Billtrust Overview

Billtrust's intelligent AR solutions simplify B2B payment interactions and boost cash flow through automation. Customized invoicing and secure payments enhance buyer experiences and hasten cash applications.

Use Cases

Customers recommend Customer Feedback Management, Rating And Review Management, Collaboration, as the business use cases that they have been most satisfied with while using Billtrust.

Other use cases:

  • Payment Management
  • Contact List Management
  • Account Management
  • Billing And Invoice Management
  • Workflow Management
  • Training & Onboarding
  • Engaging And Following Up
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Billtrust.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Visibility
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Grow Market Share
  • Improve Stakeholder Relations
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Billtrust Use-Cases and Business Priorities: Customer Satisfaction Data

Billtrust's features include Personalization. and Billtrust support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Billtrust analytics capabilities include Analytics, and Custom Reports.

Reviews

"...By going monthly and by giving our customers more control with online billing statement review capabilities, and more variety in ways to pay, we have seen a great reduction in our DSO...." Peer review by Candace Hoover, Billing Administrator, MAWSA

Peer review evidence (same sources as the product rating summary)

"...Finance executives and AR specialists love and recommend Quantum, Billtrust s payment cycle management solution, for the remarkable cost savings, ease-of-use, and improved customer satisfaction rates. ..." Avalara Partners with Billtrust to Help Customers Manage Tax Exemption Certificates
"...By going monthly and by giving our customers more control with online billing statement review capabilities, and more variety in ways to pay, we have seen a great reduction in our DSO...." Peer review by Candace Hoover, Billing Administrator, MAWSA
"Billtrust helped Carter Machinery increase touchless payments from 65% to 84%. Carter Machinery used Billtrust's digital invoicing and payments solutions to manage payment acceptance costs and keep customer payment options. ACH payments rose from 61% to 82%. The digital invoice rate increased to 76%. Surcharge fee application improved from 2% to 3%. Carter Machinery saw better policy compliance and reduced paper processing fees." https://www.billtrust.com/-/media/assets/case-studies/billtrust-case-study-carter-cat-final-min.pdf

Billtrust, belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Billtrust

Top Industries

  • Wholesale
  • Utilities
  • Construction

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Billtrust is popular in Wholesale, Utilities, and Construction and is widely used by Mid Market, Enterprise, and Large Enterprise.

Billtrust Customer wins, Customer success stories, Case studies

How can Billtrust enhance your Customer Feedback Management process?

What benefits does Billtrust offer for Rating And Review Management?

How can Billtrust optimize your Collaboration Workflow?

What makes Billtrust ideal for Payment Management?

What benefits does Billtrust offer for Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Billtrust solved their Revenue Management needs. Cuspera uses 369 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

Werner Electric Minnesota - Wholesale - Medium

Minneapolis, USA

Billtrust helped Werner Electric Minnesota automate accounts receivable. The company achieved a 97% electronic invoice delivery rate and saved $332,000. Cash application match rates reached 91% acros...s 348,000 invoices. Payments are now collected 3-7 days before due dates. Productivity improved by 50%, and operational cost savings hit $82,000 per year.

OMEGA Engineering - Manufacturing - Large

Norwalk, USA

Billtrust AP Portal Delivery helped OMEGA Engineering digitize 50% of its invoices in five months. The team reduced manual EDI invoice entry by four hours each week. Before, 85% of OMEGA's customers ...got invoices by mail, causing delays and errors. Billtrust's solution let OMEGA send invoices through over 200 AP systems and track delivery. This improved efficiency and gave better insight into invoice status.

Johnstone Supply Houston - Wholesale - Medium

Houston, USA

Billtrust hielp Johnstone Supply Houston het percentage digitaal gefactureerde klanten te verhogen van 53% naar 85%. Nu betaalt 26% van hun klanten elektronisch via het Billtrust-portaal. Het bedrijf... verlaagde de kosten voor printen en verzenden van facturen door minder handmatige verwerking. Klanten krijgen nu snellere en betere service dankzij het vereenvoudigde digitale factureringsproces. Billtrust's e-facturering stimuleerde klanttevredenheid en digitale adoptie.

