Billtrust Overview

Billtrust's intelligent AR solutions simplify B2B payment interactions and boost cash flow through automation. Customized invoicing and secure payments enhance buyer experiences and hasten cash applications.

Use Cases

Customers recommend Customer Feedback Management, Rating And Review Management, Collaboration, as the business use cases that they have been most satisfied with while using Billtrust.

Other use cases:

  • Payment Management
  • Contact List Management
  • Account Management
  • Billing And Invoice Management
  • Workflow Management
  • Training & Onboarding
  • Engaging And Following Up
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Billtrust.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Visibility
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Grow Market Share
  • Improve Stakeholder Relations
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Billtrust Use-Cases and Business Priorities: Customer Satisfaction Data

Billtrust's features include Personalization. and Billtrust support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Billtrust analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Since we engaged Billtrust our customer satisfaction has definitely gone up...." Peer review by Mike Anderson, President, S.W. Anderson

Billtrust, belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Billtrust

Top Industries

  • Wholesale
  • Utilities
  • Construction

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Billtrust is popular in Wholesale, Utilities, and Construction and is widely used by Mid Market, Enterprise, and Large Enterprise.

Billtrust Customer wins, Customer success stories, Case studies

What benefits does Billtrust offer for Customer Feedback Management?

What makes Billtrust ideal for Rating And Review Management?

How does Billtrust address your Collaboration Challenges?

What benefits does Billtrust offer for Payment Management?

What makes Billtrust ideal for Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Billtrust solved their Revenue Management needs. Cuspera uses 369 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

Cooper Electric - Wholesale

Billtrust Payments Network (BPN) helped Cooper Electric process emailed credit card payments. Cooper Electric needed a faster, more cost-effective way to handle growing virtual card payments. BPN aut...omated payment processing, saving time for the AR team. Cooper Electric saved $120,000 in annual fees. They saw a 671% increase in digital payment volume and a 50% increase in the number of digital payments in one year. Billtrust also automated digital invoice delivery to 71% of customers.

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Building Products Distributor - Wholesale

Billtrust Credit and Billtrust Collections helped a leading building products distributor cut credit approval time from two weeks to under a day. The company automated collections, boosting daily out...bound calls by 134% and daily contacts by 39%. They reduced overall delinquency by 31% and cut their 61+-day aging bucket by $1 million in six months. Disputed items dropped by 50%. Revenue grew by 56% during this period.

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EY Global Services - Professional Services

Billtrust invoicing automation software helped EY Global Services send 125 billion e-invoices worldwide. EY needed to meet local e-billing rules in over 150 countries. Billtrust unified their invoici...ng process and reduced manual work for finance and client teams. The solution simplified technical steps and sped up implementation. EY now stays compliant and improves customer experience with streamlined billing.

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Express Employment Professionals - Human Resources

Billtrust AR automation helped Express Employment Professionals triple their ACH match rate from 20-30% to 70%. The company saved over 2,000 hours per year in payment processing. Credit card acceptan...ce costs dropped by 75% after implementing surcharging. Billtrust's platform now supports AR operations across 800+ offices. The solution improved team morale and reduced turnover. PCI DSS compliance and flexible surcharging were key features.

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Action Carting Environmental Services - Utilities

Billtrust helped Action Carting Environmental Services boost digital payment adoption. The company faced slow digital adoption and high costs from mailing invoices. Billtrust ran targeted email campa...igns to encourage online payments. After three campaigns, digital payments increased by $2 million. 51% of customers now get invoices electronically. The company saves 70 hours per month in manual work and $23,000 per year in postage.

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Peak Industrial - Manufacturing

Billtrust AR automation helped Peak Industrial cut DSO by 47% and bad debt by 60%. The company saved $360K a year by adding a 3% credit card fee and promoting ACH payments. AR team efficiency doubled..., and $10M in AR balance was freed up. Customers now get 24/7 access to invoices and payments. Billtrust turned AR from a pain point into a high-performing area.

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Honortrust | Military service in the family: community and workplace

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Peers used Billtrust for customer feedback management and rating and review management

Billtrust Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (5)
Analytics

4.85/5

Read Reviews (17)
Custom Reports

4.56/5

Read Reviews (36)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (5)
Analytics

4.85/5

Read Reviews (17)
Custom Reports

4.56/5

Read Reviews (36)

Software Failure Risk Guidance

?

for Billtrust

Overall Risk Meter

Low Medium High

Top Failure Risks for Billtrust

Billtrust News

Product

Billtrust Releases New Research Revealing ERP Systems Alone Can't Meet Modern AR Demands

Billtrust released a study with Vanson Bourne revealing that traditional ERP systems are insufficient for modern AR needs. The research shows 98% of finance leaders see purpose-built AR software as essential for predictable cash flow and AI-driven insights. The report highlights the benefits of AR software, including reduced Days to Pay and improved invoice accuracy, emphasizing the shift towards AI-driven AR operations.

Product

Billtrust Launches Agentic VoIP, Reducing Collections Call Handling ...

Billtrust has launched Agentic VoIP, an AI-powered feature in its Collections workspace, enhancing call handling efficiency by up to 50%. This innovation integrates internet-based calling, real-time transcription, and AI-generated summaries, transforming calls into structured data for improved tracking and auditability. The feature aims to streamline workflows and enhance cash flow visibility, emphasizing a human-first approach in collections.

Awards

Billtrust Hits 19-Quarter Streak as G2 Accounts Receivable Automation Software Category Leader - PR Newswire

Billtrust has maintained its position as a leader in the G2 Grid Report for Accounts Receivable Automation Software for 19 consecutive quarters. The company secured 35 badges in G2's Winter 2026 report, reflecting its innovation and customer satisfaction. Billtrust's AI-powered solutions are highly rated for their usability and integration capabilities, contributing to its recognition across various categories, including enterprise and mid-market grids.

Executive

Billtrust Appoints Grant Halloran As New CEO - communitynews.org

Billtrust has appointed Grant Halloran as its new CEO. Halloran, with over 25 years of leadership experience, previously led Planful through significant growth. His expertise in scaling enterprise software companies will support Billtrust's focus on AI-driven accounts receivable automation. Billtrust's recent innovations include Autopilot, Agentic Email, and Collections Agentic Procedures, enhancing AR management efficiency.

Billtrust Profile

Company Name

Billtrust

Company Website

https://www.billtrust.com/

HQ Location

Lawrenceville, New Jersey

Employees

251-500

Social

Financials

SERIES D