Appfire Overview
This is a summary of the comprehensive capabilities and benefits of Appfire based on over 177 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
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Appfire supports business activities such as:
- Helpdesk Management
- Conversion Management
- Social Media Analytics
- Contract Management
- Engagement Management
It can help manage these activities if you use Chat for these needs. As a solution, Appfire's capabilities include Templates, and Widgets.
Appfire Reviews
11 buyers and buying teams have used Cuspera to assess how well Appfire solved their business needs. Cuspera uses 177 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Use Cases
Peers recommend Helpdesk Management , Conversion Management , Social Media Analytics , as the business use cases that they have been most satisfied while using Appfire.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Chat |
3.99/5 ★ |
"...Canned Responses Pro for Jira is a tool to support your help desk team with preconfigured templates of responses. ..." Canned Responses for Jira and Jira Service Desk, Automated Templates for your Help Desk |
| Conversion Management with Chat |
3.69/5 ★ |
"...Chat for Jira Service Desk is a plugin that converts every chat conversation of an agent to Jira ticket...." Live Chat Tool for Jira Service Desk for Faster Support Request Resolution for Help Desk Teams |
| Social Media Analytics |
3.58/5 ★ |
"...Track, analyze and report assets in Jira...." Jira Asset Management App (ITSM, ITAM, CMDB) |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Chat |
3.99/5 ★ |
"...Canned Responses Pro for Jira is a tool to support your help desk team with preconfigured templates of responses. ..." Canned Responses for Jira and Jira Service Desk, Automated Templates for your Help Desk |
|
| Conversion Management with Chat |
3.69/5 ★ |
"...Chat for Jira Service Desk is a plugin that converts every chat conversation of an agent to Jira ticket...." Live Chat Tool for Jira Service Desk for Faster Support Request Resolution for Help Desk Teams |
|
| Social Media Analytics |
3.58/5 ★ |
"...Track, analyze and report assets in Jira...." Jira Asset Management App (ITSM, ITAM, CMDB) |
|
3+ more Business Use Cases
Our AI advisor, Wyz, harnessed 177 insights from peers and experts to help you assess how these Appfire use cases fit your business needs.
Peer and Expert Opinion on Features
for Appfire
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (16) |
| Widgets | Read Reviews (15) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (16) |
| Widgets | Read Reviews (15) |
IT and Other Capabilities
for Appfire
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (16) |
| Data Export | Read Reviews (12) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (16) |
| Data Export | Read Reviews (12) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (21) |
| Chat Support | Read Reviews (11) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (21) |
| Chat Support | Read Reviews (11) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (27) |
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (27) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for Appfire
Top Failure Risks for Appfire
Vendor Profile Details
Company Name
Appfire
Company Website
https://appfire.com/HQ Location
4th floor, Gda?sk, 80-280, PL
Employees
51-100
Social
Financials
PRIVATE
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