Anywhere365 Overview

Anywhere365 enhances communication and saves time and money with its cloud-based contact center for Microsoft Teams. Customers are delighted by its seamless integration.

Use Cases

Customers recommend Call Recording, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using Anywhere365.

Other use cases:

  • Advertisement
  • Collaboration
  • Competitive Intelligence
  • Communication Management
  • Content Sharing
  • Conference Call Management
  • Workflow Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Anywhere365.

Other priorities:

  • Enter New Markets Internationally Or Locally
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Anywhere365 Use-Cases and Business Priorities: Customer Satisfaction Data

Anywhere365 works with different mediums / channels such as Phone Calls, Chat, Skype, etc.

Anywhere365's features include Recording, Bot, Personalization, etc.

Reviews

"...Cloud & on-premise solution that help manage dialogues and customer interactions by forwarding incoming conversations to the apt agent...." Peer review from Anywhere365

Anywhere365, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Anywhere365

Top Industries

  • Information Technology and Services
  • Medical Practice
  • Hospital & Health Care

Popular in

  • Large Enterprise
  • Enterprise
  • Small Business

Anywhere365 is popular in Information Technology And Services, Medical Practice, and Hospital & Health Care and is widely used by Large Enterprise, Enterprise, and Small Business.

Comprehensive Insights on Anywhere365 Use Cases

What Are the key features of Anywhere365 for Call Recording?

Anywhere365 provides call recording functionality for various purposes. It enables the recording of calls for quality assurance and training. Call recording functionality is also available for customer interaction tracking.
"...CRM integration automatically pops customer records before the call is answered. Advanced Timeline...." Microsoft Teams

How does Anywhere365 facilitate Engagement Management?

Anywhere365 Engagement Management enables businesses to engage customers across multiple communication channels. It facilitates efficient dialogue management by routing conversations to the appropriate agents and leveraging AI bots for common interactions. The platform offers a comprehensive customer journey management approach, ensuring first-time resolution and providing centralized reporting for enhanced customer engagement.
"...Dialogue Cloud Platform for Microsoft Teams enables call center agents to engage customers effortlessly across multiple communications channels while ensuring the context and history of the dialogue are always available at their fingertips...." Anywhere365 receives a follow-on investment of 20 million from Bregal Milestone

What benefits does Anywhere365 offer for Contact List Management?

How can Anywhere365 enhance your Advertisement process?

What makes Anywhere365 ideal for Collaboration?

18+ more Business Use Cases

344 buyers and buying teams have used Cuspera to assess how well Anywhere365 solved their Contact Center Software needs. Cuspera uses 481 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

lightning

Peers used Anywhere365 for call recording and engagement management

Anywhere365 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5

Read Reviews (7)
Custom Reports

4.47/5

Read Reviews (46)
Analytics

4.33/5

Read Reviews (19)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5

Read Reviews (7)
Custom Reports

4.47/5

Read Reviews (46)
Analytics

4.33/5

Read Reviews (19)

Software Failure Risk Guidance

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for Anywhere365

Overall Risk Meter

Low Medium High

Top Failure Risks for Anywhere365

Anywhere365 Profile

Company Name

Anywhere365

Company Website

https://anywhere365.io/

HQ Location

VAN NELLEWEG 1413, ROTTERDAM, ZH 3044 BK, NL

Employees

51-200

Social

Financials

PRIVATE