Arena Live Chat Overview

Arena Live Chat boosts audience engagement by integrating with any website, app, or event. It enhances content, community, and commerce, driving growth effectively.

Here's the scoop on Arena Live Chat! We've gathered over 43 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Arena Live Chat, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Arena Live Chat is right for your needs? Our Cuspera AI engine can evaluate how Arena Live Chat fits your specific business needs, industry, and context. Get your personalized assessment report today.

Arena Live Chat supports business activities such as:

  • Engaging And Following Up
  • Sending & Publishing Communications

Reviews

"...Invite your team to have them engage with your visitors and help moderate the discussion...." Peer review from Arena

Arena Live Chat Reviews

11 buyers and buying teams have used Cuspera to assess how well Arena Live Chat solved their Content Management Systems needs. Cuspera uses 43 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Use Cases

Peers recommend Engaging And Following Up , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Arena Live Chat.

See all use cases

Customer Stories

The National - Publishing

Arena Live Blog helped The National improve live news coverage. The National used Arena to give real-time updates and interactive content. Readers spent more time on live blogs during big news events.... The National saw more audience growth on social media. More readers returned for up-to-date news. Arena made news coverage faster and more engaging.

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France Médias Monde (France 24) - Media

Arena Live Blog helped France 24 deliver live news and sports coverage in three languages. The platform enabled real-time updates, multimedia integration, and stable performance during high-traffic e...vents like the Africa Cup of Nations. France 24 covered 74 live matches at once, reaching more viewers and boosting engagement. Viewer interaction increased with more comments and shares. The solution led to more subscriptions and lower churn for France 24.

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Green Bay Packers - Sports & Entertainment

Arena Live Chat helped the Green Bay Packers boost fan engagement on their website. The team used live chat to share real-time stats, exclusive content, and host interactive polls and Q&A sessions. T...hey moved fans from social media to their own site, increasing time spent on the page. The Packers also gathered valuable data from fan conversations to improve future marketing. The result was a better fan experience and more meaningful engagement.

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Fox Sports Australia - Entertainment

Arena Live Blog and Live Chat helped Fox Sports Australia boost real-time sports coverage. Fox Sports wanted to increase session time, return rates, and fan engagement. Arena's solution added live ch...at, polls, and custom branding for interactive experiences. Fox Sports saw a 64% increase in engagement and higher return rates. Arena handled high traffic and kept the brand look strong.

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Rogers Media - Media Production

Arena Live Chat and Live Blog helped Rogers Media improve digital engagement. Rogers used Arena to cover news, politics, and sports events. The solution increased page views to over 3 million per mon...th. Average session time rose by 28%. Real-time chat, polls, and quizzes boosted return rates and brand loyalty. Rogers saw a better user experience and stronger audience trust.

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Nubank - Financial Services

Arena Live Chat helped Nubank make its IPO event interactive. Nubank streamed the IPO from the New York Stock Exchange and included a live concert by Anitta. Arena Live Chat let employees, customers,... and the audience talk and share during the event. The solution made the IPO feel like a big pop event. Over 815 investors joined on IPO day. The event brought in almost a million investors and a large social media audience.

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Based on peer insights

Cuspera recommends Arena Live Chat for

Use Cases Engaging And Following Up , Sending & Publishing Communications

IT and Other Capabilities

for Arena Live Chat

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.76/5 ★

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.76/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.76/5 ★

Read Reviews (15)
24/7 Support

4.60/5 ★

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.76/5 ★

Read Reviews (15)
24/7 Support

4.60/5 ★

Read Reviews (8)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.49/5 ★

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.49/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for Arena Live Chat

Top Failure Risks for Arena Live Chat

Vendor Profile Details

Company Name

Arena.im

Company Website

https://arena.im/

HQ Location

Employees

1-10

Social

Linkedin

Financials

SEED