Arena Live Chat Overview

Arena Live Chat boosts audience engagement by integrating with any website, app, or event. It enhances content, community, and commerce, driving growth effectively.

This is a summary of the comprehensive capabilities and benefits of Arena Live Chat based on over 43 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Arena Live Chat, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Arena Live Chat is right for your needs? Our Cuspera AI engine can evaluate how Arena Live Chat fits your specific business needs, industry, and context. Get your personalized assessment report today.

Arena Live Chat supports business activities such as:

  • Engaging And Following Up
  • Sending & Publishing Communications

Reviews

"...Invite your team to have them engage with your visitors and help moderate the discussion...." Peer review from Arena

Arena Live Chat Reviews

11 buyers and buying teams have used Cuspera to assess how well Arena Live Chat solved their Content Management Systems needs. Cuspera uses 43 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Use Cases

Peers recommend Engaging And Following Up , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Arena Live Chat.

See all use cases

Customer Stories

Fox Sports Australia - Entertainment - Large

Arena Live Blog and Live Chat helped Fox Sports Australia boost fan engagement by 64%. Fox Sports used Arena to add real-time chat, polls, and reactions to live sports coverage. This increased sessio...n times and return rates as fans interacted during matches. Arena's platform handled over 3 million page views per month with reliable uptime. Custom branding kept the Fox Sports look and feel consistent.

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Swoogo - Events Services - Small

Portland, USA
Virtual event audience engagement Hybrid event networking enhancement Audience engagement Event management

Arena Live Chat helped Swoogo boost engagement at virtual events. Swoogo used features like direct messages, polls, and Q&As to make events more interactive. One Australian client saw 180% higher att...endance. A university client gained 393 more leads. Swoogo saved on 20 annual events for a major media company. The no-code integration made it easy to add Arena Live Chat to Swoogo’s platform.

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Rogers Media - Media Production - Very Large

Toronto, Canada
Live news coverage engagement Interactive audience participation Customer engagement Media production

Arena Live Chat and Live Blog helped Rogers Media boost digital engagement. Rogers used Arena to cover live news, politics, and sports, including city elections and weather events. Page views grew to... over 3 million per month. Average session time increased by 28%. Interactive features like polls and quizzes drove higher return rates and stronger brand loyalty.

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Pecege - Education - Medium

Piracicaba, Brazil
Real-time student engagement in virtual classes Remote learning Community engagement

Arena Live Chat helped Pecege improve its virtual learning platform. Students and teachers could talk in real time during online classes. The chat kept all class data and conversations saved for late...r. In 2022, Pecege saw 1 million page views and 7,602 SSO logons. The tool made remote learning more engaging and built a stronger online community.

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Green Bay Packers - Sports - Large

Green Bay, USA
Fan engagement during live events Website audience retention Customer engagement Sports marketing

Green Bay Packers used Arena Live Chat to boost fan engagement on their website. They aimed to increase time spent on site and move fans from social media to their own platform. Arena Live Chat offer...ed real-time stats, polls, and Q&A sessions, making game days more interactive. The Packers captured valuable data on fan behavior and improved their marketing. Results included higher website traffic, longer visits, and a better fan experience.

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Nubank - Banking - Large

São Paulo, Brazil
Live event audience engagement Customer engagement Events services

Arena Live Chat powered Nubank’s IPO event, letting viewers interact live from the New York Stock Exchange. The platform enabled employees, customers, and investors to connect during the historic IPO.... Nubank streamed a concert by Anitta, boosting engagement and visibility. Arena’s no-code chat solution made the event interactive for a global audience. The event drew almost a million investors and a large social media following.

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Based on peer insights

Cuspera recommends Arena Live Chat for

Use Cases Engaging And Following Up , Sending & Publishing Communications

IT and Other Capabilities

for Arena Live Chat

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.76/5 ★

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.76/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.76/5 ★

Read Reviews (15)
24/7 Support

4.60/5 ★

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.76/5 ★

Read Reviews (15)
24/7 Support

4.60/5 ★

Read Reviews (8)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.49/5 ★

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.49/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for Arena Live Chat

Top Failure Risks for Arena Live Chat

Vendor Profile Details

Company Name

Arena.im

Company Website

https://arena.im/

HQ Location

Employees

1-10

Social

Linkedin

Financials

SEED