Alterra Deep NLP Engine Overview

Alterra’s Deep Learning-based NLP Engine can power conversational chatbots and intelligent agents. Natural language search on websites and apps is also enabled.

Use Cases

Customers recommend Onboarding, Helpdesk Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Alterra Deep NLP Engine.

Other use cases:

  • Call Searching
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Alterra Deep NLP Engine Use-Cases and Business Priorities: Customer Satisfaction Data

Alterra Deep NLP Engine works with different mediums / channels such as Phone Calls,

Comprehensive Insights on Alterra Deep NLP Engine Use Cases

What Are the key features of Alterra Deep NLP Engine for Helpdesk Management?

The system leverages AI to facilitate conversational virtual agents, knowledge base search and call center automation. It enables natural-language search for frequently asked questions, help centers, knowledge bases, user guides and canned responses. These capabilities can enhance customer service efficiency and effectiveness.
"...AI to power conversational virtual agents, knowledge base search or call center automation...." NLP Engine

Alterra Deep NLP Engine Features

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FEATURE RATINGS AND REVIEWS
AI Powered

3.93/5

Read Reviews (10)
Analytics

3.31/5

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.93/5

Read Reviews (10)
Analytics

3.31/5

Read Reviews (3)

Alterra Deep NLP Engine Integrations

Alterra Deep NLP Engine integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

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for Alterra Deep NLP Engine

Top Failure Risks for Alterra Deep NLP Engine

Alterra.ai Profile

Company Name

Alterra.ai

HQ Location

Palo Alto Ave, Palo Alto, California 94301, US

Employees

1-10

Social

Financials

PRIVATE