Benbria Loop Overview

This is a summary of the comprehensive capabilities and benefits of Benbria Loop based on over 1418 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Benbria Loop, GetSiteControl, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Benbria Loop is right for your needs? Our Cuspera AI engine can evaluate how Benbria Loop fits your specific business needs, industry, and context. Get your personalized assessment report today.

Benbria Loop supports business activities such as:

  • Engagement Management
  • Customer Feedback Management
  • Social Media Management
  • Contact List Management
  • Loyalty Management

Benbria Loop can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, Improve Brand Engagement, Improve Digital And Social Presence, etc. It can help manage these activities if you use Promotions Social Media Video etc. for these needs. As a solution, Benbria Loop's capabilities include Feedback Surveys, Personalization, Alerts: Popups & Notifications, etc.

Benbria Loop Retail Vertical is its biggest customer base.

Reviews

"...The best examples of leadership in omni-channel customer engagement comes from our amazing local and global clients...." Case Studies

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Benbria Loop solved their Customer Experience Management needs. Cuspera uses 1418 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Benbria Loop.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Establish Thought Leadership
  • Grow Market Share
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Customer Feedback Management , Social Media Management , as the business use cases that they have been most satisfied while using Benbria Loop.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.81/5 ★

Read Reviews (230)

"...The best examples of leadership in omni-channel customer engagement comes from our amazing local and global clients...." Case Studies
engaging and following up

4.82/5 ★

Read Reviews (182)

"...Engage post-visit to promote return flights and bookings...."
Customer Feedback Management with Promotions

4.84/5 ★

Read Reviews (113)

"...ollect feedback on the customer experience in location or after the transaction is complete to identify areas of improvement during the purchasing process...." Education
measuring customer satisfaction

4.77/5 ★

Read Reviews (33)

"...By taking that information and putting it into action, we have been able to increase customer satisfaction and loyalty to our brand, Saf Sandhu VP Operations, Freshslice Pizza ..."
measuring net promoter score

4.72/5 ★

Read Reviews (22)

"...You can deploy customer satisfaction (CSAT) and Net Promoter Score (NPS) surveys across multiple touchpoints and gain real-time insights...."
Social Media Management with Social Media

4.71/5 ★

Read Reviews (62)

"...A suite of analytical and reporting tools make understanding customer sentiment and needs easy and actionable, all reported in real-time. ..." Customer Experience Software for Operations
social media analytics

4.66/5 ★

Read Reviews (39)

"...A suite of analytical and reporting tools make understanding customer sentiment and needs easy and actionable. ..."
engaging on social media

4.56/5 ★

Read Reviews (15)

"...Select from multiple software, hardware and promoware solutions powered by the Loop to collect, engage, respond, analyze, automate and integrate...."
scheduling post to social media

3.56/5 ★

Read Reviews (1)

"...Turn social media posts into inbound calls to action that support conversational commerce...."
PEER EXPERIENCES
Engagement Management

4.81/5 ★

Read Reviews (230)

"...The best examples of leadership in omni-channel customer engagement comes from our amazing local and global clients...." Case Studies
engaging and following up

4.81/5 ★

Read Reviews (182)

Customer Feedback Management with Promotions

4.84/5 ★

Read Reviews (113)

"...ollect feedback on the customer experience in location or after the transaction is complete to identify areas of improvement during the purchasing process...." Education
measuring customer satisfaction

4.84/5 ★

Read Reviews (33)

measuring net promoter score

4.84/5 ★

Read Reviews (22)

Social Media Management with Social Media

4.71/5 ★

Read Reviews (62)

"...A suite of analytical and reporting tools make understanding customer sentiment and needs easy and actionable, all reported in real-time. ..." Customer Experience Software for Operations
social media analytics

4.71/5 ★

Read Reviews (39)

engaging on social media

4.71/5 ★

Read Reviews (15)

scheduling post to social media

4.71/5 ★

Read Reviews (1)

24+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1418 insights from peers and experts to help you assess how these Benbria Loop use cases fit your Customer Experience Management needs.

Frequently Asked Questions(FAQ)

for Benbria Loop

What is Benbria Loop used for?

Benbria Loop is a Customer Experience Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Customer Feedback Management and Social Media Management .

What are the top features of Benbria Loop?

Feedback surveys, Personalization and Alerts: popups & Notifications are some of the top features of Benbria Loop.

Who uses Benbria Loop?

Benbria Loop is used by Retail, Restaurants and Hospitality among other industries.

Where is Benbria Loop located?

Benbria Loop is headquartered at 390 March Road, Ottawa, Ontario K2K 0G7, CA.

Popular Business Setting

for Benbria Loop

Top Industries

  • Retail
  • Restaurants
  • Hospitality

Popular in

Peers used Benbria Loop to Enhance customer relationships and Increase sales & revenue

Benbria Loop Alternatives

Peer and Expert Opinion on Features

for Benbria Loop

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.68/5 ★

Read Reviews (117)
Personalization

4.60/5 ★

Read Reviews (46)
Alerts: popups & Notifications

4.43/5 ★

Read Reviews (22)
Dashboard

4.15/5 ★

Read Reviews (19)
Capture contact

4.22/5 ★

Read Reviews (10)
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.68/5 ★

Read Reviews (117)
Personalization

4.60/5 ★

Read Reviews (46)
Alerts: popups & Notifications

4.43/5 ★

Read Reviews (22)
Dashboard

4.15/5 ★

Read Reviews (19)
Capture contact

4.22/5 ★

Read Reviews (10)

IT and Other Capabilities

for Benbria Loop

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.51/5 ★

Read Reviews (75)
Data Export

4.34/5 ★

Read Reviews (41)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.51/5 ★

Read Reviews (75)
Data Export

4.34/5 ★

Read Reviews (41)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.53/5 ★

Read Reviews (23)
24/7 Support

4.33/5 ★

Read Reviews (150)
Chat Support

4.06/5 ★

Read Reviews (9)
Phone Support

3.80/5 ★

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.53/5 ★

Read Reviews (23)
24/7 Support

4.33/5 ★

Read Reviews (150)
Chat Support

4.06/5 ★

Read Reviews (9)
Phone Support

3.80/5 ★

Read Reviews (6)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.50/5 ★

Read Reviews (109)
Custom Reports

4.33/5 ★

Read Reviews (111)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.50/5 ★

Read Reviews (109)
Custom Reports

4.33/5 ★

Read Reviews (111)

Software Failure Risk Guidance

?

for Benbria Loop

Overall Risk Meter

Low Medium High

Top Failure Risks for Benbria Loop

Vendor Profile Details

Company Name

Benbria

Company Website

https://benbria.com/

HQ Location

390 March Road, Ottawa, Ontario K2K 0G7, CA

Employees

11-50

Social

Financials

SEED