ARCS® Overview

Marketing Systems Group offers online survey tools tailored for qualitative research, addressing the challenges of data collection and analysis. These tools simplify the research process, ensuring high-quality outcomes. The software facilitates efficient participant check-ins and integrates sophisticated GIS capabilities, enhancing geographical data analysis. Additionally, it supports incentive management through ARCS Pay, motivating participant engagement. This suite is ideal for businesses seeking to streamline their research methodologies and gain actionable insights from customer feedback.

Use Cases

Customers recommend Engagement Management, Market Research, Workflow Management, as the business use cases that they have been most satisfied with while using ARCS®.

Other use cases:

  • Sales Incentive Management
  • Campaign Management
  • Loyalty Management
  • Offer Management
  • Contract Management
  • Digital Signature
  • Product Marketing
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Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using ARCS®.

ARCS® Use-Cases and Business Priorities: Customer Satisfaction Data

ARCS® works with different mediums / channels such as E-Mail. and Promotions.

ARCS®'s features include Rewards, Gamification, and Feedback Surveys. and ARCS® support capabilities include 24/7 Support, AI Powered, Email Support, etc. also ARCS® analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It manages asset review programs, REO products (including AP integration), general loan inquiry, concentration monitoring and portfolio risk ratings...." Peer review by Gail L., EVP/COO

ARCS®, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Arcs and ARCS are products of Marketing Systems Group. The company leads in offering innovative research industry solutions.

Popular Business Setting

for ARCS®

Top Industries

  • Banking
  • Research

Popular in

  • Mid Market
  • Enterprise
  • Small Business

ARCS® is popular in Banking, and Research, and is widely used by Mid Market, Enterprise, and Small Business.

ARCS® Customer wins, Customer success stories, Case studies

What makes ARCS® ideal for Engagement Management?

How can ARCS® enhance your Market Research process?

How can ARCS® optimize your Workflow Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well ARCS® solved their Customer Feedback Management needs. Cuspera uses 165 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Harvard University - Education

MSG helped Harvard University with a survey project. They provided a sample and consultation. The project had a high response rate. Students learned to use professional tools.

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A client who delivers farm-fresh fruits and vegetables that would otherwise go to waste - Food & Beverages

Marketing Systems Group used data fusion and advanced analytics to help a client who delivers farm-fresh fruits and vegetables. The client wanted to learn more about their customers and expand into n...ew markets. MSG combined internal customer data with external geodemographic and behavioral data. They used mapping, classification, and cluster analysis to find key customer traits and identify new market opportunities. This approach gave the client better insights to grow their business.

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lightning

Peers used ARCS® for engagement management and market research

ARCS® Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (2)
Analytics

4.40/5

Read Reviews (5)
Custom Reports

4.17/5

Read Reviews (39)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (2)
Analytics

4.40/5

Read Reviews (5)
Custom Reports

4.17/5

Read Reviews (39)

Software Failure Risk Guidance

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for ARCS®

Top Failure Risks for ARCS®

MSG Networks Inc. Profile

Company Name

MSG Networks Inc.

HQ Location

755 BUSINESS CENTER DRIVE, SUITE 200, HORSHAM, PA 19044, US

Employees

11-50

Social

Financials

PRIVATE