Appfire Overview

Here’s the scoop on Appfire! We've gathered over 177 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Appfire is right for your needs? Our Cuspera AI engine can evaluate how Appfire fits your specific business needs, industry, and context. Get your personalized assessment report today.

Appfire supports business activities such as:

  • Helpdesk Management
  • Conversion Management
  • Social Media Analytics
  • Contract Management
  • Engagement Management

It can help manage these activities if you use Chat for these needs. As a solution, Appfire's capabilities include Templates, and Widgets.

Reviews

"...Great for IT help desk teams to support their customers Chat for Jira Service Desk...." Live Chat Tool for Jira Service Desk for Faster Support Request Resolution for Help Desk Teams

Appfire Reviews

11 buyers and buying teams have used Cuspera to assess how well Appfire solved their business needs. Cuspera uses 177 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Use Cases

Peers recommend Helpdesk Management , Conversion Management , Social Media Analytics , as the business use cases that they have been most satisfied while using Appfire.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Chat

3.99/5

Read Reviews (6)

"...Great for IT help desk teams to support their customers Chat for Jira Service Desk...." Live Chat Tool for Jira Service Desk for Faster Support Request Resolution for Help Desk Teams
Conversion Management with Chat

3.69/5

Read Reviews (2)

"...Chat for Jira Service Desk is a plugin that converts every chat conversation of an agent to Jira ticket...." Live Chat Tool for Jira Service Desk for Faster Support Request Resolution for Help Desk Teams
Social Media Analytics

3.58/5

Read Reviews (1)

"...Track, analyze and report assets in Jira...." Jira Asset Management App (ITSM, ITAM, CMDB)
PEER EXPERIENCES
Helpdesk Management with Chat

3.99/5

Read Reviews (6)

"...Great for IT help desk teams to support their customers Chat for Jira Service Desk...." Live Chat Tool for Jira Service Desk for Faster Support Request Resolution for Help Desk Teams
Conversion Management with Chat

3.69/5

Read Reviews (2)

"...Chat for Jira Service Desk is a plugin that converts every chat conversation of an agent to Jira ticket...." Live Chat Tool for Jira Service Desk for Faster Support Request Resolution for Help Desk Teams
Social Media Analytics

3.58/5

Read Reviews (1)

"...Track, analyze and report assets in Jira...." Jira Asset Management App (ITSM, ITAM, CMDB)

3+ more Business Use Cases

Our AI advisor, Wyz, harnessed 177 insights from peers and experts to help you assess how these Appfire use cases fit your business needs.

Based on peer insights

Cuspera recommends Appfire for

Use Cases Helpdesk Management , Conversion Management , Social Media Analytics
Medium Chat
Features Templates, Widgets

Peer and Expert Opinion on Features

for Appfire

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

3.87/5

Read Reviews (16)
Widgets

3.87/5

Read Reviews (15)
FEATURES RATINGS AND REVIEWS
Templates

3.87/5

Read Reviews (16)
Widgets

3.87/5

Read Reviews (15)

IT and Other Capabilities

for Appfire

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.93/5

Read Reviews (16)
Data Export

3.86/5

Read Reviews (12)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.93/5

Read Reviews (16)
Data Export

3.86/5

Read Reviews (12)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.93/5

Read Reviews (21)
Chat Support

3.87/5

Read Reviews (11)
Email Support

3.08/5

Read Reviews (1)
Phone Support

3.08/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.93/5

Read Reviews (21)
Chat Support

3.87/5

Read Reviews (11)
Email Support

3.08/5

Read Reviews (1)
Phone Support

3.08/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.02/5

Read Reviews (27)
Analytics

2.93/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.02/5

Read Reviews (27)
Analytics

2.93/5

Read Reviews (1)

Software Failure Risk Guidance

?

for Appfire

Top Failure Risks for Appfire

Vendor Profile Details

Company Name

Appfire

Company Website

https://appfire.com/

HQ Location

4th floor, Gda?sk, 80-280, PL

Employees

51-100

Social

Financials

PRIVATE