Anda - Pharmaceuticals - Large

Weston, USA

Billtrust Digital Lockbox helped Anda automate virtual card acceptance. Anda processed $1.3 million in payments in the first month. The team increased electronic card transactions by 67% in six month...s. Annual savings reached $110,000. The card processing rate dropped from 2.9% to 2.1%. Manual work for the accounts receivable team was reduced.

 

Advanced Polymer Manufacturer - Manufacturing - Medium

Billtrust Invoicing helped an advanced polymer manufacturer cut billing costs by over 50%. The company integrated Billtrust with their QAD ERP system for seamless billing. Customers could now receive... invoices by mail, email, fax, or online. eAdoption rates grew by 70 percent. Customer service productivity improved with Billtrust’s Client Connect platform.

 

Medical equipment supplier (one of the oldest and largest healthcare companies in the United States) - Medical Devices - Very Large

USA

Billtrust Digital Lockbox helped a leading US medical equipment supplier save over $2.2 million in annual fees by automating virtual card payment processing. The company faced high costs and manual w...ork handling 2,500 virtual credit card payments monthly. Billtrust automated payment acceptance and optimized Level II/III data, reducing interchange fees. In 2020, they processed $219 million across 43,742 payments. Several employees were reassigned to strategic projects, boosting efficiency.

Honortrust | Military service in the family: community and workplace

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Peers used Billtrust for customer feedback management and rating and review management

Billtrust Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (5)
Analytics

4.85/5

Read Reviews (17)
Custom Reports

4.56/5

Read Reviews (36)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (5)
Analytics

4.85/5

Read Reviews (17)
Custom Reports

4.56/5

Read Reviews (36)

Software Failure Risk Guidance

?

for Billtrust

Overall Risk Meter

Low Medium High

Top Failure Risks for Billtrust

Billtrust News

Product

Billtrust Panel Argues That CFOs Need More Than ERP Visibility

Billtrust's Chief Product Officer, Lee An Schommer, and Papé Group's Director of Finance, Jen Ebert, discussed the limitations of ERP systems in modern accounts receivable management. They highlighted the need for specialized AR platforms that extend ERP functionality with automation and predictive intelligence to improve visibility and cash flow management. The discussion emphasized the importance of integrating AR software to handle fragmented data and enhance decision-making.

Awards

Billtrust Earns G2 AR Automation Leader Status for 21st Consecutive Quarter

Billtrust has been recognized as a leader in the G2 Grid for Accounts Receivable Automation Software for 21 consecutive quarters. This achievement is based on verified customer feedback and includes 30 badges in the Summer 2026 report, highlighting its impact on customer workflows and satisfaction.

Product

Billtrust Turns Payment Behavior into Actionable Signals with Buyer ...

Billtrust has launched new AI-driven Buyer Payment Portal and Cash Forecast capabilities to enhance buyer self-service and improve cash flow visibility. The Buyer Payment Portal provides a branded, self-service experience with smart payment recommendations, while the Cash Forecast feature offers a 13-week AR cash forecast based on live payment behavior. These innovations aim to accelerate collections and improve buyer payment experiences.

Product

Billtrust Adds Buyer Portal to Speed Up B2B Payments

Billtrust has launched a new Buyer Payment Portal and Cash Forecast analytics tool to enhance its B2B accounts receivable software. The portal enables buyers to manage invoices and payments, while the Cash Forecast tool provides a 13-week cash forecast based on payment activity. These tools aim to improve cash flow visibility and streamline AR processes for suppliers.

Billtrust Profile

Company Name

Billtrust

Company Website

https://www.billtrust.com/

HQ Location

Lawrenceville, New Jersey

Employees

251-500

Social

Financials

SERIES D