ARCS® Overview

Marketing Systems Group offers online survey tools tailored for qualitative research, addressing the challenges of data collection and analysis. These tools simplify the research process, ensuring high-quality outcomes. The software facilitates efficient participant check-ins and integrates sophisticated GIS capabilities, enhancing geographical data analysis. Additionally, it supports incentive management through ARCS Pay, motivating participant engagement. This suite is ideal for businesses seeking to streamline their research methodologies and gain actionable insights from customer feedback.

Use Cases

Customers recommend Engagement Management, Market Research, Workflow Management, as the business use cases that they have been most satisfied with while using ARCS®.

Other use cases:

  • Sales Incentive Management
  • Campaign Management
  • Loyalty Management
  • Offer Management
  • Contract Management
  • Digital Signature
  • Product Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using ARCS®.

ARCS® Use-Cases and Business Priorities: Customer Satisfaction Data

ARCS® works with different mediums / channels such as E-Mail. and Promotions.

ARCS®'s features include Rewards, Gamification, and Feedback Surveys. and ARCS® support capabilities include 24/7 Support, AI Powered, Email Support, etc. also ARCS® analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The pipeline is also a useful tool for managing workflow at the bank...." Peer review by Christopher B., VP Credit, Banking

ARCS®, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Arcs and ARCS are products of Marketing Systems Group. The company leads in offering innovative research industry solutions.

Popular Business Setting

for ARCS®

Top Industries

  • Banking
  • Research

Popular in

  • Mid Market
  • Enterprise
  • Small Business

ARCS® is popular in Banking, and Research, and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on ARCS® Use Cases

What Are the key features of ARCS® for Engagement Management?

What Are the key features of ARCS® for Market Research?

What solutions does ARCS® provide for Workflow Management?

7+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ARCS® solved their Customer Feedback Management needs. Cuspera uses 165 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Case Studies

Education

CASE STUDY Harvard University

MSG helped Harvard University with a survey project. They provided a sample and consultation. The project had a high response rate. Students learned to use professional tools.

lightning

Peers used ARCS® for engagement management and market research

ARCS® Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (2)
Analytics

4.40/5

Read Reviews (5)
Custom Reports

4.17/5

Read Reviews (39)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (2)
Analytics

4.40/5

Read Reviews (5)
Custom Reports

4.17/5

Read Reviews (39)

Software Failure Risk Guidance

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for ARCS®

Top Failure Risks for ARCS®

MSG Networks Inc. Profile

Company Name

MSG Networks Inc.

HQ Location

755 BUSINESS CENTER DRIVE, SUITE 200, HORSHAM, PA 19044, US

Employees

11-50

Social

Financials

PRIVATE