Amdocs Media Suite Overview
Amdocs-media-suite enhances digital subscription management. Users benefit from improved OTT and subscription partner management.
Use Cases
Customers recommend Helpdesk Management, Tracking & Monitoring Communications, Monitoring Social Media, as the business use cases that they have been most satisfied with while using Amdocs Media Suite.
Business Priorities
Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Amdocs Media Suite.
Amdocs Media Suite Use-Cases and Business Priorities: Customer Satisfaction Data
Amdocs Media Suite works with different mediums / channels such as Phone Calls, Social Media, and Omnichannel,
Amdocs Media Suite's features include Personalization.
Reviews
"...Amdocs Customer Management offers applications for customer support, help desk, call center, self service and social media monitoring...." Peer review
Amdocs Media Suite, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Amdocs Media Suite
Top Industries
- Utilities
Popular in
- Enterprise
Amdocs Media Suite is popular in Utilities, and is widely used by Enterprise,
Comprehensive Insights on Amdocs Media Suite Use Cases
How does Amdocs Media Suite facilitate Helpdesk Management?
12+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Amdocs Media Suite solved their Contact Center Software needs. Cuspera uses 134 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used Amdocs Media Suite for helpdesk management and tracking & monitoring communications
Amdocs Media Suite Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (3) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (3) |
Amdocs Media Suite Integrations
Amdocs Media Suite integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Amdocs Media Suite
Top Failure Risks for Amdocs Media Suite
Amdocs News
IT News Online - Rizz Wireless Selects Amdocs connectX to Enable a Seamless Mobile Experience for International Travelers
Amdocs' connectX platform powers global connectivity for Rizz Wireless, enhancing mobile experiences for international travelers through seamless integration and digital solutions.
Vodafone Ireland Completes Unified Platform Transformation with Amdocs , ...
Vodafone Ireland completes platform transformation with Amdocs, enhancing customer experience and operational efficiency through a unified support system for mobile and fixed services.
IT News Online - A1 Group Goes Live with Amdocs to Simplify Subscription Experience for Non - Telco Services
Amdocs' Subscription Marketplace simplifies subscription experiences for A1 Group's customers across six countries. Visit amdocs.com for more details.
Amdocs Profile
Company Name
Amdocs
Company Website
https://www.amdocs.com/HQ Location
Chesterfield, MO
Employees
10001+
Social
Financials
IPO
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