Anywhere365 Overview

AnywhereNow enhances contact center operations by integrating AI-powered tools directly with Microsoft Teams. This integration addresses communication challenges and boosts agent productivity by providing seamless access to essential resources within a familiar platform. The solution is tailored for businesses seeking to optimize customer interactions and streamline workflows. By leveraging AI, AnywhereNow allows for more efficient handling of customer inquiries, reducing response times and improving satisfaction. This strategic approach positions businesses to achieve higher ROI through improved operational efficiency and customer engagement.

Use Cases

Customers recommend Call Recording, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using Anywhere365.

Other use cases:

  • Advertisement
  • Collaboration
  • Competitive Intelligence
  • Communication Management
  • Content Sharing
  • Conference Call Management
  • Workflow Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Anywhere365.

Other priorities:

  • Enter New Markets Internationally Or Locally
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Anywhere365 Use-Cases and Business Priorities: Customer Satisfaction Data

Anywhere365 works with different mediums / channels such as Phone Calls. Chat. Skype etc.

Anywhere365's features include Recording, Bot, Personalization, etc. and Anywhere365 support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also Anywhere365 analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Dialogue management tool that lets businesses engage with customers across communication channels, keeping record of past conversations...." Peer review from Workstreampeople

Anywhere365, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Anywhere365 enhances communication and saves time and money with its cloud-based contact center for Microsoft Teams. Customers are delighted by its seamless integration.

Popular Business Setting

for Anywhere365

Top Industries

  • Information Technology and Services
  • Medical Practice
  • Hospital & Health Care

Popular in

  • Large Enterprise
  • Enterprise
  • Small Business

Anywhere365 is popular in Information Technology And Services, Medical Practice, and Hospital & Health Care and is widely used by Large Enterprise, Enterprise, and Small Business.

Comprehensive Insights on Anywhere365 Use Cases

What solutions does Anywhere365 provide for Call Recording?

How can Anywhere365 optimize your Engagement Management Workflow?

What makes Anywhere365 ideal for Contact List Management?

How can Anywhere365 enhance your Collaboration process?

18+ more Business Use Cases

344 buyers and buying teams have used Cuspera to assess how well Anywhere365 solved their Contact Center Software needs. Cuspera uses 481 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

lightning

Peers used Anywhere365 for call recording and engagement management

Anywhere365 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (7)
Custom Reports

4.47/5 ★

Read Reviews (46)
Analytics

4.33/5 ★

Read Reviews (19)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (7)
Custom Reports

4.47/5 ★

Read Reviews (46)
Analytics

4.33/5 ★

Read Reviews (19)

Software Failure Risk Guidance

?

for Anywhere365

Overall Risk Meter

Low Medium High

Top Failure Risks for Anywhere365

Workstreampeople. News

M&A

Bregal Milestone-backed Anywhere365 snaps up Tendfor - PE Hub

Anywhere365, supported by Bregal Milestone, has acquired Tendfor.

M&A

Anywhere365 Announces its Acquisition of Tendfor

Anywhere365 has acquired Tendfor and offers solutions like Microsoft Teams Contact Center, Attendant Console, and integrations with platforms like Salesforce and ServiceNow. They provide omnichannel communication and dialogue management for customer communications.

Product

Cutting the complexity of contact centres with Anywhere365 Dialogue Cloud - Technology Record

Anywhere365 Dialogue Cloud simplifies contact center operations by reducing complexity.

Workstreampeople. Profile

Company Name

Workstreampeople.

Company Website

https://anywhere365.io/

HQ Location

VAN NELLEWEG 1413, ROTTERDAM, ZH 3044 BK, NL

Employees

51-200

Social

Financials

PRIVATE