aims to drive Billtrust's growth and innovation in the B2B order-to-cash software market.

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Awards

Billtrust Named Among G2's Best Accounting & Finance Software Products ...

Billtrust has been recognized as one of G2's Best Accounting and Finance Products for 2026, marking the second consecutive year it has received this honor. This recognition is based on authentic user reviews highlighting Billtrust's AI-driven platform's impact on accelerating cash flow, reducing risk, and enhancing productivity. The award underscores Billtrust's leadership in B2B accounts receivable automation.

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Product

Billtrust Debuts Agentic Credit to Catch Payment Risks

Billtrust has launched Agentic Credit Lines, an AI-driven tool for finance teams to identify payment risks. This product integrates into Billtrust's credit review workflow, analyzing payment history and external credit data to offer credit limit recommendations. It aims to enhance visibility, control, and risk detection for finance teams, supporting human judgment with data-driven insights.

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Product

Billtrust Launches Agentic Credit Lines to Help Finance Teams ...

Billtrust has launched Agentic Credit Lines, an AI-powered solution that enhances credit management for finance teams by providing predictive insights and proactive risk management. This new capability analyzes extensive payment data to offer transparent, data-driven credit recommendations, improving cash flow and reducing manual reviews. It integrates seamlessly into existing workflows, enhancing Billtrust's AR platform with advanced AI-driven features.

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Billtrust Profile

Company Name

Billtrust

Company Website

https://www.billtrust.com/

HQ Location

Lawrenceville, New Jersey

Employees

251-500

Social

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Financials

SERIES D