Anywhere365 Overview
This is a summary of the comprehensive capabilities and benefits of Anywhere365 based on over 481 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Anywhere365, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Anywhere365 is right for your needs? Our Cuspera AI engine can evaluate how Anywhere365 fits your specific business needs, industry, and context. Get your personalized assessment report today.
Anywhere365 supports business activities such as:
- Call Recording
- Engagement Management
- Contact List Management
- Advertisement
- Collaboration
Anywhere365 can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, and Enter New Markets Internationally Or Locally. It can help manage these activities if you use Phone Calls Chat Skype etc. for these needs. As a solution, Anywhere365's capabilities include Recording, Bot, Personalization, etc.
Anywhere365 Information Technology and Services Vertical is its biggest customer base.
Reviews
"...Nice features like real time translation, call recording and screen recording. ...." Peer review by Pavle J., Customer Support Specialist, Information Technology and Services
Cuspera Reviews
344 buyers and buying teams have used Cuspera to assess how well Anywhere365 solved their Contact Center Software needs. Cuspera uses 481 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Anywhere365.
Use Cases
Peers recommend Call Recording , Engagement Management , Contact List Management , as the business use cases that they have been most satisfied while using Anywhere365.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Call Recording with Phone Calls |
4.84/5 ★ |
"...Nice features like real time translation, call recording and screen recording. ...." Peer review by Pavle J., Customer Support Specialist, Information Technology and Services |
| Engagement Management |
4.86/5 ★ |
"...Dialogue Cloud Platform for Microsoft Teams enables call center agents to engage customers effortlessly across multiple communications channels while ensuring the context and history of the dialogue are always available at their fingertips...." Anywhere365 receives a follow-on investment of 20 million from Bregal Milestone |
| engaging and following up |
4.69/5 ★ |
"...Voice, chat, email, social media, video or bots, the omnichannel Anywhere365 lets customers effortlessly engage businesses over the communications channels of their choice. ..." Customer care |
| Contact List Management with Chat, Skype, Offline and On Premises |
4.82/5 ★ |
"...s Microsoft-centric approach is differentiated and radically rethinks how enterprises should manage their contact center capabilities...." Anywhere365 receives a follow-on investment of 20 million from Bregal Milestone |
| contacts history |
4.16/5 ★ |
"...Dialogue management tool that lets businesses engage with customers across communication channels, keeping record of past conversations...." Peer review from Workstreampeople |
| PEER EXPERIENCES | |
|---|---|
| Call Recording with Phone Calls |
4.84/5 ★ |
"...Nice features like real time translation, call recording and screen recording. ...." Peer review by Pavle J., Customer Support Specialist, Information Technology and Services |
|
| Engagement Management |
4.86/5 ★ |
"...Dialogue Cloud Platform for Microsoft Teams enables call center agents to engage customers effortlessly across multiple communications channels while ensuring the context and history of the dialogue are always available at their fingertips...." Anywhere365 receives a follow-on investment of 20 million from Bregal Milestone |
|
| engaging and following up |
4.86/5 ★ |
| Contact List Management with Chat, Skype, Offline and On Premises |
4.82/5 ★ |
"...s Microsoft-centric approach is differentiated and radically rethinks how enterprises should manage their contact center capabilities...." Anywhere365 receives a follow-on investment of 20 million from Bregal Milestone |
|
| contacts history |
4.82/5 ★ |
18+ more Business Use Cases
Our AI advisor, Wyz, harnessed 481 insights from peers and experts to help you assess how these Anywhere365 use cases fit your Contact Center Software needs.
Popular Business Setting
for Anywhere365
Top Industries
- Information Technology and Services
- Medical Practice
- Hospital & Health Care
Popular in
- Large Enterprise
- Enterprise
- Small Business
Peers used Anywhere365 to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for Anywhere365
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (40) |
| bot | Read Reviews (15) |
| Personalization | Read Reviews (15) |
| Dashboard | Read Reviews (10) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (40) |
| bot | Read Reviews (15) |
| Personalization | Read Reviews (15) |
| Dashboard | Read Reviews (10) |
IT and Other Capabilities
for Anywhere365
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (51) |
| Data Import | Read Reviews (68) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (51) |
| Data Import | Read Reviews (68) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (38) |
| Phone Support | Read Reviews (6) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (38) |
| Phone Support | Read Reviews (6) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Custom Reports | Read Reviews (46) |
| Analytics | Read Reviews (19) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Custom Reports | Read Reviews (46) |
| Analytics | Read Reviews (19) |
Software Failure Risk Guidance
?for Anywhere365
Overall Risk Meter
Top Failure Risks for Anywhere365
Vendor Profile Details
Company Name
Anywhere365
Company Website
https://anywhere365.io/HQ Location
VAN NELLEWEG 1413, ROTTERDAM, ZH 3044 BK, NL
Employees
51-200
Social
Financials
PRIVATE
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