Billtrust: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Billtrust
Brand: Billtrust
Rating: 4.48 (369 reviews)

4.48 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Integrated AR Automation Solution

Billtrust Overview

Billtrust's intelligent AR solutions simplify B2B payment interactions and boost cash flow through automation. Customized invoicing and secure payments enhance buyer experiences and hasten cash applications.

Use Cases

Customers recommend Customer Feedback Management, Rating And Review Management, Collaboration, as the business use cases that they have been most satisfied with while using Billtrust.

Other use cases:

Payment Management
Contact List Management
Account Management
Billing And Invoice Management
Workflow Management
Training & Onboarding
Engaging And Following Up

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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Billtrust.

Other priorities:

Scale Best Practices
Increase Sales & Revenue
Improve Visibility
Launch New Products
Enter New Markets Internationally Or Locally
Establish Thought Leadership
Grow Market Share
Improve Stakeholder Relations

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Billtrust Use-Cases and Business Priorities: Customer Satisfaction Data

Billtrust's features include Personalization. and Billtrust support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Billtrust analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Billtrust is an invoice and payment management system that has been put in place by two of our larger suppliers...." Peer review by Jill Liegghio, Accounts Payable Manager, Barton Malow Company

Billtrust, belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Billtrust

Top Industries

Wholesale
Utilities
Construction

Popular in

Mid Market
Enterprise
Large Enterprise

Billtrust is popular in Wholesale, Utilities, and Construction and is widely used by Mid Market, Enterprise, and Large Enterprise.

Comprehensive Insights on Billtrust Use Cases

Why is Billtrust the best choice for Customer Feedback Management?

How can Billtrust enhance your Rating And Review Management process?

How does Billtrust address your Collaboration Challenges?

How can Billtrust enhance your Payment Management process?

What Are the key features of Billtrust for Contact List Management?

22+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Billtrust solved their Revenue Management needs. Cuspera uses 369 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

Case Studies

Construction

CASE STUDY Carter Machinery

Billtrust helped Carter Machinery increase touchless payments from 65% to 84%. Carter Machinery used Billtrust's digital invoicing and payments solutions to manage payment acceptance costs and keep c...ustomer payment options. ACH payments rose from 61% to 82%. The digital invoice rate increased to 76%. Surcharge fee application improved from 2% to 3%. Carter Machinery saw better policy compliance and reduced paper processing fees.

Professional Training & Coaching

CASE STUDY EY Global Services

Billtrust helped EY Global Services expand global e-invoicing. EY needed to meet new EU regulations and handle many local requirements. Billtrust unified data for all EY Member Firms and supported ma...ny invoice delivery methods. The joint team simplified technical solutions and reduced manual work. EY is now ready for EU e-billing rules and improved employee and customer experience.

CASE STUDY Malin

Billtrust helped Malin move to electronic invoicing and payment solutions. Malin used Billtrust Invoicing, Cash Application, BPN Invoicing, and Collections. 91% of customers now get electronic invoic...es. Daily cash application time dropped by 75%. 78% decrease in 90-day aging happened in less than four years. Malin kept collections team size stable and improved remote operations during the pandemic.

Medical Devices

CASE STUDY Ambu

Billtrust’s Business Payments Network helped Ambu, a medical equipment manufacturer, handle over 80 daily card processing requests without adding staff. Ambu saved about 865 hours of manual work and ...reached 96% Level 2/3, saving nearly $600,000. Automated match rates jumped from 45% to over 90%. Ambu can now manage more payments and grow without hiring more people.

Wholesale

CASE STUDY Cooper Electric

Billtrust Payments Network (BPN) helped Cooper Electric process emailed credit card payments. Cooper Electric needed a faster, more cost-effective way to handle growing virtual card payments. BPN aut...omated payment processing, saving time for the AR team. Cooper Electric saved $120,000 in annual fees. They saw a 671% increase in digital payment volume and a 50% increase in the number of digital payments in one year. Billtrust also automated digital invoice delivery to 71% of customers.

Medical Devices

CASE STUDY Össur

Billtrust Invoicing and Payments helped Össur improve accounts receivable operations. Össur faced payment delays, limited data visibility, and a poor customer experience. Billtrust provided a real-ti...me dashboard and a user-friendly customer portal. The solution automated updates and supported multiple payment methods. Össur saw faster collections, smoother transactions, and higher customer satisfaction. The company reported year-over-year growth in collections and better cash flow.

Honortrust | Military service in the family: community and workplace

Peers used Billtrust for customer feedback management and rating and review management

Billtrust Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.46/5 ★ Read Reviews (5)
Analytics	4.85/5 ★ Read Reviews (17)
Custom Reports	4.56/5 ★ Read Reviews (36)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.46/5 ★ Read Reviews (5)
Analytics	4.85/5 ★ Read Reviews (17)
Custom Reports	4.56/5 ★ Read Reviews (36)

Software Failure Risk Guidance

for Billtrust

Overall Risk Meter

Low Medium High

Top Failure Risks for Billtrust

Billtrust News

Product 14/07/2025

Billtrust Launches New AI - Powered Accounts Receivable Innovations

Billtrust has launched new AI-powered innovations in its accounts receivable solutions, introducing features like Agentic Email, Cases for dispute management, Credit Review, and Collections Analytics. These enhancements aim to streamline collections, improve compliance, and offer real-time insights, enabling finance teams to optimize performance and enhance customer satisfaction.

Product 14/07/2025

Billtrust Unveils Major Collections Software Innovations, Ushering in a New Era of AI-Powered, Intelligent Accounts Receivable - Yahoo Finance

Billtrust has introduced significant innovations in its Collections software, integrating advanced automation, AI-driven insights, and seamless workflows. New features such as Agentic Email, Cases for dispute management, Credit Review, and Collections Analytics aim to streamline collections, improve compliance, and enhance customer satisfaction. These enhancements are designed to accelerate cash flow and reduce risk for accounts receivable teams.

Product 20/05/2025

Billtrust Announces AI Product Enhancements

Billtrust has announced new AI-driven enhancements to its accounts receivable automation platform. These updates aim to improve invoice processing speed and accuracy, helping businesses streamline cash flow management and reduce manual workloads.

Product 13/05/2025

Billtrust Announces Groundbreaking AI Advancements - PR Newswire

Billtrust has announced significant advancements in artificial intelligence for its accounts receivable automation platform. The new AI features aim to streamline invoice processing, enhance payment forecasting, and improve cash flow management for enterprise customers. These innovations position Billtrust at the forefront of financial technology, delivering smarter automation and increased efficiency for B2B payments.

Billtrust Profile

Company Name

Billtrust

Company Website

https://www.billtrust.com/

HQ Location

Lawrenceville, New Jersey

Employees

251-500

Social

Financials

SERIES D