Billtrust Overview

Billtrust's intelligent AR solutions simplify B2B payment interactions and boost cash flow through automation. Customized invoicing and secure payments enhance buyer experiences and hasten cash applications.

Use Cases

Customers recommend Customer Feedback Management, Rating And Review Management, Collaboration, as the business use cases that they have been most satisfied with while using Billtrust.

Other use cases:

  • Payment Management
  • Contact List Management
  • Account Management
  • Billing And Invoice Management
  • Workflow Management
  • Training & Onboarding
  • Engaging And Following Up
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Billtrust.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Visibility
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Grow Market Share
  • Improve Stakeholder Relations
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Billtrust Use-Cases and Business Priorities: Customer Satisfaction Data

Billtrust's features include Personalization. and Billtrust support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Billtrust analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Knowing that customers can contact Invoice Central support whenever they re having technical issues was a big deciding factor for us when we decided to work with Billtrust...." Peer review by Tammy Duke, Billing & Customer Service Supervisor, Penn Waste Invoice Central

Peer review evidence (same sources as the product rating summary)

"...Even better yet, when you respond to a survey on their customer service, they will donate to charity - that shows a willingness to hear what their customers have to say...." Peer review by Candace Hoover, Billing Administrator, MAWSA
"...By going monthly and by giving our customers more control with online billing statement review capabilities, and more variety in ways to pay, we have seen a great reduction in our DSO...." Peer review by Candace Hoover, Billing Administrator, MAWSA
"Billtrust helped Malin move to electronic invoicing and payment solutions. Malin used Billtrust Invoicing, Cash Application, BPN Invoicing, and Collections. 91% of customers now get electronic invoices. Daily cash application time dropped by 75%. 78% decrease in 90-day aging happened in less than four years. Malin kept collections team size stable and improved remote operations during the pandemic." https://www.billtrust.com/-/media/assets/case-studies/malin-case-study-cs-cs43.pdf

Billtrust, belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Billtrust

Top Industries

  • Wholesale
  • Utilities
  • Construction

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Billtrust is popular in Wholesale, Utilities, and Construction and is widely used by Mid Market, Enterprise, and Large Enterprise.

Billtrust Customer wins, Customer success stories, Case studies

How can Billtrust enhance your Customer Feedback Management process?

What makes Billtrust ideal for Rating And Review Management?

What benefits does Billtrust offer for Collaboration?

How can Billtrust enhance your Payment Management process?

How efficiently Does Billtrust manage your Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Billtrust solved their Revenue Management needs. Cuspera uses 369 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

White Cap - Wholesale - Large

Atlanta, USA

Billtrust helped White Cap automate cash application and boost online payments. White Cap cut $36,000 in costs by eliminating two positions and repurposing another. Automation reduced errors and made... financial records more accurate. The online portal let customers self-serve, speeding up payments. White Cap's team now focuses on more strategic work, improving efficiency.

OMEGA Engineering - Manufacturing - Large

Norwalk, USA

Billtrust AP Portal Delivery helped OMEGA Engineering digitize 50% of its invoices in five months. The team reduced manual EDI invoice entry by four hours each week. Before, 85% of OMEGA's customers ...got invoices by mail, causing delays and errors. Billtrust's solution let OMEGA send invoices through over 200 AP systems and track delivery. This improved efficiency and gave better insight into invoice status.

Werner Electric Minnesota - Wholesale - Medium

Minneapolis, USA

Billtrust helped Werner Electric Minnesota automate accounts receivable. The company achieved a 97% electronic invoice delivery rate and saved $332,000. Cash application match rates reached 91% acros...s 348,000 invoices. Payments are now collected 3-7 days before due dates. Productivity improved by 50%, and operational cost savings hit $82,000 per year.

Johnstone Supply Houston - Wholesale - Medium

Houston, USA

Billtrust hielp Johnstone Supply Houston het percentage digitaal gefactureerde klanten te verhogen van 53% naar 85%. Nu betaalt 26% van hun klanten elektronisch via het Billtrust-portaal. Het bedrijf... verlaagde de kosten voor printen en verzenden van facturen door minder handmatige verwerking. Klanten krijgen nu snellere en betere service dankzij het vereenvoudigde digitale factureringsproces. Billtrust's e-facturering stimuleerde klanttevredenheid en digitale adoptie.

Anda - Pharmaceuticals - Large

Weston, USA

Billtrust Digital Lockbox helped Anda automate virtual card acceptance. Anda processed $1.3 million in payments in the first month. The team increased electronic card transactions by 67% in six month...s. Annual savings reached $110,000. The card processing rate dropped from 2.9% to 2.1%. Manual work for the accounts receivable team was reduced.

 

Advanced Polymer Manufacturer - Manufacturing - Medium

Billtrust Invoicing helped an advanced polymer manufacturer cut billing costs by over 50%. The company integrated Billtrust with their QAD ERP system for seamless billing. Customers could now receive... invoices by mail, email, fax, or online. eAdoption rates grew by 70 percent. Customer service productivity improved with Billtrust’s Client Connect platform.

Honortrust | Military service in the family: community and workplace

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Peers used Billtrust for customer feedback management and rating and review management

Billtrust Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (5)
Analytics

4.85/5

Read Reviews (17)
Custom Reports

4.56/5

Read Reviews (36)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (5)
Analytics

4.85/5

Read Reviews (17)
Custom Reports

4.56/5

Read Reviews (36)

Software Failure Risk Guidance

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for Billtrust

Overall Risk Meter

Low Medium High

Top Failure Risks for Billtrust

Billtrust News

Product

Billtrust MCP Server Brings Live AR Queries to Microsoft Copilot

Billtrust launched its MCP Server, enabling accounts-receivable customers to query live invoice-to-cash data from Microsoft Copilot and Anthropic Claude using natural-language prompts. The integration allows finance teams to access structured, read-only AR analytics within their existing AI workspace, enhancing data accessibility and operational efficiency.

Product

Billtrust Launches Cutting-Edge Integration with AI for Enhanced ...

Billtrust has launched the Billtrust MCP Server, integrating with AI assistants like Microsoft Copilot to enhance invoice management and cash flow. This integration allows finance teams to access real-time insights into cash flow and payment risks directly within AI environments, improving decision-making efficiency. The platform supports AR processes such as sending reminders and processing payments, leveraging anonymized data from over 13 million consumers.

Product

Billtrust Debuts AI Assistant Connectivity to Promote AR ...

Billtrust has launched the Billtrust MCP Server, enabling finance teams to access live invoice-to-cash data through AI assistants like Microsoft Copilot and Claude. This integration allows users to query AR data using plain language, providing insights without needing separate platforms. The server connects with ERP and CRM systems, leveraging Billtrust's extensive AR intelligence network.

Product

Billtrust is First AR Platform to Connect Live Invoice-to-Cash Intelligence to Claude and Microsoft Copilot

Billtrust has launched the Billtrust MCP Server, becoming the first AR platform to integrate live invoice-to-cash intelligence with AI assistants Microsoft Copilot and Claude. This integration allows finance teams to access AR data directly within their AI workspace, enhancing decision-making and operational efficiency without needing separate logins or data stitching.

Billtrust Profile

Company Name

Billtrust

Company Website

https://www.billtrust.com/

HQ Location

Lawrenceville, New Jersey

Employees

251-500

Social

Financials

SERIES D