Benbria Loop Overview
This is a summary of the comprehensive capabilities and benefits of Benbria Loop based on over 1418 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Benbria Loop, GetSiteControl, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Benbria Loop is right for your needs? Our Cuspera AI engine can evaluate how Benbria Loop fits your specific business needs, industry, and context. Get your personalized assessment report today.
Benbria Loop supports business activities such as:
- Engagement Management
- Customer Feedback Management
- Social Media Management
- Contact List Management
- Loyalty Management
Benbria Loop can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, Improve Brand Engagement, Improve Digital And Social Presence, etc. It can help manage these activities if you use Promotions Social Media Video etc. for these needs. As a solution, Benbria Loop's capabilities include Feedback Surveys, Personalization, Alerts: Popups & Notifications, etc.
Benbria Loop Retail Vertical is its biggest customer base.
Reviews
"...The best examples of leadership in omni-channel customer engagement comes from our amazing local and global clients...." Case Studies
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Benbria Loop solved their Customer Experience Management needs. Cuspera uses 1418 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Benbria Loop.
Use Cases
Peers recommend Engagement Management , Customer Feedback Management , Social Media Management , as the business use cases that they have been most satisfied while using Benbria Loop.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Engagement Management |
4.81/5 ★ |
"...The best examples of leadership in omni-channel customer engagement comes from our amazing local and global clients...." Case Studies |
engaging and following up |
4.82/5 ★ |
"...Engage post-visit to promote return flights and bookings...." Airlines |
Customer Feedback Management with Promotions |
4.84/5 ★ |
"...ollect feedback on the customer experience in location or after the transaction is complete to identify areas of improvement during the purchasing process...." Education |
measuring customer satisfaction |
4.77/5 ★ |
"...By taking that information and putting it into action, we have been able to increase customer satisfaction and loyalty to our brand, Saf Sandhu VP Operations, Freshslice Pizza ..." Restaurants |
measuring net promoter score |
4.72/5 ★ |
"...You can deploy customer satisfaction (CSAT) and Net Promoter Score (NPS) surveys across multiple touchpoints and gain real-time insights...." Feedback and Customer Experience Software |
Social Media Management with Social Media |
4.71/5 ★ |
"...A suite of analytical and reporting tools make understanding customer sentiment and needs easy and actionable, all reported in real-time. ..." Customer Experience Software for Operations |
social media analytics |
4.66/5 ★ |
"...A suite of analytical and reporting tools make understanding customer sentiment and needs easy and actionable. ..." Feedback and Customer Experience Software |
engaging on social media |
4.56/5 ★ |
"...Select from multiple software, hardware and promoware solutions powered by the Loop to collect, engage, respond, analyze, automate and integrate...." Powered by Loop - Loop Products - Customer Experience |
scheduling post to social media |
3.56/5 ★ |
"...Turn social media posts into inbound calls to action that support conversational commerce...." Feedback and Customer Experience Software |
PEER EXPERIENCES | |
---|---|
Engagement Management |
4.81/5 ★ |
"...The best examples of leadership in omni-channel customer engagement comes from our amazing local and global clients...." Case Studies |
|
engaging and following up |
4.81/5 ★ |
Customer Feedback Management with Promotions |
4.84/5 ★ |
"...ollect feedback on the customer experience in location or after the transaction is complete to identify areas of improvement during the purchasing process...." Education |
|
measuring customer satisfaction |
4.84/5 ★ |
measuring net promoter score |
4.84/5 ★ |
Social Media Management with Social Media |
4.71/5 ★ |
"...A suite of analytical and reporting tools make understanding customer sentiment and needs easy and actionable, all reported in real-time. ..." Customer Experience Software for Operations |
|
social media analytics |
4.71/5 ★ |
engaging on social media |
4.71/5 ★ |
scheduling post to social media |
4.71/5 ★ |
24+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1418 insights from peers and experts to help you assess how these Benbria Loop use cases fit your Customer Experience Management needs.
Frequently Asked Questions(FAQ)
for Benbria Loop
What is Benbria Loop used for?
What are the top features of Benbria Loop?
Who uses Benbria Loop?
Where is Benbria Loop located?
Popular Business Setting
for Benbria Loop
Top Industries
- Retail
- Restaurants
- Hospitality
Popular in
Benbria Loop Alternatives
Peer and Expert Opinion on Features
for Benbria Loop
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Feedback surveys | Read Reviews (117) |
Personalization | Read Reviews (46) |
Alerts: popups & Notifications | Read Reviews (22) |
Dashboard | Read Reviews (19) |
Capture contact | Read Reviews (10) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Feedback surveys | Read Reviews (117) |
Personalization | Read Reviews (46) |
Alerts: popups & Notifications | Read Reviews (22) |
Dashboard | Read Reviews (19) |
Capture contact | Read Reviews (10) |
IT and Other Capabilities
for Benbria Loop
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (75) |
Data Export | Read Reviews (41) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (75) |
Data Export | Read Reviews (41) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Email Support | Read Reviews (23) |
24/7 Support | Read Reviews (150) |
Chat Support | Read Reviews (9) |
Phone Support | Read Reviews (6) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Email Support | Read Reviews (23) |
24/7 Support | Read Reviews (150) |
Chat Support | Read Reviews (9) |
Phone Support | Read Reviews (6) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (109) |
Custom Reports | Read Reviews (111) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (109) |
Custom Reports | Read Reviews (111) |
Software Failure Risk Guidance
?for Benbria Loop
Overall Risk Meter
Top Failure Risks for Benbria Loop
Vendor Profile Details
Company Name
Benbria
Company Website
https://benbria.com/HQ Location
390 March Road, Ottawa, Ontario K2K 0G7, CA
Employees
11-50
Social
Financials
SEED